Visited with my wife, stayed there 4 nights. Service, was fantastic. Breakfast was amazing, in house onzen too Location is great. We really enjoyed our day there, look forward to visit next winter,

The hotel has a really good cost/benefit. The rooms were clean, there is a fairly good breakfast and the view was exactly as the website. It is well located, within steps from a wide variety of local restaurants and shops. Happo-One resort lifts 3A and 3B, gondola and ski jumping are about 500m from the hotel.

Kokoro was a great hotel - really friendly staff, clean and comfortable with beautiful views of the Alps. It’s a few hundred meters - mostly flat and easily walkable, even in ski boots / from both the main Gondola and the Nakiyama Chairlift (opposite directions). The room we had was a twin/double - the space was big, but we still had a bit of trouble navigating four large suitcases (our fault for having so much luggage). We also put the beds together to form a massive bed.Breakfast was good and hearty - Australian travelers take note though: don’t expect an Australian hotel style buffet breakfast. It’s more like a European continental buffet, but with sausages instead of cold meats; and amazing Japanese green tea/mango roll cake instead of pastries.

Kokoro was a great hotel - really friendly staff, clean and comfortable with beautiful views of the Alps. It’s a few hundred meters - mostly flat and easily walkable, even in ski boots / from both the main Gondola and the Nakiyama Chairlift (opposite directions). The room we had was a twin/double - the space was big, but we still had a bit of trouble navigating four large suitcases (our fault for having so much luggage). We also put the beds together to form a massive bed. Breakfast was good and hearty - Australian travelers take note though: don’t expect an Australian hotel style buffet breakfast. It’s more like a European continental buffet, but with sausages instead of cold meats; and amazing Japanese green tea/mango roll cake instead of pastries.