I really enjoyed it. If I were to go back to the area I would stay there again

The stay was good the motel where we stayed is where we usually stay in Gatlinburg Tennessee. We will go back and start there again.

It was a very nice place to stay. Was within walking distance. In the evenings while relaxing on the balcony was able to see nature and had the chance to see a few black bears.

Hotel was close to everything, beds were comfortable, and the stream right outside of our room was beautiful. Only downside was the floors weren’t the cleanest, but everything else was fine. The reviews about the bears are true however you are in the home of the bears. If you go to Gatlinburg be prepared to see bears, don’t let the other reviews of the bears scare you away. The hotel was pretty nice for the price.

As always, Bear Creek Inn delivered! My favorite thing about Gatlinburg is the bears and they were beautiful and up close this time! The beds are super comfy, the staff knows me, and there is nothing negative I can say about this little hidden gem.

terrible front desk person, property was not at all like the description on website

Peaple above us were smoking on the balconey and ashes wre dropping onto our balconey.No clean towels were left the next day and the coffee was not replaced for the next morning.After about 5 o'clock there was no one in the office to ask for toweels or coffee.

Nice view

The Creek behind the hotel was wonderful. We really enjoyed setting on the balcony drinking coffee and listening to the creek run. There were several restaurants close by and everything was in walking distance. We will definitely stay again.

Had a Bear get in back of my truck and destroy brand new cooler!! Staff acted like no big deal. Also done heavy damage to a Suv on driver side . One lady took pictures of bear walking on second floor balcony and even filed police report!!

The hotel manager Greg B refused to give me his senior boss’s email, stating his manager lives out of state so he couldn’t give me an email - which makes no sense. I had very serious concerns regarding the behavior and lack of professionalism with the Hotel Manager. I was concerned he would enter our room in the middle of the night after being threatening. In addition, Black Bears are very comfortable at this property and walk up all the stairs to each floor, and are roam the property daily. The Hotel staff doesn’t acknowledge the bears being present, nor do they provide any bear safety information. The Bear Creek Inn is the only hotel property in Gatlinburg you will find horrible bear safety practices. This bear will most likely have to be put down due to the negligence of this staff. Horrid.

It was ok,.They took an old rundown motel and threw a few $$$ into it. Its fine if your just going to spend a day. I wouldn't stay any longer.

The creek running along the back of the hotel was beautiful. The office was closed upon arrival, and it was loud throughout the night as drunk people returned to their rooms.

Creek running in the back was the best.

Everything was great we will be staying in the future

Seeing the creek was amazing it rained our whole stay seeing the water rise was loud and comforting. The bed and pillows were to soft for my bed not for me. There were webs everywhere just need to dust and mop. Not a bad stay overall.

Bed was not comfortable. Spider webs on the balcony. Floor in bathroom and room was dirty. Creek was nice to listen to.

The room was sufficient for our stay however the hotel is somewhat outdated. It is in need of some new paint, flooring and needs color. The beds were pretty comfortable but we had queen size beds but were definitely more like full size. One added bonus though was that we were visited each night of our stay by black bears.

Rooms were dirty and dusty. Especially the floors- Wear socks or the soles of your feet will be black! Rules to stay were given after check in. They only provide 2 towels per day. Toilet paper, and essentials are the responsibility of guest! INever heard of such! Night traffic in parking lot is quite suspicious. Beautiful hotels in the area for same price- Do your research

Nice location

The room was pretty dark as the only lights in the bed area were the two wall mounted lights between the beds. Asked for a floor lamp but they didn't have any. No hangars on the closet rack so unable to hang any of our clothes. The room was pretty plain. Was fine for a few days but won't return with so many options in the area. No privacy from the balcony as neighbors were right next door and could peer down directly onto our balcony.

This hotel is pretty decent loved the location and price to the main strip where all the stores and restaurants are at. The balcony view was amazing to a little creek that the sound was extra calming. The only issue I had was that there was an extreme amount of spider webs in the balcony and no mater how many times we cleared it the next morning it’s back so I barely went out to the balcony and we did have one come in one night I tried limiting my husband going outside but he continued and a moth came in as well. The room was clean the only issues I didn’t like that they didn’t make the bed they only replaced towels and that the toilet is in a location that is slightly uncomfortable if your a plus size person. But I had a few friends see my video when I arrived and they were in awe of the view and how peaceful it was.

The room was cozy and I really enjoyed the balcony overlooking the river. It was a nice spot to enjoy the outdoors while escaping the heat. The staff were all friendly, helpful and including snacks and refreshments at check-in.

Dirty. Moldy. Bugs. Absolutely NO!!

The room was very hot and must when we arrived. The floors needed to be moped, they were dirty so we didn't walk without shoes on. The balcony was very nice but also needed cleaning there were cobwebs in the rails everywhere and on the chairs. They need to uncover more electrial outlets you had to move coffee maker to bathroom sink area or across the room with the table to sit it on outlets had plates over them. They didn't replace coffee everyday. It was in a nice area very peaceful and walking distance to eating and shopping Needs a good cleaning.

Hotel was clean, staff was nice, at the price point it was a great place. I would definitely stay here again. The only bad thing I can say is bring your own pillow. The pillows on our bed were very small and flat.

Our stay was very pleasant. The surroundings were peaceful and outside of the touristy craziness of a half mile away. One comment: the floors looked like they were given a cursory mop. They could stand a good cleaning especially the sides near where it meets the wall. Also, check the microwave and coffee maker. Someone had overflowed a dish in the microwave and it had hardened. I cleaned that before i used it. All in all it was a very good stay. Thanks.

The view on balcony was great. Room was average. Quiet place to stay.

Needs a whole new cleaning crew, the one they have dont do a good job.

Great stay. Beautiful view.

Check in was great and gentleman was very nice and informative. Room much have been just cleaned as it was very strong smelling. The floor was not cleaned. Took a shower and by time I walked to bed feet were already dirty. Spider webs with spider in corner of bathroom. Bed comfortable. Patio nice with chairs. Quiet. Close to everything.

It was amazing Tina and I had a great time. And the staff was very friendly.