Great stay in Agra! Nice and clean rooms. The beds were comfortable, with a view of the Taj Mahal from the room. I enjoyed dinner on the rooftop and the breakfast was also good!

The view of the Taj Mahal from the ‘Taj facing’ room is completely falsely advertised. Whilst it does face the Taj Mahal, it’s so much further away than in the picture, which is definitely photoshopped. Had I known this, I would absolutely not have paid the additional cost for this room. I was asked in passing by a male member of staff for my room number for no apparent reason, something that made me feel uncomfortable as a lone female traveller - I thought this was unecessary and inappropriate as there was no clear justification. My peephole was also installed incorrectly so that there was a gap and one was able to look in from the outside. This made me feel even more unsafe. There is a bizarre atmosphere in the lobby - loads of people waiting around and the staff at the front desk always seem to be busy but without actually seeing to anyone. They blast the same 3 songs on repeat and much too loudly. I would not recommend booking trips and services through the hotel travel agent, they will constantly try to upsell you and it’s a total ripoff. The hotel bars and restaurants are advertised differently but all share the exact same menu.

Nice and clean

It was cold and damp in the room. The property was not anywhere near as nice as it seemed on the website. We could not use heat in the room, and we had to use A/C just to try to fight the wetness in the room, so we were freezing and woke up with a cough. The "Taj Mahal view" is non-existent as it is too foggy at this time of year, but they do not tell you that when they up-sell the deluxe room. I would have rather stayed at a Marriott or Hilton for the same price and regret that we didn't. I hate to leave a negative review, but that is our experience, and I would not recommend this place. The rooftop bar/restaurant, however, was fine, and the staff up there was good. They gave me some bad red wine that had turned to vinegar basically, but they opened a new bottle when we pointed it out. Food was good.

Waste hotel

This hotel advertise as 5* but it's not a 5* hotel. They don't provide welcome drink which was mentioned in the booking. When asked they said they forgot. Room was ok.spacious but toilet needs to be cleaned properly. The staff were very good and polite. Food was not great. They need to improve the quality and standard of the food. Be careful before booking a cab thru the hotel travel desk. I had booked an Innova from Agra to Delhi. I had to wait more than an hour and at last they sent me some other car. When asked they said Innova is not available. I need to wait some more time. I was waiting in the lobby for 1 hr and the travel desk didn't update the status. Overall it was ok but I will not consider staying in the hotel again.

This hotel advertise as 5* but it's not a 5* hotel.They don't provide welcome drink which was mentioned in the booking. When asked they said they forgot. Room was ok.spacious but toilet needs to be cleaned properly. The staff were very good and polite.Food was not great. They need to improve the quality and standard of the food.Be careful before booking a cab thru the hotel travel desk.I had booked an Innova from Agra to Delhi. I had to wait more than an hour and at last they sent me some other car. When asked they said Innova is not available. I need to wait some more time.I was waiting in the lobby for 1 hr and the travel desk didn't update the status. Overall it was ok but I will not consider staying in the hotel again.

Unfortunately- we started off with a broken-down bathroom. Smelly, extremely humid with mold smell. Although the room was spacious and bed comfortable. The room itself was very unwelcoming. We, thankfully, without much to do, were moved to a higher floor and what a difference did that make. The room smelled better and felt better. The reception and restaurant are amazing. Bathrooms are comfortable. The pool bar area looked amazing (unfortunately the bar at the top was not being used for obvious reasons). Take note that the area has a lot of construction going on. It is close to the Taj Mahal though and with some food options at walking distance.

Unfortunately- we started off with a broken-down bathroom. Smelly, extremely humid with mold smell. Although the room was spacious and bed comfortable. The room itself was very unwelcoming. We, thankfully, without much to do, were moved to a higher floor and what a difference did that make. The room smelled better and felt better. The reception and restaurant are amazing. Bathrooms are comfortable. The pool bar area looked amazing (unfortunately the bar at the top was not being used for obvious reasons). Take note that the area has a lot of construction going on. It is close to the Taj Mahal though and with some food options at walking distance.

We booked one room with twin bed and another with triple bed. We got very bad and V shaped extra bed for triple bed room. Cant sleep on it. No bath mat, no extra towel for triple bed and need to request each and everything for other ameneties.

