Nice family hotel! Staff goes above and beyond!

The rooms was excellent everything in the rooms and the cleanliness.

Great place

The lobby/breakfast area were frigid. Maybe 60 degrees. The pillows were horrible. Breakfast left a lot to be desired. Staff was great!

The property was clean, convenient, and reasonable orice

It is very convenient to shopping an food, but the room we had was not clean an in disrepair. Refrigerator wobbled- badly. The people above us were very loud we waited then complained but same issue thenext night. The pool was dirty an no towels after us just asking if there were towels

Stay was fine but I couldn’t even get local channels at times to look at news or watch someone basic as the NBA Finals. Wold be good if you could download any streaming service and just tubi or Netflix

Everything was great except for stains around the TV, and the light fixture above the shower was hanging out of the ceiling which was a little scary because of wires showing. Overall good decent place to stay.

We enjoyed our stay; the hotel was nice. The only issue we had was the shower was not clean on top when we wiped over it. The staff was very friendly and checking in was smooth.

N/a

Decently comfortable bed. Nice that it had breakfast. Always hard when you’re gluten free. Easy check in, good location to airport

maid put dirty towels in cart with clean towels, breakfast was horrible

Excellent

We enjoyed our stay for the weekend! It was comfortable, clean, everyone was very nice, breakfast was also really good. Im looking forward to going back!

The fullnsize refrigerator in the room

This is our first stay at a Home2 property and it has what you would expect for a hotel of this style. I booked our reservation through Expedia and when we arrived we were told that the hotel was oversold and they did not have a room available to accommodate my family of five. I’ve never had this happen before but upon further research it sounds like something Expedia does often. The front desk clerk (Monica) was fantastic and did everything in her power to find us another room - which she did! Unfortunately I think it meant that another guest lost their room for the night. Our room was spacious and had basic amenities. The full kitchen was a big plus, though the washroom is very small. I did find the room hadn’t been cleaned very well and things like the remote, light switches, and door handles were visibly dirty (or sticky, ew). There was also a TON of noise overnight from other guests running through the halls and slamming doors for hours on end. After calling the front desk they were very apologetic and assured me they would send someone up (which is sounds like they did). Unfortunately this hotel being conveniently located near the highway means there’s a lot of road noise as well, especially if your room is facing that side. Overall we likely won’t stay here again unless we have no other option. Our usual stop in the area is the Drury across the highway and it is overall better.

My stay was excellent. From the handsome guy that checked us in, to the convenience of location to what we were there for. Very clean hotel would definitely stay again.

We were greeted with a smile and kindness and everything about the hotel was wonderful. The staff there was very kind and pleasant to talk to and deal with us. Thank you so much

We arrived and the representative was sleeping because it took him over 13 minutes to check us in. When he came to the desk, he had to check our room…he knew the TV was not working. Food was left in the refrigerator as well as the bed not being made up. I’ve been in your establishment for yrs and this is theee most horrible experience with no resolution.

I didnt like that i had to change into different rooms cause there was something wrong with the rooms. And the bedding is also dirty

The customer service was excellent. Had an issue fixed same night.

Room was never serviced… nobody ever cared for the room… had to go to the desk to get clean towels…

Great food, room and service. Would stay again and again!

Very clean, pet friendly, and nice staff

The staff here are amazing, so personable and helpful. Definitely will be back in the future!

Took staff 3 nights to come bring clean bedding

I told the staff when I arrived that my sheets had a stain. I waited and no one came to change them. I went down to ask and was told they forgot I was also given sheets that looked like they had been used for years. I had to change them myself and I was not offered any compensation for the inconvenience. I was very disappointed.

Everything was good. Had an issue with the tv and they fixed it to work correctly. The safety latch locked me out of the room and they were able to get me back in. I was able to relax and enjoy my stay.

The property is not well maintained. The carpet is filthy and stained. My room wreaked with dog urine. The staff was understanding of my concerns and helped resolve the issue.

When we got to the hotel the front staff (Fred) greeted us and was great. He asked a few question and got to know us. We seen him everyday we stayed and talked about what we did that day. He was fantastic.

We had a TV issue and they came right away and corrected the problem and to my surprise even adjust the bill. Excellent customer service

Staff was awful. We weren’t able to check in until 2 hours after check in due to not having a room available, I spoke with the GM who staff lied to and stated we requested a specific room, not other room was ever offered. Staff was ridiculing guests at breakfast, would not recommend. Also received a random charge on a card used at booking for not used to pay with at the hotel that was never returned. Its also in a less than desirable area where everything closes at 10 pm