Nice hotel although the room did not have a window but a skylight. Could not get the heating to work

This wasn’t good. It’s a lovely old building renovated very cheaply. Photos look good but once you get there you’ll see past the makeover. Large room but: floor is a badly layed, low quality laminate. For a big room the bed is small (nothing king size here), the rug is small and underneath the bed so you don’t at any point stand on it. The kitchen area has a fridge, hob, kettle etc but not much in the way of plates, cutlery, pans etc so fairly useless. Bathroom was okay but the sink was partially blocked and the bar of soap could be mistaken for a paracetamol tablet (very small). The heating didn’t work in the room and the towel rail didn’t seem to have an on switch. The television didn’t seem to be connected to anything and wasn’t working with the internet. In summary; style over substance. Breakfast was okay but when I arrived at the dining area the waitress looked genuinely shocked to see me and asked me what I wanted. “Breakfast?” I replied. When I sat down it was apparent that half the guests were in pyjamas and the other half looked like they had just got back after a night out. It then dawned on me that this hotel gets most trade from every young crowd which might explain the waitresses shock at seeing me.

The room was clean and adequate however heating was terrible. It was not possible to heat the room although the room thermostat seemed like working it was set to 22 degrees. But the room was about 17-18 degrees all night- it didn’t get heated at all. Therefore I ended up sleeping with my jumper on.

Cheak in was fast but not rushed with friendly staff, great location, with a tesco right around the cornwr as well as many options for food located nearby, the room was spacious, the only downside for was although there was tea and coffee in the room there was no milk or a small fridge to be able to put milk in if you was to go and buy some, regardless of the one small downside it was overall a great stay

Great hotel friendly helpful staff and very convenient for city centre

Very nice apart-hotel. Staff were so lovely and welcoming. Will definitely be back when next in Leicester.

The staff were courteous and extremely helpful. They didn’t hesitate in offering assistance to me and my mother as we were hustling to leave the property.

This is a great place to stay. Very central. Car park close by but the reception staff are lovely. Highly recommend this hotel