We requested but did not get two access cards. The room was freezingly cold, when requested for two blankets, we got only one! There's no complimentary coffee, tea or suger. They charged an extra $10 per night, when I'm supposed to have paid in full! I'll never return to KL Service Apt, even if they paid me!

The room view was fantastic and please rectify your TV channel cos in the room cannaot watch

Central location. Accessible to food and shopping.

Property condition was not ideal. It was old with small insects under the rotten wood.

Security is good as no one can come from shoppibg mall or carpark. Quite run down.

Nice location. The con is the room structure old and some of the floor tile can feel like come out.

Nice location.The con is the room structure old and some of the floor tile can feel like come out.

Able to give us complimentary toiletries like more shampoo, body wash and bed room slippers will be an area of improvement.

Nice apartment. Spacious. Awesome views. Pool towels would have been nice.

Nice apartment. Spacious. Awesome views. Pool towels would have been nice.

the room is just a room with partition, which makes it smaller. the single bed was horrible, bath tub was dirty, lighting was bad.

the room is just a room with partition, which makes it smaller. the single bed was horrible, bath tub was dirty, lighting was bad.

Good Location and Service. Will come again. Person in charge also considered. We have reserve 2 rooms and they try to put us at the same floor.

The internet was spotty and frustrating at times, otherwise, I liked the hotel quite a bit.It was walking distance to the MRT and a number of coffee shops and restaurants (if youre not familiar with the weather in Malaysia, just know you WILL sweat, so minimizing your walking is a blessing-STEEEAMY : ) ).This hotel is suitable for any of your typical travelling needs and KL was super cool. The Batu caves were the most beautiful attraction Ive seen in any of my travels-a must see!

The internet was spotty and frustrating at times, otherwise, I liked the hotel quite a bit. It was walking distance to the MRT and a number of coffee shops and restaurants (if you're not familiar with the weather in Malaysia, just know you WILL sweat, so minimizing your walking is a blessing-STEEEAMY : ) ). This hotel is suitable for any of your typical travelling needs and KL was super cool. The Batu caves were the most beautiful attraction I've seen in any of my travels-a must see!

bolehlah.hotel mewah byk mat arab dan miss china...snng teruss agent shj..rahman -0162979329 lg ok info

Location is great. Apartment is old. The layout is weird. There’s a wardrobe right in front of the bed, but there is no space to open the door. You need to walk sideways to pass thru. Weird sewage smell in toilet. Luckily the smell doesn’t linger into bedroom

room cleanliness needed - especially in bathroom.

The apartment was in good condition and central to all the facilities for travel. For the first day I was given a temporary room, that was sorted by the second day, other than that the support and service was excellent. I myself would certainly use the Time Square apartments again. I would give 4.5-5 star.

It was cheap and the property is a bit dated and is very much an apartment not a hotel with extensive service but comfortable enough at the price. Unexpected key deposit requirement (in cash) was also a bit of a nasty surprise as well. Good location though and very central to shopping.

the service apartment booking is run by agent, and the agent management is not professional. the room is messy and unclean during checking.the room is quite old, the towers are yellowish...but the city view from the hotel is great.

the service apartment booking is run by agent, and the agent management is not professional. the room is messy and unclean during checking. the room is quite old, the towers are yellowish... but the city view from the hotel is great.

Room check in need to make local calls, not recommended for no phone card traveller. Room is old and poor condition. Two thin bathing towels are provided, with 2 tooth brushes, 2 small shampoo bottles and 2 tiny soaps. No hand/ hair/ face towel, and no bathing mat for the floor which makes to toilet really wet after shower, Bathtub is old (rusting)Water needs very long time to heat up which was not mentioned with any note, have to shower with cold water at the beginning. Toilet has bunch of insect on the ceiling. I have video for that living thing recorded. Highly doubt the floor has cleaned as we saw rubbish still on the floor. Blanket case is full with wrinkles and body hair on bed!Totally horrible stay.

Room check in need to make local calls, not recommended for no phone card traveller. Room is old and poor condition. Two thin bathing towels are provided, with 2 tooth brushes, 2 small shampoo bottles and 2 tiny soaps. No hand/ hair/ face towel, and no bathing mat for the floor which makes to toilet really wet after shower, Bathtub is old (rusting) Water needs very long time to heat up which was not mentioned with any note, have to shower with cold water at the beginning. Toilet has bunch of insect on the ceiling. I have video for that living thing recorded. Highly doubt the floor has cleaned as we saw rubbish still on the floor. Blanket case is full with wrinkles and body hair on bed! Totally horrible stay.

The owner of the property was extremely unprofessional and rude, he also made us feel extremely unsafe. We waited for 30 mins in the lobby waiting for him to decide to take us to our room. The room was dirty, smelly and had ripped and shaking carpets and lampshades. We immediately asked for our deposit back and left. 0/10 wouldn’t recommend. The owner also said he mitigated the situation with us but he did not. He was a aggressive and yelled at us. We did not feel safe to even tell him we were leaving.

Great But the bath tub was leaking from the side thus the bathroom is always wet conditions

Good place to stay for business as the amenities are wonderful.

Good place to stay for business as the amenities are wonderful.

Nice swimming pool & a great shopping mall attached with a really fun indoor playground for my kids. We have had a pleasant time in our spacious 1 room.

Overall very nice and pleasant to stay. Spacious and complete.

A really bad experience;first time using Expedia to book this service apartment, never expect the beginning of my nightmare together with my friends. Upon arrival we find difficult of contacting the person for check in, Once we got the room,the aircon for both the master and another bed room does not work and what kind of excuse the person in charge said is due to weather must wait for half an hours so it will be cold but in the end it turn out to be the aircon issue. The blanket is like long time never wash got germs and the other room my friends stayed stink; water overflow from the urine sides and they try to do it but in the end still never solved it. Lastly upon check out was told earlier to give 10 mins for the person in charge but to no avail he did not answer my call and was furious that we are rushing to catch a flight. Furthermore he dare to tell me his mobile phone left it with someone else,what a reason. I would advise those who want to stay in this service apartment, seriously think twice , coz I heard guest complaining here and there. Never would I want to try Expedia on service apartment. A really good lesson for me & friends to take note

Hotel was very convenience because of location. However, I had a hard time for communicating with the staffs. Also, the air conditional made loud noise when turned on.