Friendly staff, lots of parking, good value, but don't expect amenities.

The room was pleasant and large with enough facilities to be comfortable and cool. The staff were told about its lack of attention to detail about cleanliness and such and they really weren’t interested. It’s a shame as it’s the small things that could change this from a 2.5 star to 4 star hotel. Other than that..our stay was enjoyable.

This hotel is old and tired. There was a pervasive smell of mildew in the room. When you turned on the water in the bathroom sink, it came out brown. Although the listing said that therecwas breakfast to order, it was only the Filipino breakfast. Everything else was extra. Even though I had paid Expedia for the room, they tried to get me to sign a credit card receipt for the full amount at checkout. Don't stay here.

Very accommodating and friendly staff. The dental kit was lacking.

Very accommodating and friendly staff.The dental kit was lacking.

Always a comfortable stay with good service and pleasant staff. Rooms are great value for money and beds are very comfortable!

Always good comfort and value! A go-to when in Bacolod

Stayed one night at this hotel. Courteous staff. Rooms are a bit run down and smelly. Huge parking space in front of the hotel. Good for a one night stay.

Overall the facility was ok except for some area or issue. When open the window curtain and look outside, it is dirty. The toilet flushing water in which the hand held hose for sanitary wash is also connected was appearing to be dirty and dark brown in color. According to the front desk employee it was because the hotel was fully book and there is nothing they can do.

Videoke next door!!! Excellent service!!! Enough space!!!

This was my 3rd time here. Good value for the cost of the room.

Hotel staff was great, professional and helpful. Bathroom needs better housekeeping. Mildew in shower stall, toilet needs super maintenance.

Plenty of parking space. Roughly 15-20 mins walk to Robinson Mall, a small eatery by the mian road just outside hotel. But utterly disappointed that the superior room i booked, which when i check in, was informed by receptionist that its been taken up by another walk-in guest! Hello?! Ive paid online for my room and management gave it to another walk-in guest?? My first encounter on this kind after numerous online hotel bookings. My original room should have a king bed n 1 single bed. I felt so cheated that they offered me a queen bed n 1 add-on single bed. The add-on bed was those foldable styrofoam single mattress! I felt so bad for my travelling mates. As we are all exhausted by the time we check-in, had no choice but to accept unwillingly. Had already paid online, else i would have walk out n book another hotel. Bad service with staff giving nonsensical explanations. Room wasnt given any beverages or bottled water. Even instant coffee sachets placed there is chargable. Room has a musty smell n walls looks dirty. As i have sensitive eyes to dusty or moldy rooms, my eyes started to itch after a few mins. Meaning their rooms are not cleaned properly, or well-ventilated after each guests check-out. Toilet is spacious, standard room abit spacious compared to some hotels Ive been.

Plenty of parking space. Roughly 15-20 mins walk to Robinson Mall, a small eatery by the mian road just outside hotel. But utterly disappointed that the superior room i booked, which when i check in, was informed by receptionist that it's been taken up by another walk-in guest! Hello?! I've paid online for my room and management gave it to another walk-in guest?? My first encounter on this kind after numerous online hotel bookings. My original room should have a king bed n 1 single bed. I felt so cheated that they offered me a queen bed n 1 add-on single bed. The add-on "bed" was those foldable styrofoam single mattress! I felt so bad for my travelling mates. As we are all exhausted by the time we check-in, had no choice but to accept unwillingly. Had already paid online, else i would have walk out n book another hotel. Bad service with staff giving nonsensical explanations. Room wasn't given any beverages or bottled water. Even instant coffee sachets placed there is chargable. Room has a musty smell n walls looks dirty. As i have sensitive eyes to dusty or moldy rooms, my eyes started to itch after a few mins. Meaning their rooms are not cleaned properly, or well-ventilated after each guests check-out. Toilet is spacious, standard room abit spacious compared to some hotels I've been.

