Friendliness is a feature of the hotel with staff willing to go the extra mile. Cleanliness was also a feature with rooms cleaned 6 days out of 7.

Great place to stay- lovely staff. Newish area, nice walking track to shopping mall. Mall is great. Food in the mall is great. Train station right beside Quest and goes to airports in Brisbane direct. Close as a kick to the stadium. Quest is nice with lots of conveniences.

I liked that it was close to everything we needed for the reasons we were there. Not sure i would bother to stay there again - not value for money. All the staff are all friendly and nice eough, but didn't ask if everything was good. The room condition wasn't as good as the last time we stayed. But it was the smaller one bedroom apartment. The room was stuffy with no window and air flow in the bedroom. We had to have the airconditioner on to sleep in winter (maybe a fan would be a option), it didn't seem safe enough to leave the window open at night while asleep on the Gold Coast. I really wouldn't pick that room to stay in again. The tiles in the kitchen looked a bit grubby (not sure if that is the look of the tile, or just needs a good scrub, but it didn't make me feel overly comfortable walking bear foot on the tiles) and the carpet was looking worn out. The worse was the sheet on the bed was not long enough and it didn't quiet make it to the edge of the bed (about a couple of inches off), so my feet could feel the matress protector and the edge of the sheet. It didn't make for a comfortable sleeping at all. I didn't feel this way about the hotel last time we stayed over a year ago. This time a couldn't wait to go home. I would probably say the condition of the rooms isn't as new and nice as the first visit - looking tired. Overall the property was fine outside the rooms. The area was okay with the Robina Shops fairly close.

I’ve booked 2 bedrooms 2 bathrooms apartment with sofa bed for our family of 5. But at checking in they gave me a smaller room with only 1 bathrooms and sofa bed not made up. After complaint with receptionist, I’ve got a new room that exactly matches what I’ve booked for. The apartment is new, modern and clean. Location is next to stadium so you get a parking building view from balcony. The next morning after checked out they overcharged me for parking spaces. We had 2 cars but got charged for 3. After a few emails I’ve got a refund back. Overall not so sure I will go back.

Nice, clean room. Clean sheets. Friendly, helpful staff. Great place to stay.

Walking distance to major shopping centre. Flexibility of self-cooking or external delivery service

Had everything we needed. Didnt get to use facilities as we were busy. Very clean and tidy. Shout out to staff who were very friendly and professional

Really enjoyed our stay. Room was clean and very well organised with dishwasher, washing machine and dryer (detergent and laundry powder provided). Coffee and cake station just outside every morning so we could grab a bite to eat. Three small restaurants nearby so we went there for dinner. Right next to Robina train station.

This is one of the best dog friendly hotel/appartments we have stayed in. The front reception was so nice and welcoming, the room was clean and spacious, the little backyard was heaven for our dog, the pool, the location. Wonderful experience and looking forward to coming back!

Convenient location, friendly staff and comfortable room.

We arrived early and was able to check in early. We were so happy to get in and enjoy our stay. Thank you so much Quest Robina.

Very convenient

Had a great time staying at the Quest Robina. The staff were amazing and really welcoming to our furbaby! Highly recommended.

I really enjoyed my stay

Nice local hotel for when we come to see family living close by. Room was clean and spacious for a small apartment. Will stay again!

Enjoyable stay - convenient place The air conditioning unit controls were a challenge.

Handy to hospital Only issue was bathroom basin was not draining water

Room was excellent and check in was a breeze

Great location for Cbus sports stadium, shopping and transport.

Close to train station

Honestly, first solo trip and the staff were absolutely amazing Cannot fault it one bit Definitely will be coming back

Clean, spacious, friendly staff

Enjoyed short stay

Friendly staff. Clean and tidy. Excellent. 👍

The checkin procedure were disasterous

Property was exceptionally clean and well maintaned. Close to Robina Town Centre. Staff were all very friendly and accomodating from start to end. Pool was heated and clean. Gym had everything you'd expect. There is also a nce games rooms with plenty of board games.

The location is great for public transport as it’s right next to the station however there isn’t much nearby unless you get an Uber or have a car. It’s a shame there is no restaurant on site and no cafes within walking distance. It’s also a shame that there isn’t a lot of space on the pool deck. There are a couple of deck chairs but if it’s busy and there is no space to sit down it’s hard to watch your kids swimming without needing to stand up from the ground level as the pool is above ground. The entertaining area below the pool is good but there are no fans so when the blinds are closed it can get very stuffy. The pool also closes at 8pm which is a little early especially if you want to use the bbq and have an evening swim. The staff were lovely and the rooms were pretty good. Overall we rated it a 4/5.

The service from the staff was one of the best we have ever received! Every staff member was so friendly and helpful and nothing was too much trouble. Great service, you guys are rocking it !!!

The room not really clean and the sofa has hairs attached and bed sheet remains blood stint. I have to call reception change another one.

Friendly efficient staff, clean and spacious appartments.

Convenient location to Robina Town Square - comfortable and clean facilities - staff pleasant, limited facilities on site such as no eating facilities but reasonable price accommodations.

The courtesy bus to local restaurants is fabulous, as were all the staff.