Great room

Everything was ok until I called to the front desk to report that my tv wasn’t working and the young lady at the desk replied I’m not the wind and she’s not the reason the satellite is not working

Shower was not cleaned. Used soap was sitting in soap holder. Mold all around shower base. Had to change rooms.

Stayed here twice, Nov '23 and Mar '24. Very convenient location.

I was greeted at the desk with friendly smiles and professional service. We then had some drinks at the bar and Jaimie was excellent. He was friendly and quick with his service. He made our stay perfect, He is an exceptional employee.

Good evening… I’ve been a customer of Expedia for quite some time now. Tonight was an absolute nightmare. I received an email asking if I wanted an early check in which I accepted. Upon arrival we found a large congregation of military personnel in lobby. No biggie unless we don’t have a room… Welp!!! We didn’t have a room available. I spoke to manager about checking in early via email portal & he said “I apologize but we don’t control that level of communication from a third party entity.” They checked for availability @ 9:45pm as my two children & wife were frustrated to say the least. It took roughly (45)min to locate, clean & prepare a room which provided a solution to the situation. But it’s the principle behind this process… No, no, no this is not acceptable to offer early check in but then upon arrival habe no rooms available.

I have stayed here numerous times and always been greeted with friendly staff. I waited about 10 minutes before anyone even came to the front desk to check me in and then they acted a bit put out.

I couldn’t stay because they sold my room, the man on front desk named Antonio was rude and didn’t help me, he just said that they were sold out and he didn’t respect the proof that I had, for that reason I gave one star, and now trying to get refund me the money

I didnt like the sheets had cotton balls like they been washed to much!

Good location.

Check-in was good. The room I requested but received a single with a pull out sofa. There was a stain on the sheet and a large bug running around the floor. Went to the front desk to get more sheets and bug spray. They didn’t have bug spray. The night front desk agent did offer me free breakfast coupons. But I didn’t want to eat there knowing I was killing bugs in my room. The door to room 409 gets stuck so make sure it is closed when you leave if you get that room. The bartender was very helpful. Check out was good. Hotels usually have a room they assign last cause they know it has issues, I think 409 is that room for this property.

We had a great experience at the hotel. It was quiet, pretty clean, and the customer service was great. The beds were super comfortable. I would book again if in the area.

We did not have a blow dryer or sheets/pillows for the couch bed. Everything else was lovely.

That it was in walking distance of everything and it seemed like the room was dirty like someone had bled all over the room

Lady at front desk was very helpful and friendly.

Great

This was a good one night stay while traveling

Property was clean, staff was really nice, and felt safe they have security driving around all day/night at the property will recommend and will return.

Other than the fact that they placed two holds on my credit card thinking the first one didn’t go through, it was a fairly nice place to stay

Favorite place to stay when we visit the area.

The location and service from staff is best...no free continental breakfast is the only bad thing about the stay...

Extremely dirty bubble gum in the towel area , hair and on the floor, dirty corners also hair under mattress… not acceptable for a Marriott

Hotel was quiet, friendly, professional and clean

The Tv didn't work until in the middle of the night as if someone else was controlling it. Then an hour before check out it started working.

I loved my room. The bed was comfortable and the room was in excellent condition! I had a problem with my TV, it had to be fixed every day sometimes twice a day. It said on-screen that the signal was lost. I also used the workout room daily it was fantastic! The staff was super friendly!

Location, cleanliness, friendly staff and price.

Everything was nice except the tv kept going out the entire stay and the heat wouldn’t work at first and they didn’t have anyone there would could fix it my first night there. When I finally got the heat to somewhat work it was so loud that you couldn’t ignore it

I liked the staff. They were excellent. The parking lot was narrow and hard to maneuver. Add Ice and snow and it was dangerous. I was on crutches and there were no safe ways to get into the building without crawling. Great people.

Our TV was not working, there was still trash in one of the cans and a dirty towel was behind the bathroom door

Clean

Great front desk service from Val but room had issues. Had a handicap accessible room, shower was broken. Plumbing parts just kind of laying around. Had to hold shower nozzle in my hand the whole time.

Staff were very nice and professional and everything was clean. The view was nothing special but the bed was comfortable, shower pressure was great, and decor was inviting. The bar in the lobby was the only thing lacking, solely due to minimal drink options. Firebird restaurant is just down the street and worth a visit too, food is delicious and the atmosphere is great.