Very friendly staff, spotless room, luxurious bed, tasty breakfast, great facilities. Just a shame that the very basic TV could barely hold a signal and became unwatchable, and the WiFi wasn't working (after logging in, there was no internet available).

The room was very clean, good size bathroom with underfloor heating, bed and pillows were very comfortable. For me the duvet could have been thicker as I turn the heating off overnight but that’s personal preference. Overall a really good stay and will come back soon.

Two night stay good location, close to train station. Easy walk into town to visit the cathedral.

Lovely position by the river

Close to the city centre and the river

The property is a self check in property. Unfortunately, we did not realise that details of check-in were sent via email the day before which went straight into my junk box. We arrived around 2 hours early in the hope we could drop our bags off especially because it was the day of our daughter's wedding and were rudely told via the ring bell that all check-in details are on the email. There is no O2 coverage in most of Ely so I could not access these details. When I asked about parking, I was told this was also on the email. For over £175, this is not service I would expect. Check-in is too late and inflexible and check-out is 10am. We had to carry our cases through Ely town late at night. Just what you need after a long day. On top of that, what you would expect is a nice quiet night is instead geese honking in the night, trains going by and bottles being emptied out by the neighbouring restaurant in the early hours. Definitely not worth the money.

A very enjoyable stay in Ely. thank you.

All worked well