I'm a truck driver delivering slot machines up there. Was lucky the weather cooperated and wasn't snowing or else it would have been treacherous to get up there. On top of a mountain But comfortable. The only thing that I didn't like was that there was no place to eat, no breakfast, and you had to walk down the mountain to the Golden Nugget sister property to have food at the restaurant which in the winter time, in the cold, wasn't a good option for me. Also the bed was extremely non-supportive. So if you like a very soft bed this place is for you. The staff was nice, kind And they do have a indoor pool that I didn't use but if I would have stayed there longer I would have. The most affordable hotel on the mountain is here so if you have to stay somewhere up there, this is the place.

It was an amazing stay. Very comfortable and warm. Very quiet and relaxing.

We last minute needed a place to stay in Cripple Creek and this place looked nice and affordable. We were able to book and check in easy, however, the hotel and room were quite dirty. There was also a bandaid stuck on the inside of our door (?) We spent most of our time at a casino but the beds were comfortable and worked fine for the one night. Room service knocked on our door at 8:30am? Not sure why but that was kind of weird. Overall, not a super nice hotel but for one night and cheap, it wasn’t awful.

So the front desk staff was very friendly and the pool was perfect but with that being said.... We did not receive a room key (guess the system had an issue prior to our arrival) didnt receive one our entire stay and had to have staff let us in our room. They had no extra creamer or sugar only coffee pouches, there was no lid for our ice bucket, I asked if they had a spoon so that I could eat my yogurt that I brought and was told no they didn't...Didn't have anything for breakfast and didn't have any complimentry coffee made till close to 9. So yeah for the price and all the pros and cons that I experienced during my stay I wasn't very impressed and to be honest would have paid the extra to go to a different motel / hotel.

Our stay was ok. The cleanliness was less the subpar. Everyone in my family has blond hair and we found black hair on the shower walls and facial hair in the handle of the sink. The bedding was thin and my girls were cold most of the night. The hot tub was out of order and so was the steam room.

Had a pool that said it was open til 10 pm. We wanted to swim at 9:30 pm but pool was not open.

My granddaughters and I were very disappointed that the hot tub was broken/closed and the indoor pool was too cold to be at all comfortable. The bathtub had several long black hairs in it and was not clean enough to use.

When I first arrived I had a reservation. I didn’t arrive till around 5:30pm. The front desk lady had no customer service told me they didn’t have any rooms ready. I said umm check outs are 11 check ins are 4 and no rooms ready and she just said no like I was bothering her. So I asked how long before one would be ready and she said oh about an hour and a half to two hours I said you’re kidding right no she says again and that’s it. Very rude didn’t seem to care at all that I didn’t have a room ready nor did a few other people so I went down to the golden nugget, which is what two blocks and I asked that lady if they had any rooms and I told her my situation she’s like what’s your last name so I told her she looked me up on the screen and said oh your room is ready I said the girl just told me there was no rooms and the golden nugget lady said it was. Sorry, get back to back up the hill again tell the front desk lady that I went down to the Golden Nugget and they said my room is ready then she finally asked what is my last name because she didn’t the first time, so she was like yeah a couple rooms just opened not very happy with that girl whatsoever and a few others did not like her as well. Definitely would be a better place without her at the desk. Everything else was great!!! And all the other workers i encountered especially the cleaning guy. He was the best I had to go to the gas station down the street to get more cash so I could run back up there to give him a tip