It is a good place to stay but not really a four-star hotel. There is no bar or restaurant, elevator broke for a day, no water for a day, spotty internet, too far from attractions, no way to open a window or door for fresh air. I was happy because my prime amenity is great air conditioning which it had. Always get a hotel with a kitchenette. You will save a ton of money.

It is still acceptable about the policy of "provision of room service once in 7 days", but it was hardly accepable as we were asked to clean up our rubbish bin in our room and then transfer the rubbish down to the ground floor garbage room by ourselves.

Great staff. However I booked a double, but it was uncomfortable to sleep in a bed made uo of two single beds joined up, with uncomfortable edge digging into our body. When people ask for a double bed, it should be a double bed with a double mattress not two single beds pushed together. It would also be helpful if parking instructions are sent beforehand or there is a way of letting them know that we require parking. Staff were perfect, area great but the room could be cleaner and bed more comfortable.

A clean, spacious room with a well-equipped kitchen. The hotel staff was kind and friendly.

Overall satisfactory

Overall satisfactory

A final stopover in Paris on my way home to the U.S. The property was very nice and the staff was friendly and helpful. The room was well-equipped for preparing nice meals and resting in comfort. There is a fun little supermarket next door that has some nice items. The new tram is directly in front of the hotel and the area is really quite nice, if a bit remote. I can definitely recommend a stay.

All kitchen amenities were in a very good condition. Security level at the property is good. It is just the room service for house keeping/ changing sheets & towels to be reconsidered since it is only done once in every 8 days☹️

All kitchen amenities were in a very good condition. Security level at the property is good. It is just the room service for house keeping/ changing sheets & towels to be reconsidered since it is only done once in every 8 days☹️

very nice , good hotel.. happy about service ,, I will book again for sure.

Real gem in 19th.Arrondissement. Large rooms. Wonderfull staff. Very convenient for public transport. Close to shops and restaurants. Five minute walk to Philarmonie de Paris, Zenith.

We first arrived at the property at 2pm after travelling from the UK where we was under the understanding we was unable to check in until 3pm. We had asked to return at 3pm and without any hesitation we did. When returning at 3pm we was asked if we would like 2 beds or a double. We had paid and expected to have a double bed. They then responded with in that case the room is not ready and we would ask that you come back in 1 hour and then changed to 1 hour and a half. We was annoyed at this point but made our way out for the second time to return later that evening as not to waste anymore of our day. When returned and checked into the room we were first impressed by the amenities of the kitchen area and the grandness of the bathroom. However, when the novelty wore of we began to notice the state of the walls covered in black smears and scratches. The bathroom had short back hairs along the edge of bath. After being that one of the main reasons we chose the hotel has the advertisement of air conditioning and whilst in the room finding out that the only offer in the rooms was heating. The receptionist informed us that the hotel didn’t have air conditioning and to add to the stuffiness in the room the window was unable to be opened. The false advertisement of this lead to a very uncomfortable 2 nights sleep in the room during a very warm weekend in Paris. The bed was comfortable and the bathroom was large but the cleanliness and stuffiness let the hotel down.

We first arrived at the property at 2pm after travelling from the UK where we was under the understanding we was unable to check in until 3pm. We had asked to return at 3pm and without any hesitation we did. When returning at 3pm we was asked if we would like 2 beds or a double. We had paid and expected to have a double bed. They then responded with in that case the room is not ready and we would ask that you come back in 1 hour and then changed to 1 hour and a half. We was annoyed at this point but made our way out for the second time to return later that evening as not to waste anymore of our day. When returned and checked into the room we were first impressed by the amenities of the kitchen area and the grandness of the bathroom. However, when the novelty wore of we began to notice the state of the walls covered in black smears and scratches. The bathroom had short back hairs along the edge of bath. After being that one of the main reasons we chose the hotel has the advertisement of air conditioning and whilst in the room finding out that the only offer in the rooms was heating. The receptionist informed us that the hotel didn’t have air conditioning and to add to the stuffiness in the room the window was unable to be opened. The false advertisement of this lead to a very uncomfortable 2 nights sleep in the room during a very warm weekend in Paris. The bed was comfortable and the bathroom was large but the cleanliness and stuffiness let the hotel down.

