Staff are good

Love the location, the hospitality of the staff. The room and services offered. I had a wonderful stay.

Amazing friendly and attentive staff.

The staff were friendly and always smiles except the one in dining area. The responsiveness in any issue was quick and solve the problem. One thing i dont like is the headboard of our room is stained and not fixed by property before it will be occipied by new customer . Overall i enjoyed my stay for three nights. Food were good , i love the place.

Location is 2 mins or less walk to the beach and 7 mins to the mall. The breakfast selection is great so many options to choose from. The staff are very courtueous and friendly. The rooms and bathroom are nice and clean.

Absolutely amazing workers!!! Staff very friendly, respectful!!! Ocean is walk 2 min !!! We love it everyday spend in this hotel , everything walking distance, store , massage, restaurants 👌

Breakfast was really good and has different choices, all staff I are very helpful and respectful, our room was so clean and tidy

Not enough Ice

Very good location and walking distance for everything beach, dine in restaurant and shopping mall etc...

I like the staff they are so friendly and helpful

Everybody was very nice.The daily breakfast was very good and the complimentary pineapple basil drink was extremely delicious.Room and shower were very clean.

Had a wonderful stay here

Fantastic accommodation, great management and staff and delicious breakfast and dishes. I’d love to come

The quality of the room does not match the price you will pay. Upon our initial entry into the room, a strong pungent smell of mildew and mold was present. In fact, we had to change rooms as one of us developed an asthma attack due to mildew and mold present. The rooms have poor ventilation. We certainly do not mind pay a premium price, so long as what you will receive mirrors what you pay. Also, there are numerous fines for petty items such as if you stain the towels, bd longs, and any other items the room may include. This is definitely one hotel I will not go back to.

My room did NOT meet my expectations for a $180 dollar a night room. Bathroom did NOT have a shower and was terribly cramped and hard to get around specially since the bathtub took up over half the space. TV only had ONE channel available, breakfast food was NOT healthy for me because of my diabetes. ONLY great thing about the hotel was the GREAT AND FRIENDLY STAFF who were were great every day of my stay.

Staff was extremely helpful pool under construction 5 days out of 7 jacuzzi flooded our room

This is the perfect place if you’re looking for more private and serenity. I was able to relax and enjoyed their breakfast very much. We love the happy hour and we had the pool to ourselves. Staff are very friendly and accommodating. I will definitely stay here again.

I like that Jocel & Rojan are very reliable, provides great customer service, helpful and resourceful! They truly takes pride of their work! Keep up the great job!

staff are pleasant, polite, respectfull. Place is close to everything

The pathway to the beach is filled with constructions materials and it is unpaved

Here is really good. And the staff are so friendly :))

All good overall

The staff are friendly, room is very clean

I find staff service is not consistent. Asked for late check-out of 30 mins and was not provided.

None

This hotel’s amenities is way too pricey for its class. We paid the same price on our first day in the island at Hue Hotel at Station 2 but the amenities are way too far compared to Hue Hotel. This hotel is filthy and low grade. The front desk reception staff are not quite professional to deal with tourists. The receptionist was too loud and lack’s professional skills to deal with clients. They collected us extra money for our 11 year old when in fact the two hotels we stayed before them did not. They said they considered an 11 year old to be an adult. Since when an 11 year old became an adult???! They let us checked in early and they said they upgraded our room to garden suite with jacuzzi but we did not agree because that room was filthy and unacceptable. But in fairness the breakfast was good. Food was serve warm and it taste better than the others. This hotel’s ad in the web is misleading, since our expectations for the same hotel in its class were not met. The pictures they advertise is so misleading. This hotel is like a 2 star hotel but they charge like a 4 star hotel. I would never book in this hotel and would not definitely recommend it.

Overall the staffs are very friendly and the property are very clean and safe.

Hotel staff super-friendly. Main reason why I extended my stay by an extra 4 days at the Hotel. A couple of minor things that I believe would add additional value to guests stay would be the following; A. The pool temperature could have been slightly higher during the late afternoon/early evening. B. Also feel the limitation on one cup of coffee in the morning a little stingy considering the hotel is offering itself as a 4-Star hotel. At the very least there should be a pot of coffee available and at least coffee/tea offered to guests in their rooms. NB. Would have been useful to have been informed in advance that their in-house credit card authorization was not available and only cash was acceptable. Additionally, that the gym was out of action. Neither were major things , however, would have meant I was better prepared as both were reasons why I booked the hotel

Hotel staff super-friendly. Main reason why I extended my stay by an extra 4 days at the Hotel.A couple of minor things that I believe would add additional value to guests stay would be the following;A. The pool temperature could have been slightly higher during the late afternoon/early evening.B. Also feel the limitation on one cup of coffee in the morning a little stingy considering the hotel is offering itself as a 4-Star hotel. At the very least there should be a pot of coffee available and at least coffee/tea offered to guests in their rooms.NB.Would have been useful to have been informed in advance that their in-house credit card authorization was not available and only cash was acceptable. Additionally, that the gym was out of action. Neither were major things , however, would have meant I was better prepared as both were reasons why I booked the hotel

Hotel was very accommodating with our personal food request. We wanted arroz caldo late at night and they happily fulfilled our request. Kudos to the chef!

Staff are very welcoming and nice. Thats what made our stay memorable. Theres a bit of construction going on. But out room was in the quieter area. Clean pool and good ala carte breakfast. Overall, happy with the stay and will come back here if going to Boracay again.

Pretty decent place, near the beach. Very basic place to relax and unwind. Good staff,