It was near the ADO bus station, just round the corner. I took an Uber / Didi car at the end as I had a lot of luggage. The hotel was far away from the city centre. Need to take an Uber / Didi car to get there. Not a lot of restaurants and shops around the hotel. Business hotel with elevator. Good air-conditioning. Very spacious with good lighting and big tables and storage area. Relatively comfortable bed. The toilet and shower area is relatively small given the spacious room. Modern facilities with a fridge in the room. Saw a washing machine in the room but I did not use it. The staff looked professional. I arrived at 01:30am. The reception area and the lobby was open (with lights turned on). It seemed the staff were prepared to work at night. A uniformed security guard was sitting on a chair outside the hotel. When I approached the hotel, he asked me if I had a booking. It seemed he tried to tell me if I did not have a booking I could not check-in. I messaged the hotel earlier and notified them of my late arrival time. Check-in was smooth and professional. The toilet was not at the lobby area but on the 4/F floor, where the restaurant was. Spacious toilet. Good hotel option if you planned to stay near the ADO bus station and for a short stay in Vollahermosa.

Good

The hotel was a little tired - towels frayed, electric sockets not straight in the walls. The key-cards for the room-doors repeatedly failed - I took to calling at the reception desk each time I came in to get mine revalidated before going upstairs, so I wouldn't have the frustration of finding my door unopenable and having to trek downstairs again. The room windows don't tend to face outside, just into dingy internal light wells. And it could be quite loud - poor sound insulation let noise from other guests into the room at all hours. But the staff were helpful and the wi-fi good.

The staff was attentive and kind especially in the restaurant. The sheets and towels were scratchy and of poor quality. The 4th floor wifi worked very poorly.

The front desk was super nice and friendly. The room was big and clean. I really recommend this hotel. Plus the price is nice

It’s a place to sleep, but not much more. It’s missing some basic comfort. The Wi-Fi only worked in the lobby and it was not able to reach the guest room. The parking garage can not fit a SUV and the staff said parking on the street is unsafe.

Rooms are fine. Great hot water. Air cond. worked great. Elevator.

I did not enjoy my stay. The cleaning lady knocked twice even after I told her I didn’t need my room to be cleaned. She then checked the bathroom as if I were hiding someone there. The mirror in the bathroom was dirty and my key suddenly stopped working. Will not come back.