Great place to stay

I don't get the room that I paid for. I got the smaller one but got no discount whatsoever. Overall the stay is OK.

Was clean other than the air conditioner had a leak with water saturating the carpet. Room smelled horrible. Tried air freshner and it did not help at all.

Nice place with easy access to freeway ( but not noisy)

Excellent facility I recommend staying here!

Stayed one night on a longer trip. Nice room, good beds. Bathroom walls and floor could have been cleaner.

Excellent customer service, neat rooms.

The staff was very friendly and attentive especially Orieon

The one thing you need to think about it is housekeeping. They were not that good and no one told me that it had to be requested. Who knew??!!

Clean and comfortable.

When checking in you could smell the weed. The staff member kept getting my room key number wrong and I had to keep going back to the front desk for a new one. The room had no bedding for the pull out couch and we had to go down two times more to get it because they kept giving me sheet sets that didn’t work. They closed the breakfast early so when we arrived there was no food for my group except cereal. They said they were not bringing anymore out because they were shutting down. Disappointed after paying over $250 for one night.

Nice place to stay. Good breakfast

Good place

Loved this hotel

Convenience was the biggest factor.

Great location! Close to a freeway allows quick access to many sites & activities.

Hotel was dirty and smelled bad.

The employees at this hotel are outstanding. Everyone was kind and helpful. It's the employees that make this hotel great. The room was clean and comfy.

Clean

Rooms where so deodorized we ended up having to check out

Clean, comfortable beds, quick easy check in. Friendly staff. Nice pool and outdoor area. Close to restaurants.

Very clean and spacious rooms

Clean and accessible to town!

Great location; clean property.

Clean and comfort

They could clean the shower.

When we checked in I have kids and the pool was closed that was a big deal. The front desk worked it out & made it happen.

Literally will never return to this hotel. We spent the weekend here and had a little get together for the kids birthday, we went to go check out and they didn’t want to give me back my security deposit (which was $200) because the room “needed vacuumed and trash needed to be took out” and the front desk employee said “I’m not making my house keepers clean this room, u can’t get your security deposit back.” The night before I asked for bigger garbage bags to put my garbage in and I got small Kroger bags to use for trash, remind you we were there all weekend eating and drinking! Of course we had garbage to throw away with only TWO small garbage cans to use for 3 days!! I had all the dirty blankets contained in one spot, all the garbage contained in one spot, and all our dirty towels contained in one spot. We left the room as spotless as possible beside a dirty floor with crumbs on it from children, and a pile of garbage. Last time I checked it was the housekeepers duty to vacuum and take out garbage! I had to do both in order to get my security deposit back! I also have pictures of what the room looked like as we left, and what they made ME clean! So as a customer I did the house keepers work for them!!! So not happy!!!! 0 stars!!! Will never return!!!

Just because they ripped me off $200 for a smoking charge because I had cigarette butts in the trash can. The manager I called, I believe her name is Valerie, said it smelled like heavy smoke, which is a lie and she was very rude on the phone. Because of this unfortunate fraudulent situation, I will never stay at a holiday inn express again! I travel quite frequently around the country and have left cigarette butts in those trash cans and was never charged. Very upset…😔

Comfortable, spacious, and peaceful.

plain

Very easy check in process. Our king sized room was spacious. The only issue we had is that the down pillows seemed like someone had washed them and they smelled like mildew. The bed was big and comfy, but we had nowhere to put our head for the night. Breakfast in the morning was plentiful and really tasty. Next time if we stop here we will bring our own pillows.