The staff was very professional and friendly. There was a noise of construction in my room and they changed it right away with another one. I would only complain about the people who smock cigarette in non smocking rooms but this is not the fault of the hotel

I arrived very late due to flight disruptions. The hotel were understanding and held my reservation.

The hotel itself was great - conveniently located on the main street, modern, and very clean. The rooms were great - amazing shower that felt so refreshing after our journey. The breakfast was incredible - lots of freshly prepared items, fruits, jams, breads etc. Our only complaint was that the front desk staff was INCREDIBLY unhelpful. When asked how we much the taxi charges to go to the ruins (literally the #1 reason people visit Ephesus), he said "I dont know, I'm not a taxi driver". We tried asking for a range, but he only ventured one ridiculously low range (that even we as first time travelers knew was bs). This ended up requiring us to go to the street and try asking locals in broken Turkish for how to go to ruins, wasting an hour.

The Staff were very friendly and helpful. The property is very clean and we had a great nights sleep they offered a great selection for Breakfast the only negative they do not offer evening meals. However we will stay here again

great hotel, great breakfast.

Have a wonderful stay at this hotel. Did enjoy the King style breakfast. Having a large variety and delicious food. Rooms are big and service great with free valet parking. Location of this hotel is near to airport and shopping areas. Shall definitely stay and recommend this hotel when visit Izmir again.

Spotless rooms and helpful staff.

Nice hotel

Excellent hotel. Very clean and luxurious.

Very kind and helpful staff, inside and outside of the property is clean, very close to the 'Gaziemir' Izban train station.

All good

All good 😀

Very far from the city centre , I asked for a good air-conditioner room , they ignored my request, very weak air-condition , when i asked to check it they told me open the window , they tried to make my husband pay extra charges , as they said your booking is for one person only although it was not , every night they stop us to check how many person in the room and what is the room number .

Very far from the city centre , I asked for a good air-conditioner room , they ignored my request, very weak air-condition , when i asked to check it they told me open the window , they tried to make my husband pay extra charges , as they said your booking is for one person only although it was not , every night they stop us to check how many person in the room and what is the room number .

Room was a little warm and the cooling system wasn't working.

Room was a little warm and the cooling system wasn't working.

Awesome

When visiting Izmir I always stay at this hotel. It is clean, staff are extremely helpful and they provide an excellent breakfast. Close to amenities and Adnan Menderes Airport. There is a (metro) Izban a few yards away. I would recommend this hotel.

Comfortable and enjoyable

Comfortable and enjoyable

Very nice and homely Lovely staff mostly SERTAN ( the front desk guy ). he was very friendly , kind and very helpful

Was super..gerne nochmal.

It’s OK if you need to stay in the Gaziemir area near the airport. It’s an average four star hotel (more like a three star hotel in other countries). Room was small and WiFi was slow. Breakfast was adequate. Good staff. Parking was challenging.

Rooms were grand and clean, good location, breakfast was great, staff were bending backwards to please customers

Rooms were grand and clean, good location, breakfast was great, staff were bending backwards to please customers

Excellent hygienic breakfast during covid. Staff was friendly, helpful and spoke English. Fitness gym was well stocked with equipment. Restaurant next door lots of tables on street was tasty and cheap.

the hotel was very clean, they follow rules for COVID 19, breakfast was not bad.

Located close to the airport, parking available, clean and neat.Check-in was not very smooth especially considering it was an online booking.

Located close to the airport, parking available, clean and neat. Check-in was not very smooth especially considering it was an online booking.

we loved everything about the property but may we suggest you put a sign with your hotel name in the back alley. It would have saved us alot of time. Your room was excellent as was your breakfast. Thanks Linda

Great for airport travelers. Bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb

Greatl location excellent restaurants next door Good size rooms and large bathrooms As