Crear hotelGreat service

Crear hotel Great service

I have never felt more cheated by a hotel in my entire life. This was a disaster almost across the board. The only saving grace was the breakfast. The room was downright terrible! 90% of the room was taken up by the bed, not leaving a single place to put our luggage. The room had literally no place to hang a towel or anything really. That wasn’t even the worst part. The worst part was the ventilation, or lack there of. How do you design a room without proper ventilation? Taking a shower meant creating a wet sauna out the tiny room. The only “air duct” was a small window in the bathroom and a window in the bedroom. That was clearly not enough as the whole room was constantly humid with water condensation forming on the every wall and piece of ceiling. Disgusting! I could go on with the shitty service as well, but why bother? Save yourself the frustration and stay somewhere else. Not worth the money at all. I don’t really understand how it has the reviews it has.

Great little boutique style hotel. There are only a small amount of rooms but they are well maintained and appointed and very reasonably priced for what is provided! The hotel is situated in a nice quiet area near to a park with a few bars and restaurants within walking distance and most tourist sights also easily accessible. Staff are very helpful and attentive and any issues or requests were always dealt with very promptly and professionally and with a smile on the face. Breakfast menu is limited but of very good quality and cooked fresh to order each morning. I am vegan so that offered the chef a different challenge. In response a special menu was prepared with several options...all of which I tried during my stay and all were of high quality. On my first night stay as well a complimentary meal was given in the room. This was also very good and very unexpected and a very nice touch! I would recommend this as a great base to explore Lima and I would stay here again when visiting again.

Great little boutique style hotel. There are only a small amount of rooms but they are well maintained and appointed and very reasonably priced for what is provided!The hotel is situated in a nice quiet area near to a park with a few bars and restaurants within walking distance and most tourist sights also easily accessible.Staff are very helpful and attentive and any issues or requests were always dealt with very promptly and professionally and with a smile on the face.Breakfast menu is limited but of very good quality and cooked fresh to order each morning. I am vegan so that offered the chef a different challenge. In response a special menu was prepared with several options...all of which I tried during my stay and all were of high quality. On my first night stay as well a complimentary meal was given in the room. This was also very good and very unexpected and a very nice touch!I would recommend this as a great base to explore Lima and I would stay here again when visiting again.

Nice small hotel in a nice neighborhood in San Isidro within walking distance to Olivar Park, restaurants and shopping

Cute small hotel in San Isidro. Staff only Spanish speaking but are absolutely wonderful and do try to figure out what we attempted to speak on our limited Spanish and Spanglish. Excellent breakfast every morning. Rooms are small but sufficient for short stays.

Cute small hotel in San Isidro. Staff only Spanish speaking but are absolutely wonderful and do try to figure out what we attempted to speak on our limited Spanish and Spanglish. Excellent breakfast every morning. Rooms are small but sufficient for short stays.

New and fresh hotel, we stayed in a suite that was spacious. The cleaning staff were amazing!

The last leg of a longer trip. Wonderful location, hotel, and options. Staff was very accommodating and helpful. The hotel was very clean, comfortable, and stylish. I appreciate the hotel staffs efforts in facilitating the coordination of airport transfers, direction, and general demeanor. Helpful to a fault.

Good stay with a great breakfast. They were helpful in making sure our cab was ready the next morning to catch our flight.

Excellent friendly staff. Great location. Lighting in room could be improved and safe should be bolted down. Very nice breakfast. Surprise balloon and treat for birthday.

Excellent friendly staff. Great location. Lighting in room could be improved and safe should be bolted down. Very nice breakfast. Surprise balloon and treat for birthday.

I liked the design and location of this hotel. Breakfast was very good and the night check in service people were very helpful and accommodating.

I liked the design and location of this hotel. Breakfast was very good and the night check in service people were very helpful and accommodating.

I had the most wonderful stay at this beautiful hotel. It is brand new and so nice. Great location, right near the park, and everything you could need. It was quiet, comfortable, good food, great staff. Only concern is a small room - but I didnt mind because it was so beautiful and cozy. Cannot recommend this hotel enough!

I had the most wonderful stay at this beautiful hotel. It is brand new and so nice. Great location, right near the park, and everything you could need. It was quiet, comfortable, good food, great staff. Only concern is a small room - but I didn't mind because it was so beautiful and cozy. Cannot recommend this hotel enough!

the service and the staff and the breakfast and around

The hotel seems to be relatively new. My room was small, but comfortable and clean. The location is also very good and with several restaurants around. The best, however, is the staff service. Staff were very attentive and friendly. I forgot a couple items at the room and they were prompt to retrieve the items and accommodating. THANK YOU!

The hotel itself is lovely. Quality coffee and tea when you walk in, very friendly staff, and a well-appointed small lobby and breakfast area. The rooms are small, but decorated and designed in a beautiful, modern way. They leave a fruit of some sort to greet you at night, which was a wonderful touch. More important is the spectacular customer service of this hotel. Their staff is so pleasant and helped me at every turn. I had trouble making a cup of tea for myself because would jump over and help me - carrying it to my room several times. I also had an extreme flight delay and they were SO kind about letting me have a comfortable place to stay while I waited it out. I’ve never been permitted such a late “check out” and I was really blown away. This kind gesture made all the difference for me after a very long trip. The breakfast was quite good and the surrounding area wonderful. We got very low-cost Uber’s to miraflores and barranco when we wanted to explore a bit. I am very impressed with this hotel and would recommend to anyone.

The hotel itself is lovely. Quality coffee and tea when you walk in, very friendly staff, and a well-appointed small lobby and breakfast area. The rooms are small, but decorated and designed in a beautiful, modern way. They leave a fruit of some sort to greet you at night, which was a wonderful touch. More important is the spectacular customer service of this hotel. Their staff is so pleasant and helped me at every turn. I had trouble making a cup of tea for myself because would jump over and help me - carrying it to my room several times. I also had an extreme flight delay and they were SO kind about letting me have a comfortable place to stay while I waited it out. I’ve never been permitted such a late “check out” and I was really blown away. This kind gesture made all the difference for me after a very long trip. The breakfast was quite good and the surrounding area wonderful. We got very low-cost Uber’s to miraflores and barranco when we wanted to explore a bit. I am very impressed with this hotel and would recommend to anyone.

Neo hotel boutique made our stay in Lima truly amazing. To say the staff went above and beyond is an understatement. Not to mention, the room and hotel itself is stunning, pristine, and they have everything you could need. The breakfast that was included was personalized and delicious. The location is perfect, in a manageable and pretty part of Lima away from the hectic hustle and bustle of the other areas. There are amazing restaurants and shops very close. It is worth every penny to stay here, you will not regret it. We will be back and look forward to staying there again.

Neo went above and beyond while we were there and our only regret is that our stay wasnt longer! The rooms were beautiful, comfortable and extremely clean and the staff were incredibly accommodating. The food was great, and we loved the cocktails on the rooftop patio (and loved that we were brought blankets and a heater)! Overall an excellent experience I would recommend to anyone travelling in Lima.

Neo went above and beyond while we were there and our only regret is that our stay wasn't longer! The rooms were beautiful, comfortable and extremely clean and the staff were incredibly accommodating. The food was great, and we loved the cocktails on the rooftop patio (and loved that we were brought blankets and a heater)! Overall an excellent experience I would recommend to anyone travelling in Lima.

Great hotel! Would definitely stay again, beautiful design, great staff, super confortable room, great quiet location, 100% recomendad A+++