Good stay at this hotel, but I don't know that the swimming pool is available, and the help disk not told me about it, good breakfast

Good stay at this hotel, but I don't know that the swimming pool is available, and the help disk not told me about it, good breakfast

There was NO PROMPTNESS for any of the service requirement either by front desk or by the service team. For them 2 minutes is like 20 to 25minutes. TV was not working at all. Registered a complain with Front desk . Maintenance guy came after 30 min. He was keep on go in & out of my room 4 to 5 times with the set up box letting me alert with MASK ON even during late evening ( the time when you actually wants to lie down & relax. after approx. 30 to 40 min. he finally assured me that problem has been rectified & TV will be alright just within min. I did not trust him and asked him to stay back .... I was presuming he was bluffing me . & I was right TV was not working even after 15 min. waiting time as well. I asked them if they could get me a Room change. As we all know now a days most of the hotel are not even 20% occupied. So they could have easily did that. Again they want to check the possibility for 2 min. ....I keep on waiting for another 20 min. & without any action from their end , I slept & probably after 40 min some one get me wake up with door bell & now the Guy was at door step & asked me I can do the room change....( It was probably mid night then. I mean these guys do not have a understanding of time limit & very laid down nature ..... Next Day ..The Bath room has a drainage problem. The bath water did not get proper drainage & literally I had to take bath when the water was logged in up to my feet area. worst stay I ever have in any of the hotel...

There was NO PROMPTNESS for any of the service requirement either by front desk or by the service team.For them 2 minutes is like 20 to 25minutes.TV was not working at all. Registered a complain with Front desk . Maintenance guy came after 30 min. He was keep on go in & out of my room 4 to 5 times with the set up box letting me alert with MASK ON even during late evening ( the time when you actually wants to lie down & relax.after approx. 30 to 40 min. he finally assured me that problem has been rectified & TV will be alright just within min. I did not trust him and asked him to stay back .... I was presuming he was bluffing me . & I was right TV was not working even after 15 min. waiting time as well. I asked them if they could get me a Room change. As we all know now a days most of the hotel are not even 20% occupied. So they could have easily did that.Again they want to check the possibility for 2 min. ....I keep on waiting for another 20 min. & without any action from their end , I slept & probably after 40 min some one get me wake up with door bell & now the Guy was at door step & asked me I can do the room change....( It was probably mid night then.I mean these guys do not have a understanding of time limit & very laid down nature .....Next Day ..The Bath room has a drainage problem. The bath water did not get proper drainage & literally I had to take bath when the water was logged in up to my feet area. worst stay I ever have in any of the hotel...

Everything is awesome and staff are very friendly

Everything is awesome and staff are very friendly

Nice clean hotel Friendly staff Nice location Amazing breakfast

Nice clean hotelFriendly staffNice locationAmazing breakfast

Easy to get to, a very good new(ish) property with very friendly staff. Excellent views to Taj from room. Very comfortable bed and room. Very pleased and will return.The roof top bar and restaurant looked great, however, the tables around pool were not hygienic due to visiting pigeons.

Easy to get to, a very good new(ish) property with very friendly staff. Excellent views to Taj from room. Very comfortable bed and room. Very pleased and will return. The roof top bar and restaurant looked great, however, the tables around pool were not hygienic due to visiting pigeons.

We were lucky to get a front facing room with a view of the Taj Mahal. The hotel decor was lovely and the staff were v attentive.

We were lucky to get a front facing room with a view of the Taj Mahal. The hotel decor was lovely and the staff were v attentive.

Some of the facilities were unavailable, like pool table

Such a lovely place to stay after a day at the Taj Majal. I enjoyed the rooftop restaurant for dinner, and went back in the morning to see the day start.

Such a lovely place to stay after a day at the Taj Majal. I enjoyed the rooftop restaurant for dinner, and went back in the morning to see the day start.

Locals are not allowed to stay and management doesn't give a reason why.

Overall ok but it is noisy at night due to beside busy road

It was not a four or a f ive star property. Not sure how this place received a rating as such, but by USA standards, it is not.

Decent stay in Agra. Food is okay but best in town.

The hotel inside is beautiful and clean. The food was divine. The staff couldn’t do enough for you!

I think this is a perfect hotel to stay if you are looking to stay in Agra to see the Taj Mahal. Given that a person should not stay more than a night in Agra, we wanted a high-quality hotel within a reasonable price given we were in the hotel for no more than 12-15 hours. It was clean, offered good restaurants, and everyone who worked at the hotel were incredibly helpful. The hotel is roughly a 10-minute cab ride to the Taj.

I think this is a perfect hotel to stay if you are looking to stay in Agra to see the Taj Mahal. Given that a person should not stay more than a night in Agra, we wanted a high-quality hotel within a reasonable price given we were in the hotel for no more than 12-15 hours. It was clean, offered good restaurants, and everyone who worked at the hotel were incredibly helpful. The hotel is roughly a 10-minute cab ride to the Taj.