I like the staffs. Thay are wonderful and carrying.

The stairs are difficult to climb just overcoming muscle weakness , but they would be a good exercise otherwise

Very terrible customer service. They do not even have a proper system of checking on reservations. I booked couple of days to my arrival, I get there at almost midnight, met a lady who was so rude just to tell me that I did not have a reservation. I showed her my confirmation email but they still insisted that I did not have a reservation. Long story short, she finally gave me a room. I worked with them the next day or 2 of days to resolve that. They mentioned that they were going to move me to another room. These guys never show up when I am there to move me, I told them never to touch my stuff. They moved me without my presence to another room with unfinished bathroom. When you bath, the water spills all over the toilet and on the floor creating a pool of water which I called them to see and change the room. They refused to do that causing me to leave the facility. I have pictures to this. I love the location but the service is simply terrible and will not recommend it to anyone. If you are from overseas, get your own AC and put in the hallway because it is very hot.

Beautiful reception

Beautiful reception

The building was cute

Loved the interior, everything was working perfectly good staff space a bit small but overall a good place to be

Excellent location, close to restaurants,shops etc. Very friendly staff, High speed internet and an awesome rooftop terrace to unwind .

Should not be classed as a hotel. It’s just rooms for hire. Bathroom drains need work both shower and waste drains (stank like death)

Should not be classed as a hotel. It’s just rooms for hire. Bathroom drains need work both shower and waste drains (stank like death)

My experience at this hotel was absolutely disgraceful staff besides ( Nana the receptionist and security ) had no clue on what customer service is, on arrival I check-in late and expected to pay by card but the hotel card reader wasn't working I was told I could pull out money the next day before I even woke up I was awaken by a loud knock demanding payment, staff even hesitate to give us toilet paper before payment, the hotel didn't even have enough bed sheets so one night i had to sleep with a duvet cover as bedding , and the sheets the next day wasn't even clean

My experience at this hotel was absolutely disgraceful staff besides ( Nana the receptionist and security ) had no clue on what customer service is, on arrival I check-in late and expected to pay by card but the hotel card reader wasnt working I was told I could pull out money the next day before I even woke up I was awaken by a loud knock demanding payment, staff even hesitate to give us toilet paper before payment, the hotel didnt even have enough bed sheets so one night i had to sleep with a duvet cover as bedding , and the sheets the next day wasnt even clean

This hotel was exactly what we needed. It was clean and so neat. The staff was truly amazing. I wll return here many times.

This hotel was exactly what we needed. It was clean and so neat. The staff was truly amazing. I wll return here many times.