The hotel is clean and well organized..The stuff are helpful and nice. The place is so close to all the main attractionsMy concern is they only put one pillow on the bed so make sure to request more if you prefer to sleep with more than one.

Hotel location excellent between Guggenheim and old town by the river. Staff friendly and helpful. Hotel clean and certainly meets its rating

Hotel location excellent between Guggenheim and old town by the river.Staff friendly and helpful.Hotel clean and certainly meets its rating

First of all Hotel's location was very good. If we take the A3247 bus to the stop, we can walk to the hotel. While walking to the hotel, you can see the wonderful Zubizuri Bridge. A 15-minute walk along the river will lead you to the Bilbao Guggenheim Museum. The front desk was very friendly and the condition of the room was very good. In the room I can see wonderful sight of the river. If i have chance to revisit Bilbao I will reserve this hotel. Translated in Korean 저는 빌바오 구겐하임 박물관에 방문하기 위해 이 호텔을 선택했습니다. 먼저 호텔의 위치가 매우 좋습니다. 빌바오 공항에서 시내로 들어오기 위해서는 A3247 버스를 이용해야하는데 버스 정류장에서 내린 후 주비주리 다리 쪽으로 온 후 5분 정도 걷다보면 호텔에 도착할 수 있습니다. 또 저의 경우 저녁에 도착했기 때문에 호텔에 들어가면서 멋진 주비주리 다리에 모습을 볼 수 있었습니다. 또 호텔에서 강변을 따라 15분 정도 걷다보면 빌바오 구겐하임 박물관에 도달할 수 있습니다. 개장시간인 10:00에 맞춰서 갔는데 매우 좋았습니다. 프런트 데스크는 24시간 운영되면 매우 친절했습니다.(영어로 체크인 가능합니다.) 또 방도 매우 깨끗했고 안락한 느낌을 받았습니다. 또 방에서 빌바오 강변을 볼 수 있습니다. 빌바오라는 도시가 작고 조용한 도시입니다. 만약에 빌바오를 다시 방문할 기회가 있다면 이 호텔을 다시 이용하고 싶습니다.

We thoroughly enjoyed our stay here. The staff were very friendly and accommodating (after a slight mixup with our reservation, the problem was quickly resolved to our satisfaction) Our room, which had a lovely view over the river and the local neighbourhood, was perfectly suited to our needs. The hotel is well located on the river within easy walking distance of both the Guggenheim and the old town. Highly recommended.

We thoroughly enjoyed our stay here. The staff were very friendly and accommodating (after a slight mixup with our reservation, the problem was quickly resolved to our satisfaction) Our room, which had a lovely view over the river and the local neighbourhood, was perfectly suited to our needs. The hotel is well located on the river within easy walking distance of both the Guggenheim and the old town. Highly recommended.

Nice staff, nice hotel, mine has a great view, has a terrace, was nice and big for European standards, nice bar area, and parking in the hotel

EVERYTHING WAS OKNICE VIEWSTAFF VERY ATTENTIVEGOOD LOCATION

Great location - close to the Old Town and The Guggenheim.

Location was excellent old town and the Guggenheim and train station

Great location, between Old Town and the Guggenheim. Comfortable room with very good A/C. One complaint about bathroom: no towel rack,even though the hotel had one of those signs that asked you to place a used towel on the rack if you did not want the towel to be laundered. One other thing: I was told at check-in that breakfast was included, but the bill had breakfast as a separate charge. It did not make a big difference, though,because I think the total per night charge was similar to what I paid on hotels.com. Would stay here again.

Excellent location on river between old town and Guggenheim. Quiet room with good air conditioning. Good to have a bath when you have been walking all day!

Well placed for the old town, Guggenheim and restaurants. Quiet with comfortable beds.

Well placed for the old town, Guggenheim and restaurants. Quiet with comfortable beds.

Very good location, central easy walking distances to any part of the city

Basic but clean property which is a small walk from the old town and Guggenheim. Enjoyed our stay.

Very convenient and quiet location, you can walk to the old or new town and the Guggenheim museum easily. The rooms are the standard European size; our room on the 7th floor had a large patio. Breakfast is good.

In a great location. Next to the Town Hall and without walking distance of the Old Town and the Guggenheim.We had a modern room with a lovely up to date bathroom.The breakfast was substantial with fresh orange juice, something we did not get in a 4* hotel in Valencia.The staff were all helpful and we have nothing negative to say about our stay.In fact we regret not finding this hotel sooner as we stayed in a 2* hotel in the old town for 2 nights at the beginning of our weeks holiday before transferring to San Sebastian and then returning to Bilbao and it was not as good.

In a great location. Next to the Town Hall and without walking distance of the Old Town and the Guggenheim. We had a modern room with a lovely up to date bathroom. The breakfast was substantial with fresh orange juice, something we did not get in a 4* hotel in Valencia. The staff were all helpful and we have nothing negative to say about our stay. In fact we regret not finding this hotel sooner as we stayed in a 2* hotel in the old town for 2 nights at the beginning of our weeks holiday before transferring to San Sebastian and then returning to Bilbao and it was not as good.

Excellent location, great view, really helpful and friendly staff

Fantastic stay in a excellent hotel. Its rated 2 star, should be 5 star. The sevice and friendlieness was amazing and the hotel room was clean, spacious and quiet. The location is great for the old town and the guggenhiem. I would 100% stay here again.

My son stayed one night and is very satisfied. The staff were friendly and professional. He requested that they request a taxi for a ride to the airport, which they did promptly and efficiently. They were ready and willing to help at all times he needed help. The room was as described and expected in terms of area, comfort and cleanliness. Thank you and keep up the good work!

My son stayed one night and is very satisfied. The staff were friendly and professional. He requested that they request a taxi for a ride to the airport, which they did promptly and efficiently. They were ready and willing to help at all times he needed help. The room was as described and expected in terms of area, comfort and cleanliness. Thank you and keep up the good work!

Clean, modern, excellent value and a central location near the old town and the river.

Excellent location, very good stay. Thank you for the nice reception and help. Will recommend to friends for sure.

Excellent location, very good stay. Thank you for the nice reception and help. Will recommend to friends for sure.

Everything is ok. I dont have to say any bad thing about Hotel Plaza

I loved everything, we had an amazing time and the receptionists were incredible and super helpful. We would love to go back!!!

It is clean, light and airey. The receptionist on duty today is lovely and helpful with bright cheery attitude. When I checked in on 27th the 2 receptionist on that day were not so helpful or forthcoming with unformation. However iverall quite pleased.

Extremely clean, modern hotel in a fantastic location for exploring Bilbao. 10 min walk along the Riverside to the Guggenheim & also easy walk to the old town but also has some lovely pintxo bars nearby. I would definitely stay here again.

Muy bien todo, centrico, comodo, limpio, silencioso, personal muy amable

Good location, clean with comfortable bed. Very quiet if not facing the street. Breakfast could be a bit better.