Terrible accommodations. Room was filthy. No towels in the room, and doubt it was cleaned prior to check in. Air conditioning controls did not function properly and temperature could not be controlled. Reception would not let me leave in the morning until it was checked by housekeeping even though room was completely paid for in advance. Nothing is around the hotel location. Do not stay here.

Was good

Don't waste your money. unprofessionell Reception and Team. Although my booking was BB and confirmed, they wanted to charge me extra for breakfast, and when i refused and threatened with the police, the extra charge disappeared. Hotel standard in general will not exceed 3 stars

Don't waste your money. unprofessionell Reception and Team. Although my booking was BB and confirmed, they wanted to charge me extra for breakfast, and when i refused and threatened with the police, the extra charge disappeared. Hotel standard in general will not exceed 3 stars

Well, I ignored all the bad reviews before booking my stay because of the close location to my wedding ballroom. But, I never thought, that I will regret paying every single penny to this place. Starting from my arrival, parking was not for free. and guess what? I had to pay for my visitors parking as well. I arrived to the hotel three hours prior to my ceremony. Upon arrival I told the receptionist that we were expecting a makeup artist to do my bride’s hair, so, I was asked to pay extra 500 pounds to allow the artist to get into the hotel. At first, the room I was given, was a double twin bed. I asked for upgrade as a honeymoon package, but they didn’t have such a thing and I paid another 800 pounds to get the king size bed( which they have only in the suites) and guess . what, the upgrade didn’t include a breakfast! For the artist to start work, she needed light, and I can tell you, we needed two extra flash lights because the room lights are too poor. When we returned from the ceremony. We had to charge my phone and place our valuable stuff on the ground. Speaking about the valuable stuff, the safe was broken, I couldn’t place a thing in it. The elevator worked only two times during my stay, The hair dryer didn’t work at all, the toilet water hose was broken and left lying on the bathroom floor. I didn’t leave next morning as I slept too late. So the hotel charged me $120 which I agreed to pay. No room service showed up next day despite I placed the tag.

Well, I ignored all the bad reviews before booking my stay because of the close location to my wedding ballroom. But, I never thought, that I will regret paying every single penny to this place.Starting from my arrival, parking was not for free. and guess what? I had to pay for my visitors parking as well. I arrived to the hotel three hours prior to my ceremony.Upon arrival I told the receptionist that we were expecting a makeup artist to do my bride’s hair, so, I was asked to pay extra 500 pounds to allow the artist to get into the hotel.At first, the room I was given, was a double twin bed. I asked for upgrade as a honeymoon package, but they didn’t have such a thing and I paid another 800 pounds to get the king size bed( which they have only in the suites) and guess .what, the upgrade didn’t include a breakfast! For the artist to start work, she needed light, and I can tell you, we needed two extra flash lights because the room lights are too poor.When we returned from the ceremony. We had to charge my phone and place our valuable stuff on the ground.Speaking about the valuable stuff, the safe was broken, I couldn’t place a thing in it. The elevator worked only two times during my stay, The hair dryer didn’t work at all, the toilet water hose was broken and left lying on the bathroom floor.I didn’t leave next morning as I slept too late. So the hotel charged me $120 which I agreed to pay.No room service showed up next day despite I placed the tag.

Room is in bad condition, Tea kettle rusting inside,No remote for TV,Poor WiFi andThe door stop like a sharp knife (very dangerous for kids)

Room is in bad condition, Tea kettle rusting inside,No remote for TV,Poor WiFi andThe door stop like a sharp knife (very dangerous for kids)

Poor service. Reservation included free breakfast however I was denied service as they claimed my reservation did not include one. Also the hotel has no queen beds in standard rooms! All are twin beds which was very inconvenient since I was staying alone. Do not recommend

It was great

Very dirty rooms! Open buffet breakfast during the pandemic??!!!

Very dirty rooms! Open buffet breakfast during the pandemic??!!!

Really nice and clean hotel

It was great and soon will come back

Booked 2 room for family that was staying over in Cairo to see the pyramids- hotel was clean & comfortable. Was In a family park, great for families, & in safe location. All family members were very comfortable there! Only thing they improve on is the breakfast & touch up on the cleaning.

Thanks for all very kind Staffs. Only there no Bars or alcohol beverages.

It was amazing

Wonder clean hotel and friendly staff.

It was the worst, unpleasant and scariest experience with hotels.con and any other hotels. The General Manager was very rude, arrogant and verbally aggressive, he did not allow me and my partner to call hotel.com and he sent some of the hotel workers to threaten us while we were parking in the hotel car park trying to contact our representatives at hotel.com. Myself and my partner drove 400km from the north coast with our booking but I believe the GM Mohammed was kind of racist and arrogant even if we explained to him that we were very tired and only after some sleep before our flight in the next day, we have no choices but only sleeping in the car on the side of the road after hotel.com representative failed to find us an empty room nearby Cairo airport.

The room furniture is old and not well maintained, only twin beds are available in all rooms except the sweets (the receptionist said). The beds were uncomfortable. The room amenities were not enough. I had to ask for everything to get it. I asked for two slippers and they brought one only and informed me that only one slipper is available. During check in; I asked for late check out and the receptionist confirmed the availability of late check out up to 14:00 O’clock and he wrote something on his computer as a notice, at the check out date; the reception keep chasing me to check out starting from 11:00 O’clock. The room service food delivered to my room was poor. The breakfast buffet is good. The staff are friendly and helpful in general. The room size is good.

The room furniture is old and not well maintained, only twin beds are available in all rooms except the sweets (the receptionist said). The beds were uncomfortable. The room amenities were not enough. I had to ask for everything to get it. I asked for two slippers and they brought one only and informed me that only one slipper is available. During check in; I asked for late check out and the receptionist confirmed the availability of late check out up to 14:00 O’clock and he wrote something on his computer as a notice, at the check out date; the reception keep chasing me to check out starting from 11:00 O’clock. The room service food delivered to my room was poor. The breakfast buffet is good. The staff are friendly and helpful in general. The room size is good.

They treated me and my wife in an exceptional way the room was always clean .. i even lost a ring and 2 days after leaving they contacted me telling me they found it.

Overall the place is moderate, not fancy at all specially the room Food wasn’t great but accepted, staff was friendly

I stayed 2 nights. I liked the price, location, service, and conditions. i got $3.00 Uber from Airport to the hotel. i experienced modern new Cairo around the hotel. Dont loose you room Key, there is charge $4.00.

I don't like this Hotel 1. They change me extra fees. Triple what I paid to Expedia 2. The staff aren't professional 3. Too much dust in the Hotel.

I don't like this Hotel 1. They change me extra fees. Triple what I paid to Expedia2. The staff aren't professional 3. Too much dust in the Hotel.