This is a hotel I would always come back to. Wonderful staff, excellent food (the breakfast is amazing).

This is my second time staying in Madrid, I love it!! The staff is amazing, location is great, I will definitely be back again!

Love how quiet this hotel is despite being on a very busy main road. Felt safe and was very walkable to nearby dining and tourist areas. Great rooftop!

This hotel had such a warm welcome. They were very helpful especially helping navigate thru the different locations we wanted to visit in the city.

Lovely staff, great location. The roof terrace is fab.

Great hotel. View from rooftop was nice and the hotel staff were friendly and helpful. There was some construction in surrounding area that we could hear in the morning.

Good place and good location

Clean, friendly, service minded and excellent location

Every thing was just fabulous. Very Nice, very clean and it Dosen‘t get any more central

Elena from the restaurant staff was very welcoming and helpful. Ernesto front desk was welcoming also.

Good

Pool area was perfect.

This property is in a fabulous location and had an amazing rooftop terrace with a small pool. Super comfy loungers, great after walking the city in the morning. Awesome staff at reception and at the rooftop bar. Unique rooms that evoked a Miami Beach art-deco vibe. Downside was that our toilet area didn’t smell so fresh. Other than that, we highly recommend this hotel for the leisure traveller.

I’m very happy with my stay at the Macarena, very friendly staff, they make you feel right at home.

The breakfast is until 12 pm ! You could seelp more and then have a really good breakfast . I didn't like that some people tray you really good and others just depending how you look . That's a little frustrating 😑. Overall the hotel is located in an excellent location close to eveything ! No laundry .That was my only one concern .

The staff were the best! From the doormen, to the receptionists and rooftop staff! Had an amazing time!

Hotel located on the busiest part of Gran Via. We were surprised to be greeted by a doorman who unlocked the elevator for us to reach the reception on the 9th floor! The rooms are spacious, well-decorated, and soundproofed, but the hallways are dark and the access to the elevators feels disconnected from the rest of the building. It gives the impression that some floors are part of the hotel while others are not? The elevators are also very slow. The view from the terrace is magnificent, but the pool is much too small for the number of guests. The hotel is mainly occupied by young people aged 20 to 40, with few/no families. In short, it was okay for one night, but we wouldn't stay longer.

It was all good.

Great Hotel with a beautiful view!

1. We wanted to change our room to less expensive one, although we saw in the website the hotel had spare rooms like we wanted, they refused to change our type of room. 2. We wanted to drink/eat in the patio with pool, from our own alcohol/food that we bought outside, they didn’t allow it, they said that we have to buy from their bar. I don’t understand, we paid for the stay, and very expensive price, and it includes the patio with the pool (not to drink and eat in the pool of course) why I have to order from your bar? 3. If the towels weren’t on the floor, they wouldn’t replace it, that means, if I hang the towel, it won’t be replaced. Also the glasses, we drunk coffee in it, they covered it instead of bringing new clean ones.

Nice

Amazing choices for breakfast. Heathy balanced and good food. Places to eat breakfast: inside or outside terrace dinning with excellent city view. Roof top restaurant bar on the 10 th floor late hours for tapas and drinks along with a excellent music and city views daytime or night. Small pool. Much smaller than pictures on the web-side. More for showing than swimming.

Lovely Staff. Spectacular location.

Excellent overall experience

Fantastic hotel and location will definitely book here again

Great staff and a convenient location

The staff were very friendly and lovely. The beds were comfortable and the rooms were clean. It was well located and I would definitely stay there again:)

It was a great location to be in for our first visit to Madrid. Walkable to everything and the room was comfortable. Rooftop was very nice bc it was so hot.

Enjoyed a very wonderful stay. Rooftop bar was a great place to write and enjoy a Sangria.

This is our 3rd time at this hotel, we love everything about the property

I did not like the room i booked ,the front desk did change the room for us, they were very and hands on making sure that we are happy

The rooms are quite small but in fun colours. Was hard to have two carry ons out to dress from. Instant coffee in the room. Great rooftop pool and patio but very smokey and they close it early to make it for the public. Central for the affordable shopping stores.