Very nice people and clean rooms

They denied me my room. I booked it for two nights and I did not check in on the 1st night I booked the room because I paid for it in advance and didn't consider that a concern. Apparently if you don't check in on the day you pay for the room for whatever then you don't get the room! I came in late after a 14-hour day of work and was told by a middle-aged woman with way too much makeup who shouldn't have been wearing the clothes she was wearing that I wasn't in the computer not her problem talk to the people on the app and then she closed the window on me. All of this was said in a scornful mocking contemptuous voice with malicious glee! So if nothing else to do I went to my truck which was parked in front of the window where she could see it and as I searched the app and try to find a solution to my dilemma the whole time she gave me the evil eye from the other side of the window,frowning at me, as if I had somehow done something wrong! I wasn't able to get my money back that I had to sleep in my truck at the ampm parking lot.. that's the palms inn and suites experience! Also I should include the fact that somebody else came in and had a problem and when they raise their voice she called the police on them in the sheriff's arrested them. This happened right in front of me with no doubt as to how it went down. Like I said worst place ever!!

There were very nice understanding and clean

Super rude front desk employee.

Not the place that I can say is a bang for your buck. It’s was super cheap but for a reason. You get what you pay for. Front desk ladies were quick to check in but not the friendliest people. It was 2 pm and they kicked me out of the lobby for me to be sent to the night window to complete my check in. The room was just “cleaned” and smelled like an ashtray and dirty to the point where I would not want to be in the room barefooted

Jacuzzi wasn’t working and dirty. Our non smoking room had tape over fire alarm and an ash tray and smelled like cigarettes. The bed was comfortable. No bugs. The stay was decent.

I was relaxing in the room when a man slid open the room window, pulled back the curtain, and tried to enter the room!!! I jumped up and confonted the man who quickly left. I called the front desk from my cell, since the room phone was not working. The clerk at the front desk told me not to worry, that, "once they know the room is occupied, they won't come back". It made me realize that this was a common occurrence here!!! He asked me to come downstairs and get a couple of window screw on locks. Several times people tried to knock or open my locked room door, and I did not feel safe or relaxed throughout the night!!! There were people drinking and smoking outside the rooms, and the vibe was super sketchy. The premises offers no microwave to warm up food, and the clerk pointed me to the Shell gas station next door, to try and warm up my leftovers. I would not stay here again!!!

It was really good