Very nice view and excellent service.

Staffs are super friendly!!!!

Very clean and hot spring bath is a unique experience. The staff are very friendly. Breakfast is the best!

Staff was pleasant but did not seem to be happy that we were staying there. Meals were tasty. Shuttle was limited. Staff could not tell us the best way to get to the hotel. Hurray for Google maps. Staff did arrange for luggage to be sent to the train station.

Overall 6/10. The biggest plus was the open air bath, which you could adjust the temperature for, and had a nice view. The front desk staff were not as welcoming as I would have expected, and did not seem to want to explain things further. i.e. if I asked about the shuttle bus, they told me to refer to the tablet. The dinner was nothing special, but they do give you a different menu if you stay more than one night. The facility was clean however many of the equipment with metal in it had rust and mold on it which was unsightly to see, especially in the shower. The shower also for some reason did not go above a lukewarm temperature despite being turned all the way to the hottest setting.

This was such a beautiful place, I loved the private bath in the room and the dinner and breakfast buffet was delicious

Shutle to train station was not provided as promised

There’s two buildings. The new building is all self check in meaning you have to scan the passport yourself. I personally found that annoying after paying quite a bit of money for the stay. After check in, no one tells you anything including where the dinner/breakfast is at or the public onsen is at. There’s a shuttle service to Gora but you have to reserve it way ahead of time. We messaged the hotel and got no response. We have two young kids with two luggages, and that was a bit of a walk. Also, if you stay more than one night, don’t expect to get your room clean. Apparently, there’s no room cleaning. On the positive note, the dinner and breakfast were delicious. Beds and blankets were very comfy.

Amazing hotel! The onsen in the room was really nice. Everything about the hotel including all the little touches were nothing but 5 stars. Really nice for a special weekend away.

It’s relaxing area but don’t expect any shops nearby. Get what you need before your arrival. Shower area needs a bit cleaning. Overall, it’s clean and quiet for your vacation. It’s a good place to meditation

I don’t think we will be staying ant this hotel again. Very inconvenient. Limited items at the gift shop. Not enough amenities. Kinda disappointed for the price and service.

Rooms are nice and newly built

I really liked this place! I booked a room with a private bath, and it was a treat for myself, as it was very expensive. But I found, though was the bathroom, had dark splatter, and just general filth on the wall, which I was quite surprised at, considering the room was very clean otherwise. It really threw me off and it made me feel like it wasn’t worth the almost $700 I paid for the two days. The staff were great. It’s a very difficult place to get to. I wish they had told me that they had a shuttle bus And which metro station to be at but they didn’t I had a really long walk in the dark trying to find it on my own. A word of warning as well. They keep the place extraordinarily hot. I’m Canadian, and I found that 20° was too hot in the room and I couldn’t control my AC settings which I found upsetting, and the hotel itself was just kept at an astronomically hot hot temperature so if you like cold and if you want to enjoy your Spa bath this might not be the place for you because it’s very hot

I think the hotel provided great onsen experience. I like the in-room onsen. The food overall is OK, more western style than expected. The only complaint is this hotel is not very convenience and flexible to their bus schedule especially in extreme weather. Probably need to get a bigger bus or more frequent to drive hotel guest to Gora station.

If you're visiting Hakone, I definitely recommend Laforet Hakone Gora Yunosumika for even a night. Though it's a splurge, it was totally worth it. We slept and dined like royalty -- the rooms were so clean and hip/trendy! Our dinners were delicious and memorable, too. The staff was also extremely kind and offered lots of amenities, like shoes and yukata for using the onsen. The public and private onsens were top notch -- and so relaxing after a week of traveling. The hotel's located not far from some charming mom-and-pop shops and konbinis, too -- but the hotel basically has everything you might need during your stay.

Transportation difficult if you are not an Avid walker. Hotel very nice

Staffs are friendly. The hotel is very old, the room is too dark.

Staff and service were excellent! Also enjoyed their breakfast buffet. Room was nicely appointed and spacious. Laforet is located in a little hilly tight road location and walked to the hotel is about 7 to 15 minutes from Gora station. There was a shuttle in the morning to take us back to Gora station. Overall, I will stay again at the hotel when I visit the Hakone area again.

Had a wonderful time with good food and relaxing atmosphere

Quite a cozy establishment. The onsen experience was amazing!!

The staff are very nice and helpful. Catering is very good.

Hotel was great maybe a little on the old side. Staff were extremely friendly and accommodating. The private onsen was amazing. It was really hot outside and unfortunately, the AC was not strong enough to keep our unit at a very comfortable temperature.

reserve a pet room but when we check in they said cannot stay the pet

Very nice and charming. Totally Zen!

Beautiful property, great restaurant and very helpful staff. After staying in an oversized closet in Tokyo, the room at Laforet seemed especially huge. Just a great stay! I’m

In case you arrive at Gora later than 6:30, you have to walk uphill for 20 mins to reach the hotel. So make sure you arrive the hotel before 6

Great place to stay.

The outdoor private onsen was exactly as advertised and was very nice, however not much of a view and it looks like someone just scrapped off the foggy glass shading. There was quite a bit of mold around all the outdoor shower and tub areas but I suppose that is to be expected with the outdoor amenities? Otherwise the room was spotless and really nice.

Good food quality

Dining choice was limited Room was not comfortable Guests quality was marginal

Great property in Gora. A bit far from station, but shuttle bus is available. Onsen was great.

Great place to enjoy onsen. Staff are very friendly.