First it’s hard to find the entrance to the hotel if you are driving . Second there is no sign from the basement to show where is the reception . Third the hotel needs renovation and maintenance specially in the air conditioner. But the staff are helpful , very friendly and professional. Also hotel in good location.

easy access

Staff was not cooperative

Over priced property not having much options in breakfast

A culture media for COVIS19. None of the staff wearing a mask. Rooms are outdated and literally rusted. I can rate it as maximum 2 star hotel - if applicable.

Staff are helpful and friendly

Good experience

Is okay hotel, rooms and cleaning need to be graded for its rate per night. You can pay same rate per night by staying 7 stars hotel in Egypt.

Room was not clean and a little old and needs renovation Food is good Stuff is friendly Parking at hotel makes life easier but is paid (2 usd approx a day)

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it was amazing stay everything was perfect , service & cleaning , all staff was so helpful, good food & excellent quality, room was so comfortable & i am sure i will come again .

The hotel is in a very nice location for business traveler next to several banks and international companies. The bed is comfortable, clean, but you need to ask specifically for non-smoker room. The breakfast is good and there is a nice restaurant on the property. What i didn't like is tge lax employee attidue about COVID-19. So although tge hotel lists several precautions on there website many are ignored by the employee. Housekeeper go in the rooms without masks and servant at the restaurant don't wear masks or pull it down to their chin. I noticed one maskless employee touching food with his bare hand. I raised these concerns with hotel managment and they promised to fix them but i kept noting the same issues.

The hotel is very nicely decorated and furnished. However, just about everything needs deep cleaning and lots of maintenance. The staff are friendly. However, they clearly need a considerable amount of training on customer service.

The location is good on the 90 th street ..........

There is alot of noise if you come at the hotel to sleep, so when checking in ask them to get you quiet room

Comfortable. The hotel is a little basic and dated though. Very well located for the financial district.

nice hotel, rooms could be cleaner. Services are ok except the wifi conection. low signal in the room , slow speed conection and not always available.

We had everything we needed. We had nice stay, very good room, bed super, breakfast more than enough choises. Wifi ok

A fine place to stay if you’re doing business especially in the New Cairo district

Nothing was special , i was hospitalised in the hospital next to them for 3 days and they knew. When i asked to extend my stay by 2 days as i have to go to hospital on daily basis , when i explained that to the person in charge he refused , without even trying to help me somewhere else. He told me you have to c./ o , if you are in trouble they will not help you out

Everything was up to the mark except for the shower’s continually changing water temperature

The staff didn’t speak English. They took an hour to service any request. The breakfast absolutely sucked. The room was dirty when first checked in. There was no heating system for room so it was cold. The only thing that was good was the gym.

Did not seem to have my booking, so took 30 minutes to check in. Service was mixed with some members of staff very helpful.

Was good experience , we stayed one night, it is clean and comfy hotel, nice staff

A solid hotel in New Cairo. My first time to stay outside of downtown Cairo's downtown area. Front office staff need more training, but the rooms are fine for an Egyptian hotel. Breakfast is a highlight with an egg station and a wide selection of goodies.

they charge me for my daughter again because she sty's with me one night even I paid full nights

Clean rooms, friendly staff, nice pool, good food, good location in New Cairo

The room was filthy. Staff doesn't understand English. I tried to call the front disk for 10 minutes and no answer. I went downstairs and the front desk person claimed the phone was not ringing!. I asked to check the phone in the room and they sent a guy 20 minutes later with no name tag looked like an intruder. Food is terrible and flies everywhere. Guests smoke in the hallway with no consideration to others. Terrible experience !