It was so nice staying here. Felt really safe and regarding the perfect location is Shibuya, I'm willing to stay again if I come back to Tokyo. Thank you for the kindness of the reception.

Great location, staff and accommodations. Highly recommend!

Good location, but the room doesn’t have a desk or seat which is not ideal for business trips or even vacations where you might not want to sit on your bed. The walls were quite beat up but the rest was clean. I stayed at the Tokyu Stay in the area before and I would go there as it has a laundry, balcony, and sitting area in standard rooms of similar price.

We received the only room on the 9th floor. It was the largest room we stayed in our entire time in Japan. It had a spacious balcony with a little Zen garden that overlooked the city. The front desk was very friendly and helpful as well. I can't speak for every time type, but the one we stayed in was great.

Found hair in the bed and staff was pretty nonchalant unfortunately. Very modern and youthful but unfortunately not to our liking.

We enjoyed our stay! The hotel is conveniently located near the Shibuya train station and Shibuya Scramble Crossing. There are plenty of food places nearby. We had the package with breakfast and did not regret it. Breakfast was amazing. You cannot go wrong with any of the options. Later on in the day, the restaurant serves pizza with its own homemade cheese. Delicious. The service was very attentive, and all the staff were nice. They helped us book a taxi for our departure. The rooms were small for American standards but decent sized for Japan. There is not a lot of space for a lot of luggage. There is a small mini fridge but it is small. You do have your own private bathroom and they provide all the basic toiletries. Other things to note: 1. There is laundry room that you have to pay to use 2. The staff can help you store luggage in case your flight gets there early or leaves after check-in. 3. There is a money exchange on the first floor that is convenient if you need to exchange foreign currency. 4. They have umbrellas you can rent for a rainy day. 5. Check in is all via electronic kiosk that is very simple to use. Overall we enjoyed our stay and would recommend this place if you are looking to stay around Shibuya.

We were fooled by the images. This is not a 4 star hotel. It’s more a fancy hostel. We stayed in a compact room, but had no idea that it would be too small to open our suitcases. The rooms and hallways seems quite worn down. The only 4 star thing about this hotel is their coffee bar and restaurant. The staff and location was very nice, but we wouldn’t stay there again. Not at that price. The most expensive of four hotels we stayed at in Japan and by far the least comfortable. The price and value does not add up.

You can get claustrophobic in this hotel.