Will stay again

Property was great

Pros: Good location, close to everything Pleasant check in lady. Cons: Room has no window Sheets poor quality but seemed clean Beds are very small and not super comfy. Bathroom and other areas of the rooms not cleaned thoroughly but in fair condition.

Hotel is clean and very affordable prices. It’s in the heart of La zona Colonial so what else could you ask for!!

renovations was ongoing it was loud

Excellent location

J

I am an early retired ex pat who lives out of my suitcase and travels everywhere. In all my travels I have only encountered 2 hotels that do not allow you to access your room before check in time, and this is one of them The housekeepers apparently turn over every room in the hotel at exactly 3PM. That's when they will let you in. I have stayed here before. My last stay was over 100 days ago. They were doing renovations which is NOT POSTED on Hotels.com. However when I got there they gave me a room upgrade. RENOVATIONS are still going on. I was not offered an upgrade and the power tools ran from early morning to evening, even on Saturday. I feel my room was rushed to open. My TV was not connected, there was no remote and the safe was not installed. However the staff was excellent on correcting these issues as soon as they could. This place is guest friendly. It's in a good location. It is very clean. The AC works great. Mini fridge in the room.The channels on the TV could not be better and the free breakfast is fantastic. Now the negatives. Renovations, no elevator, no early check in, extremely small bathroom and shower. Very thin walls. I heard my neighbors constantly. If you book this place take the room upgrade. For the money it is well worth it. The toilet is so close to the sink you have to kinda sit sideways. I'm not sure if I'll stay aain. I won't book the regular room and I hated being denied early check in.

Nice hotel

I had a very nice stay at Cataleya Hotel. This was my third time staying in the hotel. The reception staff were all very nice and eager to help with anything that I asked for. My studio room was very nice and clean. The hot breakfast in the morning was very good and tasty. I recommend this hotel to anyone who wants to enjoy a nice and quiet hotel in the colonial zone in DR. Shout out to Gloria and all the nice staff at the reception area.

No services what so ever… The building appears to be under renovation and our room smelled as fresh cement (but there are holes in the wall). The bedroom door did not even have a knob… The room was supposed to have a queen size bed but we got a double. Very uncomfortable for two people. The next day we were moved to a room with a queen bed after I complained to Hotels.com The room was two flights up and there is no elevator (in case people have mobility issues this is important). The stairs are not the normal type and are easy to trip. Very noisy, not sure if we were hearing the next door neighbor’s room or house but could hear the whole conversation and hear noise of setting up the dinner table (plate and utensil noise!!). Would not stay again or recommend.

Nice place in the colonial city of Santo Domingo, excellent small hotel, good free breakfast in a close restaurant. Thanks Gloria, the manager and all the staff

It is in a great location and it is safe

It was a great place to stay, the staff were professional and friendly. The hotel is close to restaurants and the best part is it has free breakfast which you save $10 to $20 a day!!!!!

Great location

It fits

I liked this property despite that they were doing some remodeling in the front. I’ve reserved a queen bed but was given a double bed not a big deal but the bed was hard not uncomfortable at all. It has a nice cozy kitchen which I really liked.

TV didn’t work, Toilet broken, shower broken, hot water didn’t work properly, bed Lamp didn’t work.. Other then that the Room was nice & spacious, clean with a nice kitchenette. But would definitely Look recommend to Look elsewhere

Cataleya is very affordable, the location is great and the staff are super friendly and welcoming. I wish I could go back. I miss my room

This is a nice hotel for the price they accommodate me and my 2 kid we stayed there for 18 days they cleaned our room every day but I think only 3 or 4 days they provided us toilet paper i had to buy my own. The kitchenette is a plus because that saved me money everything was at a walking distance there’s a grocery store a few blocks away a colmado at the corner and many dining options at a walking distance. And the internet is not the best there was a storm and we had no internet the last 3 days we stayed.

Did not have WiFi and wasn’t offered an upgrade.

Great location! Youre within walking distance to shopping, bars, restaurants, and historical buildings.

This is my second time here and will continue to stay here when I come visit again , hotel is clean the breakfast choices are good and delicious and the kitchenette is a plus for me m, all the staff is nice and very polite

The staff it is very helpfull,kind friendly.

The rooms were so beautifullll, great area, great views and amazing overnight staff! From a fellow Dominican Women, I would recommend it to everyone!!

Great staff, very clean, close to many things to do.

Very walkable area, close to everything in la zona colonial. Staff was friendly and the hotel was updated and clean. Staff present 24/7.

It was safe and convenient. Close to lots of restaurants. It is located in the center of the city. The staff was good and it was quiet. I highly recommend it

I have stayed in the colonial zone many times. All the hotels I have stayed in there were very nice. This is no exception. However the price of this place can not be beat. Mini fridge in the room, comfortable bed and great AC. It's in a great location. You do not need a car. Don't hesitate to stay here.

Ordinarily, i would probably give a 4 star rating in every area as i enjoyed my stay here..this place is great value for the price and the staff are nice. The only issue I had (which riuned everything) was with one of the Taxis that is attached to this hotel - Alex. I have spent almost 3 weeks in RD across 2 visits. No where else in RD have I felt so extorted or bombarded unsolicited requests from someone connected to the hotel. In the time this guy guy drove me around he spilled out several stories and schemes trying to extort more money from me. He lacks simple etiquette like giving customers privacy after taking them to their choice destination and minding his business. He even got super aggressive because I asked for my change. This is after buying him a meal and two drinks at a restaurant. This kind of staff/partner have no place in the hospitality business. Airport taxis don't extort tourists. I see no reason why the ones attached to a hotel should. As long as Alex is attached as a Taxi driver to Cataleya hotel, I won't be staying here on subsequent visits. And I would warn everyone to cautious.

Very disappointed, noisy, low class.

This is my second time