Excellent location just up from the Springdale Shuttle to get to Zion National Park. We were able to walk to dinner. Room was spacious and clean, and had all the amenities. Only spent one night, but would definitely go back. Only complaint is the ice machine is in the laundry room, which is only open 8:30am to 9pm. So we couldn’t get more ice in the morning before we left for the park.

Great location with easy access and convenient to everything. Water pressure could have been better but that's really it.

I reported the microwave made a terrible noise when I tried to run it and it was never fixed

The hotel is convenient to Zion and shopping. Check in was fast. Room was clean and comfortable. Was surprised there was no pool, because the Hotels.com site said there was. The hotel indicated they have breakfast, but it’s a BAG! There is no seating, the desk clerk hands you a bag with a yogurt, a commercial muffin and bagel, and an apple. Insulting excuse for a meal!!! AND not available until 7:30 am! Room had comfortable beds but no wash cloths or tub mat, was a bit run down, and only one bar of soap. No dispensers. Definitely does not deserve the 8.8 rating!

Clean and modern room. Comfortable bed. Plenty of parking even one for electric car. Breakfast was below average. It was in a brown bag with one red apple, one muffin, one yogurt and a small bagel with one cream cheese. However no toaster to heat up the refrigerated cold bagel.

Beautiful looking lodge and location is great. Air conditioning was difficult to dial in as it would blow ice cold air or not at all. Interior was nice but looked rushed to finish. Regular plug in (no gfi) right by sink

Large bedroom. Very noisy air conditioning unit. No towel or paper towels for kitchen. Bathroom had a hole in the wall, poorly painted. Bed was comfortable. Breakfast was disappointing. Wouldn’t allow you to check in until 4pm, even though room was ready.

Room was large and comfortable. 4-5 maintenance issues. Room could be maintained better.

Nice people, quiet and relaxing

The property is nice, lobby nice, rooms are becoming dated. As noted by other, the webide advertises continental breakfast but what you get is a bagged breakfast. Posted wi-fi password was not accurate, no tissues, a dirty towel was found in the closet. It is your basic room (clean however) but false advertising with the breakfast. Attendents (which I believe are the owners) were nothing to right home about. Polite enough but didn't share a whole lot about the area. Was great for us as it was across the street from the Zion Guru which is the e-bike rental place we used.

This is not a 3 star hotel.

Clean convenient and close to the park entrance. Many shops and restaurants within walking distance.

Property is dated but clean air conditioner, very loud and light shining in windows even with shades no Kleenex a few of the little things would go along way

The best part is the view from the room, facing the canyon. Location is great, you can literally walk to the Zion visitor center. There are lots of restaurants and shops within walking distance. However, my room was not cleaned at all during a 4 night stay, even when I hung the please clean the room sign. Breakfast is served in lunch bags, not in a buffet, which is fine because you can take it to the room, but just know what to expect.

The property was nice, good experience checking in, our room was a bit small but great for what we wanted(comfy beds and great shower), preparing for The Narrows hike. Outfitter across street for all things “Narrows”. Very clean and we will stay next trip.

The staff was really helpful and the room super clean

Very close to Zion National Park. What I did not like is the way they gave you breakfast bags

Very nice stay, shuttle great.

Nice location

Second stay at this nice hotel. Convenient location, very near to Zion NP. Rooms are quite small but clean. I appreciated the floors without carpets. I would prefer the actual breakfast (like it was before) instead of a bagged breakfast. There is not many chairs and tables to eat the breakfast so it is not very enjoyable. On the other hand the breakfast bag was easy to take to hike.

Great welcome. Excellent location

Great place and very comfortable and clean

Great stay!

Loved my stay, felt safe and the location is close enough to dining options and enough distance from the busy area.

Dated place which could use some freshening up… but for our needs, it was perfect. Spend the day hiking. Grab a bite… then crash. Perfect location. Beautiful views on the shared balcony.

Seemed to be newly renovated. One of the first rooms we were given had a broken front door and the AC wasn’t working. The front desk staff was great and gave us a different room while the first was repaired.

Great staff who were very knowledgeable about the area and its history!

The place was quiet and clean.

Great place

Close to the entry gate for Zion. Friendly staff and quiet, clean property.

Great place to stay, comfortable beds and the capability to do laundry for a fee. Staff lady was super helpful and friendly.

Friendly staff, enough parking and very closebt to any room.