It was an absolute nightmare and I realy got upset about the room size, cleanness and staff’s behaviour!! Bed sheet was smaller than the actual mattress even though it’s been said that the bed is king size but it was a worn out and shabby, flat pillows and filthy room throughout. It is really disappointing to see how those misleading and fake reviews on Hotels.com ruined my night!!!

Stayed for a concert at Wembley

Clean and comfortable. Nice outside seating area and free on site parking. Nearest tube is a 10 min bus ride but Mill Hill Broadway is just 5 mins walk. Breakfast is do it yourself, cereals toast, fruit juice etc.

A lovely place, nice people Bed a bit small but overall very good

This place was spotless, very friendly and helpful in every possible way. Will definitely use again and recommend.......

Not a bad place to stay if you're looking for somewhere as a base to go into the city. We were attending a concert at Wembley Stadium and it was fine. A bit noisy on the main road, though.

First, it was impossible to get into this property when I arrived during checkin hours. The doorbell wasn’t working but there was no sign about that. And no phone number on the listing. After I finally started banging on the door a cleaning person let me in. There was no front desk or obvious staff during the entire stay. My wife even called Expedia to try to reach someone and even THEY couldn’t find a phone number to call! Next, once I got in- no one was around to give information or answer questions. No fridge in the room, just a huge fridge in the kitchen area. I was never sure if food I put in there would be there the next day. Room was very warm, hard to sleep, with no temp control. Traffic noise made it difficult to sleep also. Bathroom light was automatic when you opened the door, which was a problem during the night bec there was no off switch. First morning, there was no breakfast out at all. I rummaged! Next days, breakfast was carb heavy, no protein except some yogurt. No eggs and no one there to ask about it. And it was unclear where to sit and eat- no table, just a counter area. All in all, not a great stay, mostly because of the lack of communication and the lack of staff to address any requests.

Wasn’t find & lean. Helpful staff at check in who brought extra water & a fan (without being asked) to the room as it was very hot that day.