Staff helpful

Good staff

Everything was amazing until I called the day of check out to extend my stay and I was informed I would be charged a$50 late fee if I booked another night-tuat I wasn't expecting🤔

Very helpful staff! Great value

Front desk staff couldn't find my reservation at first. You could hear everyone who opened their door to come and go. The shower drain was full of so much hair that when I went to turn the shower on it started coming out of the drain into the tub area.

Nasty

Awful customer service ai couldn't get any help with any of my issues.terrible customer service.

Property is old and worn. This is an extended stay hotel, no front desk service except for limited hours. Minimum pillows provided and they were not much of a pillow, we asked for extra pillows and were told we would have to pay $10 a pillow. Bed sheets were stained, bedside lamp stained, bath towels stained and very thin/old.

We stayed there for the first time in a whim. My husband is from Tulsa but everything was booked so we had to go a little further out. We had such a great experience we stayed again this last weekend. Staff was great upon checkin and explained everything to a T. Good location, stuff around and will definitely be staying again!!

Great stay

Property was dirty, had numerous full time residence, washing machines didnt work well.

It's clean Zack is amazing. Jose will slap a $50 late fee on you if your a minute past 11am check out. Which is ridiculous. So be sure you make that payment before 11. Only time that flys is when the staff isn't up there but the staff is overall nice. Nobody is at the desk after 8pm so it's a huge issue if your card is not working. Ive been kicked out for hours. The room is very small. It's like a hospital room. But again clean my room had no issues bo bugs and quiet. I recommend coming here if you want cheap. Just be sure to follow the rules. They will get those extra fees from you quick.

This property has scaled all the way back to the bare minimums to still be a motel. No desk clerk from 5 PM to 10AM...You read that right no clerk. If you have a problem you call an entrance VOIP phone. Some times all you get on the phone is "The internet is down". One resident we met had been in the lobby for 2.5 hours- early morning trying to get someone to respond to his lock out. Another would be resident waited a half an hour for someone to show up so she could check in after 5 PM and she said this lack of service had been going on since last year. You just can't run a hotel like this! Room was clean but everything else was minimal. No carpet. No blanket. No shampoo (check in clerk said we have "shampoo bars"- you mean soap? "Uh, Yes." There is a hotplate, micro wave and fridge but no cups no dishes, not even plastic ware. Large dogs are present on property and barking through the night or at anyone walking the hallway. A resident decided to to take the elevator with me...and his pitbull. The dog decided to be aggressive and growl, bark and lunge at me in the confined space. Last morning of the visit we found a distraught family in the halls trying to get a manager as another resident had been shouting profanity in his room for an hour. Second day in a row it happened. It was so bad they were terrified of potential violence and their sleeping child was on the other side of the wall. Had to call the police. Don't stay here. Just dont.

Would recommend to anyone traveling!!

Our room was very clean, the other guests were very quiet. I would definitely stay here again

It’s hard to find someone at the front desk, sometimes it’s after 9 am before you can get coffee, the hallway smelled bad, when I asked what would happen in an emergency since no one was at the front desk at all on A Sunday, they told me someone was always on site and if I couldn’t get them I would have to call corporate, how could you do that in an emergency,

I had to call the phone number to have someone come check me in took a long time to check in! Bedsheets and comforter, all head stains on them the floors were dirty! Lots of road noise cause you’re by the highway I would never stay there again

Office hours are unreasonable for 2 nite stay. Registered for 4 and only 2 towels. Office close until 10am

I was charged more than the price I was given on this site. In addition I had to pay a non refundable $50 pet deposit. I travel very often with my dog and this is the most I’ve ever paid for a pet deposit. I’m not sure I will continue to use this site for hotel reservations in the future

Conveniently located for I wanted to do, but the staff - especially the manager - are very unfriendly!

Unless you are a single man who doesn’t care about safety or cleanliness, don’t stay there. It’s dirty, not family friendly, have to pay extra for everything, including linen, cookware and eating utensils. I had to call and ask for toilet paper and was told we can only get it during office hours at 3 pm. The only positive was the lady who checked us in and got the toilet paper out of the kindness of her heart. There aren’t any close restaurants, not safe to walk.

Excellent and affordable price

Horrible

This isn't a "hotel" like you're used to. It's an extended-stay place where they expect you to bring your own towels, soap, and so on. When we got there, nobody was around and a sign on the front desk said their phone was out. After 10 minutes someone showed up and we got checked in. When we came back to the hotel after dinner there were very sketchy individuals (read: they were clearly tweakers) loitering around the place like it was a housing project. The room itself was mostly okay apart from the lack of amenities, except there was black mold in the toilet bowl. I would not stay here again if it were free. I probably would rather not stay here again if someone paid me.

For a family of four, stay was pretty decent. I hate how front desk work hours work definitely they are not there to rely on if something is needed.

Overall good. Some of the staff seemed bothered when a person came to the desk. Paid for the hugest speed internet but it wouldn’t hold any streaming and barely ran a laptop. Finally the service were not good on the weekends.

This is NOT a hotel. The service desk is not even open after 10 pm or until 10 am. This is more of a hostel. A short-term stay between homes or rental properties. We had 1 towel for 4 people and plan on bringing your own soap/shampoo. There is none in the bathroom.

It is difficult to get a hold off anyone by phone or in person. Booked through hotels.com for a tenant that need work done in her apartment. We booked it for 2 weeks as we didn't know how long the repairs would take or if we would run into any further issues. Work was completed in 5 days. We called to let them know we would be checking out early expecting to pay for a least one more night and were told the booking was non-refundable even though it is not stated in the itinerary, hotel website, or on hotels.com. The only thing stated is "Cancellations or changes made after 4:00pm (property local time) or no-shows are subject to a property fee equal to the first night's rate plus taxes and fees."

The room was fine for price . But the hallways do smell like animals and animal poop other than that I enjoyed my stay.

Positive: The staff was kind and helpful. The room amenities were exactly what we needed for a multi-day stay. Although busy, our room was quiet and we had no issue with noise. Negative: Our room had an odd or unclean smell. The blankets were extremely thin. We spotted roaches under the sink and in a corner after dark.

Too many people living here with animals that stunk up the place. Plus the staff was unavailable most of the time. I’ve asked over and over for housekeeping WTH NO LUCK.

There were toe nail clippings on the bedside table, a blood spattered lamp shade, the floor wasn’t swept and looked like it hadn’t been mopped in months. The person at the front was hardly ever up there and was incredibly rude.