This hotel at best would be ok. Relatively new, it is far from the tourist areas not really amenable to walking around for things. It does have a grocery store right next door and a few other cafes, restaurants and bakeries. The tram is right at the front and the subway is about a 15 minute walk. As for the hotel itself, the staff was not very friendly or helpful except for one front desk person. They were not very responsive to issues, we only had one chair in the room when there should have been two .... even after asking for one more than once in our nine day stay we never got one. I had a shower head issue that took them 4 days to get to .... maintenance person doesn't work on weekends and then didn't come in .... it wasn't resolved by the time we left. The hot water was a hit or miss ..... during my shower ..... All in all would not stay there again nor recommend it to others.

This hotel at best would be ok. Relatively new, it is far from the tourist areas not really amenable to walking around for things. It does have a grocery store right next door and a few other cafes, restaurants and bakeries. The tram is right at the front and the subway is about a 15 minute walk. As for the hotel itself, the staff was not very friendly or helpful except for one front desk person. They were not very responsive to issues, we only had one chair in the room when there should have been two .... even after asking for one more than once in our nine day stay we never got one. I had a shower head issue that took them 4 days to get to .... maintenance person doesnt work on weekends and then didnt come in .... it wasnt resolved by the time we left. The hot water was a hit or miss ..... during my shower .....All in all would not stay there again nor recommend it to others.

Everyone was very attentive and friendly. They all were multilingual. The place was clean and cozy. Very close to a Metro station. 6 min walk. Great value.

Everyone was very attentive and friendly. They all were multilingual. The place was clean and cozy. Very close to a Metro station. 6 min walk. Great value.

Due to it being in France, the shower had half a glass pane to keep the water in. Other then that, it was fantastic. Will be going again.

Nice hotel, a bar or lounge would of been nice I had a small studio if I cooked dinner we would have to sit on bed. Overall it was nice for a short stay.

Nice hotel, a bar or lounge would of been nice I had a small studio if I cooked dinner we would have to sit on bed.Overall it was nice for a short stay.

Property was too far out from main tourist attractions.

Good hotel apartment with clean and new interior but very uncomfortable bed; location is not very nice but ok if you want to be close to Parc de la Villette

Good hotel apartment with clean and new interior but very uncomfortable bed; location is not very nice but ok if you want to be close to Parc de la Villette

It is closed to the Metro station. A mini mart is located downstairs. Restaurants are close

Everything was very good except for the constant problems with Wi-Fi connection.

Hotel should have instructions in the room for using the glass stove top, finding converter (dispensing machine available but not readily noticeable) Front desk should have change for the coffee machine in lobby Bathrooms should have a support bar in the shower

Hotel should have instructions in the room for using the glass stove top, finding converter (dispensing machine available but not readily noticeable)Front desk should have change for the coffee machine in lobby Bathrooms should have a support bar in the shower

The reception staff were very friendly and helpful. Our apartment was clean and very spacious. Only fault was the shower head would not stay up. Thank you for the lovely stay!

Needs some touch up to paintwork and fixings in the bathroom.

It's a great place.The tram stops right outside and links up to the metro.The rooms have a kitchenette so you can cook your own meals which saves a lot of money on meals. There is a grocery store next door for food and a bakery a block away. There are also a lot of places to eat within walking distance or a short tram ride away.The staff is very friendly and helpful.This is the second time we have stayed there and would definitely stay there again if we we go back to Paris.

The hotel was great! The only problem for a tourist is it's a hour walk to the Notre Dame, Eiffel Tower, Louvre area. The good news is that the public transportation is very close and convenient. Especially if you are wanting to go to Disney. The staff is very knowledgable about transportation to all major attractions and airports.

The hotel was great! The only problem for a tourist is it's a hour walk to the Notre Dame, Eiffel Tower, Louvre area. The good news is that the public transportation is very close and convenient. Especially if you are wanting to go to Disney. The staff is very knowledgable about transportation to all major attractions and airports.