Great hotel!

Location to gym , an food

The staff was very cold and rude except for Lux and Brandon. The staff needs customer service training. They also allowed dogs in their restaurant. That is so unsanitary. I have been to many Marriotts and having a dog in the restaurant that is the worst. For the record it was not a service dog

The staff is fantastically friendly, the place is comfortable and located near many places to eat and shop in the northern part of the city, so it’s a little hike from the downtown tourists sites, but very safe neighborhood day and night.

Beautiful hotel, great restaurant and just perfect

The room was comfortable, cleaned and the staff were very polite

excellent service specially the nigh shift manager was very helpful

Good experience

the rooms were nice and clean, excellent friendly staff and the restaurant was good. A minor negative was the shower changing from hot to cold randomly but the worst was the noise - you can hear literally everything outside and next door which was frustrating as the some guests were loud - couldn’t get a decent night sleep. It was like living in a university dormitory

Excellent zone, very friendly. The hotel is good and comfort

i will not stay here again, some staff were rude, not enough personnel to clean rooms, no gym. very low water pressure.

Mixed feelings : Negatives: -Tragically, my iPhone was stolen from my hands just two streets away from the hotel, during the day. -The bathroom emitted an unpleasant odor every other day. -The shower's water temperature fluctuated between too hot and cold, making it impossible to adjust. Despite multiple complaints, the issue remained unresolved, and no alternative room was offered. -Breakfast was disappointing, particularly because I couldn't get properly cooked poached eggs and the bread selection was sparse, lacking options like whole wheat sourdough bread. -The reception staff struggled to address the bathroom issue and could have been more welcoming. Positives: -The cleaning and breakfast teams were exceptionally friendly and helpful. -The room itself was clean and well-maintained. -The bed was exceptionally comfortable, ensuring a good night's sleep. -The gym, located in an adjacent building, is a professional facility that is very well equipped, offering a superior exercise experience.

Our 7 day stay at The Residence Inn was most enjoyable. The property is located in the downtown area with plenty of food and shopping choices nearby. The hotel was nice and clean, and the entire staff was very helpful. The included breakfast buffet was amazing with lots of variety.

Beautiful hotel and very convenient, also great gym

Nice place

Great location and easy to access with lots of restaurants nearby. Rooms are very well kept and the hotel is very clean. Recommend

A really good option, really close to parque la 93 and to the zona T. Those are areas with good restaurants and shopping. The breakfast buffet has everything you want, you can ask for any type of eggs or coffee, everything was delicious. My favorite, fresas con crema for dessert. The rooms are really spacious and confortables.

The only thing is the beds are a bit hard as well as the pillows. Didn’t sleep well. But overall this is the hotel I would stay at because of the convenience of the location.

Fantastic staff! Really helpful. Comfortable bed. Just a little pricey.

Shower with poor water pressure, couldn’t regulate hot and cold water. Rooms decoration is plain.

Location is average but not far from mayor stuff. Matress and pelows were rough. Property is nice, breckfast is ok with options.

Beautiful property but there is currently ongoing construction somewhere in the building. The hammering and drilling was constant during the day, affecting my ability to nap or relax while in the room. Even moving from sixth to eighth floor made little difference. I felt that this fact should have been listed somewhere on Expedia. I love Marriott hotels, but this was the worst experience I have ever had in one. No discount or free nights offered as compensation either!

Jorge and Hector at the bar gave excellent service.

It was what expected.

It was ok. All of the staff seemed pretty indifferent about us. At check in they did not tell us anything about amenities or anything. Come to find out days later that they offer shuttle services and there’s a pool (with a cover charge) at the gym. The hotel Is located in a very busy building , there’s bowling, a club in the 21 floor and restaurants at ground level, def cool for a party vibe but the front of the hotel at night was very sketchy, and the front always crowded and busy , not relaxing, not for a family with children. Tons of people that work at the building smoke at the doors and loiter all day. Very loud at night, we were in the 9th floor and could hear the drunk people On the street at all hours of the night. The room was ok , clean staff was excellent, room service was good, breakfast buffet was good. Hotel bar was horrible. Wish they found a way to better the lobby/ entrance situation.

Staff were super great. Everything was very clean!

Nice, new modern building close to shopping, excellent restaurants and bars. Very helpful staff ready to help with anything you may need.

Business hotel that has everything you need. Convenient location with lots of dining options downstairs and an A breakfast included.

Property was good not waw

Extremely noisy qas there for 3 nights the 3 nights they had to moved me to different rooms do the noise from the restaurants downstairs and the walls are very thin and you can hear the person next door easily. The breakfast was below average, and the area is very congested and dirty

I’ve stayed in many hotels in Bogota and this is by far the best hotel and value. Forget the W, this hotel is modern, great staff, perfect location. It offers everything and then some. For a comfortable stay - Residence Inn.

Excelled beautiful and quiet hotel. So comfortable and we'll located.