The location of the East-West Riverside is amazing. Very convenient to many of Basel's tourist areas and has beautiful views of the river. It's clean, and well-kept with modern furnishings and decor. There was a small Christmas market (just food and beverages) right outside the front door of the hotel that we really enjoyed (early December). Breakfast was good but minimal, like an American continental breakfast. Only 2 complaints: flat pillows and the room was always too hot. We kept a window cracked open much of the time. But the pillows were an issue. They only give you one per person but it was so flat it's like not having one at all. I would highly recommend, just bring your own pillows.

The room was VERY small and not the best lay out No temperature control in the room only a fan

Great Location, Great service and Breakfast. Hotel is old but very clean. It was comfortable but was a bit noisy due to all the trams running by. We did sleep pretty well anyway :-) Very walkable to old town :-)

Just lovely

When we checked in to our rooms, we were not happy that we were put in an inside room with a view of the elevator, we had booked canal view. We were immediately moved to the rooms we booked and had a wonderful stay!

I got a room with windows inwards to the elevator and it felt a bit claustrophobic not to be able to see out and open the window- But, it was so so quiet and relaxing without any noice from the outside world. So I was happy ! (I was offered to change if I wanted)

We booked just a layover before a river cruise but would LOVE to come back again. Great loxation, amazing canal views, walkable to Old Basel. Food and staff were great!

East West was a super location with a lovely room overlooking the river by the main bridge. Room was a good size and well equpped. Sadly no A/C and it was a very hot weekend, so just the fan was not enough! Also, forgot but swiss hotels dont hsve tea/coffee making facilities which is a shame as well