Amazing stay! highly recommend it!

Outside dining space Terrace view Spacesiness rooms Food

It could be better since there is a lot of opportunity for hotel, but it was OK, when you do not expect more.Terrible WiFi, practically non-existent in room, missing heating for two days (just added oil heater to the room - no info...).Food depends on No of guests, OK I can say, staff OK, but not interested at all...should be more welcoming and at least smile 😁 Realy reliable transfer to/from gindola.Funny enough ski depo is just a room, no heaters -ok for march but in primarly skiing facility? All together I guess ut us all the same in Bansko except much pricier places.Road to center spooky, construction sites and dogs, no lights ...Owerall for short late skiing OK, price is really OK so there is not much to complain but it is sad that they need just a bit to be really good ...

This is our first family skiing holiday. We decided to stay here at St George Ski and Holiday because the photos of the apartment looks good and it was at a very reasonable price. Upon check in, it was quickly apparent that communication would be a problem and the receptionist spoke very little English. We had booked the top room for 6 nights and upon entering the room, it was definitely not what we imagined. The marketing photos on Hotels.com must be at least 10 years old. The hotel is more of a 2 star rating when compared with other hotels in Europe. There were many issues with the room (2 bed apartment), from holes in walls, to the sofa which is so used it lacks any support and you sink into it, the bathroom contains no amenities apart from a single dispenser containing unknown substance, the WiFi is useless and disappears as soon as you connect to it, the beds have old spring mattresses and you can feel the spring poking into your back! If you want a restful night’s rest during your holiday in Bansko then do not stay at St. George. We had to check out and into a 5* hotel, and even now that we are back in the UK, Hotels.com is struggling to contact St. George for a refund.

The hotel was reasonable aside from the heat being on constantly. food needs sprucing up, it was adequate for a budget ski trip, but it was very repetitive on the food front. The Wifi was horrific and did not work at all.

We booked into a spacious one bedroom apartment for the last week of March with our grandchildren. The staff in the hotel and in the restaurant was very friendly and helpful. The room was very clean. The bedding is outstanding as well as the breakfast. Up in the Pirin mountain the ski conditions were perfect and the ski school provided great service. One can rent ski equipment at the hotel also. The swimming pool and the spa facilities as well as the fitness centre are very good. Looks like the area is excellent for hiking and walks also in the summer. We found the hotel to be a great value for the money and service provided and plan to visit again.

The hotel is reasonable in my opinion the main problem is the location there is a feeling that you are living on a building site

Housekeeping is poor, the beds were poorly made, stains on the table and floor were often overlooked. Amenities were not replenished. The wifi is ridiculously slow, taking up to a minute just to send a text message, let alone anything else. The mini bar is paid, although that is not stated anywhere and no price list is present in the room.

We book this hotel for its good price. Finally it was exactly what we pay... Terrible lobby and resent ion, terrible service on lobby. The room was so noisy and a little bit dirty. Spa and pool was good.