We really enjoyed our stay in Madrid, and Chueca was a great neighborhood. We were able to walk to the Prado and Thyssen museums, and there was an abundance of cafes, restaurants, bars and shopping just outside our door. The dining/kitchen area was a bit tight, especially when the twin sofa bed was opened, and we couldn't quite figure out how to fully retract it back into a piece of furniture to sit on, but the bed itself was comfortable. We requested a double bed in the bedroom, but had two twins instead. I guess we could have shoved them together, but there still would have been a "crack" so we didn't bother. It was great to have the washing machine, but we could never figure out if it was also a dryer. Perhaps some simple instructions in English would have been useful--the "all in one" option is not common in the US. Overall, I would thoroughly recommend a stay at Smartr Madrid Chueca!

We had a great stay at the apartments. It was great to have access to laundry, a kitchenette, a dishwasher, etc. in the middle of a long trip. The welcome bag provided was a nice touch, containing everything we might need including a sponge and a dishwasher and laundry pod. Great area with lots to do/see in a short distance. The property provided quick response when we had a question.

It was adequate and v central

Like having a broken AC in Madrid’s 37C summer? Love being gaslighted by their support staff that the AC has been fixed, when both ‘technicians’ they’ve sent over aren’t HVAC staff and only cleaned the air filter and played around with the remote? Then this is the perfect hotel for you. This apartment has no front desk, and getting into contact with any staff can be a hassle. Once you are in contact, their staff is absolutely useless. Anything goes wrong? Then you’ll have to make do. - They only gave 2 rolls of toilet tissue to a family of 6 people staying 6 nights. - The dishwashing liquid literally comes in ration side packs of 20ml. - Don’t even bother cooking in the apartment, cause they might have a kitchen, but have a lot of missing pans, and equipment. And the living room will be boiling, with the lack of AC. - toilet extractor fan doesn’t work. A short story. A t-shirt and a dress fell off of the clothes drying hanger. The cleaning person told us it’s not her job. We contacted the ‘front desk’ through WhatsApp, was told the cleaning staff would bring the clothes the next morning. The next morning, no update. We contact over WhatsApp, and after some confusion they realise the apartment below is owned by someone else. Be very careful drying clothes, since they don’t offer any clips to pin clothes on to. Been in 7 different hotels all over Iberia, over a month now. Been to so many different hotels… this is absolutely the worst hotel I’ve been to!

This property was near everything. It was the perfect location! The apartment was clean and safe. It was very easy to get to. I would definitely rent this place again.

I enjoyed the area, very lovely and walkable. The apartment was nice and clean. My only concern was that the so called “queen bed” was not a queen, but rather 2 twin beds pressed together, and the beds kept moving at night and we’d fall in the hole. Highly uncomfortable. Also, there was no hair conditioner.

Only thing we experienced that wasn’t expected was the internet which never worked

Place was nice and clean We have everything we want inside house