It was convenient and accessible to places I need to visit

It was a good place closr walk to Robinson's mall and a taxi ride to sm mall. There is the ice bar vertically next door for the party people playying mid to late disco music. The disco noise with the powerful bass can affect the rooms inside the hotel though keep this in mind when booking although the conditioner on room drowned some of the noise out. Its not every night ! If ordering a room, book one down the far side of the establishment is recommended . Great friendly staff , good air con but the room i had did require some maintenance here of there typicall of the Philippines but overall was a pleasant stay.

Something went wrong with the water for just a few seconds, unfortunately I saw it with my own eyes. Black wqter came out from the faucet.

The reason why we chose to stay in MO2 in Bacolod is because we’ve been to their branch in Coron. We have experienced a high quality service and facilities there, likewise we thought that this hotel would have the same quality of service and facilities. The smell in the hallway was bad. Bedding seems like used and not washed. There’s no free toothbrush, complimentary water and coffee. Bathroom’s light took time to open. But I can vouch that their staff are nice and accomodating. Overall, MO2 didn’t give the satisfaction that we expected during our stay because of these issues. Hope they can fix all of these.

It's a decent hotel. Felt comfy and slept for a long time.

Accommodating staff. Clean room and very hot water in the shower. Spacious room and comfy bed.

quite satisfying. good food. prices or rates are not so high. good place to stay if you are visiting city or downtown areas.

Apart from the small cockroaches and restaurant food that made me sick it was very nice thank you. Also, the internet was pretty bad....

Apart from the small cockroaches and restaurant food that made me sick it was very nice thank you.Also, the internet was pretty bad....

Staff is helpful and friendly, Bed room is satisfactory, AC is great, room service is good, only issue is the bathroom it has this old musty smell, shower wall grout shows sign of mildew Due to no more rooms available Lysol helps to do the trick, BATHROOM needs TOTAL remodeling. Overall BACOLOD CITY, PHILIPPINES is GREAT

This hotel is by far, the worst hotel experience I have had since moving too the Philippines. I have stayed at the other MO2 Westown across town and they are by far better suited to host guests. When checking in, I was originally told I would have to wait to get my key because they allowed the previous guest to leave with the key. What kind of hotel still uses metal keys these days? Why not key cards like everywhere else. Cheap owners, that’s my guess. When my room was serviced this morning, the floor was not vacuumed and the used glasses weren’t replaced with clean ones. This afternoon, I ordered a tuna melt sandwich. This is a very basic sandwich that one can order around the world. However, the kitchen, which is not manned by a chef, but an assistant, served the sandwich with a cream sauce on it which was made of sweetened condensed milk, cinnamon, and God knows what else. I have a very liberal policy of eating what is served to me and not making a fuss. However, since this was by far the most disgusting thing I’ve ever received from room service anywhere in the world. Bottom line...,don’t stay here! You’ve been warned!!

The bldg was quite old but it was clean, we had a comfortable stay in general. I just wish they could be more pro-active in ensuring the basic needs of their clients are provided without having to ask for it like the bathroom tissue, considering their toilets are designed without a bidet spray.

The room is Big

There was no bidet in the toilet. Given the room rate, I was also expecting hair dryer but there was none. They also charged me extra blanket when I never ordered one. Wifi was also weak inside the room. But overall, the hotel atmosphere was okay.

Good location if you want to stay away from noisy, smoky, & traffic of downtown area. Going north is just infront of the hotel. But going south in downtown, you'll have to make a dangerous crossing on the other side of the street. But there's an overpass a couple blocks.

Location is very convenient. Everyone was helpful and courteous. Price is ok. Building facade needs repainting and a lot of cleaning , but rooms inside are clean and well kept though.

The room was a good size also the TV was a good size, with a large choice of channels. But the bathroom could of been alot cleaner. the bottom of the sink had rust stains and the shower head was covered in mold. It did have good water pressure. The food at the hotel restaurant was not at all good. It did not seem to be made fresh, just premade microwave stuff.

Located next to Mo2 disco (Only disco in town), near Riverside Hospital and Robinsons mall. Plenty of "Off the street" parking, rooms were clean and had hot water...