Complimentary coffee and drinks all day in living area. Impeccable service. Exclusive bar area. Rooftop bar.

Excellent service and super comfortable room. Highly recommended.

I booked a Jr Suite. It was perfect. The people working were great. The Spring restaurant in the hotel was superb.

Disappointing stay at Pillows - small rooms, opaque door to the bathroom, slow housekeeping - had to call twice for an iron, poor internet connection in room.

All great with breakfast as the best part. Hotel rooms are slightly too small. It located in the city center so you need to take a bike ride to town or a taxi.

I travel extensively and this ranks as one of my favorite accommodations. The location is lovely, overlooking the park. Our room was the ultimate in comfort. Attention to detail and architectural touches made it feel luxurious. We liked that the toilet room was set quite far back from the bedroom, in the entry hallway. The sink and shower were located in a separate room. We enjoyed opening the window onto the park. We ordered room service several times, the food came quickly and was hot and delicious. All members of staff we encountered were helpful, friendly and welcoming. There is a lounge called the Living Room where coffee, tea and delicious cookies are on offer for hotel guests. Our stay was a total delight.

Excellent! Staff very friendly & helpful with lost item! Room (Junior suite) not very big but very well equipped, comfortable, clean, modern. Tea coffee slippers bathrobe… Beautiful building, not too far from the center. Tram close by.

Beautiful hotel

Excellent hotel. Nice room, comfortable bedding. Good location - close to tram. Service was impeccable- friendly and professional. Best service I’ve had in a very long time. Highly recommend this hotel.

The property is immaculate and the staff is professional and attentive. Breakfast was a bit small for the price, but the "living room" was great with free espresso drinks and teas and it was very quiet and peaceful, right next to the park.

Exceptional service!

Beautiful hotel, with excellent service. VanOost is a fantastic restaurant, with a future Michelin star waiting to happen. Would definitely come again!

Great experience, beautifully placed, great food and ambiance’s.

Top notch

The staff made our short trip. They went beyond what was expected to make our trip enjoyable. They offered suggestions, snacks, toiletries and kind words. Everyone was willing to help us find exactly what we needed. The property is fabulous. Very roomy with high ceilings. Quiet and located in a safe neighborhood close to the main attractions

This property is beautifully presented - the recent renovation is stunning. We stayed in a room in the older part of the hotel, with wonderful high ceilings and a view out to the park. My only concern is the lack of work space - there is no desk or suitable chair, nor even a dressing table - so I had to work on the chaise longue at a coffee table, which was not great. The bathroom was lovely but - as usual - the make up mirror was positioned impossibly for any woman to easily reach. The staff are superlative - charming, friendly and helpful.

The welcome and check in was seamless and thank you to Lisa particularly who provided such immaculate service.

Lovely hotel. Great staff.

The hotel was beautiful. The staff was extremely friendly and accommodating. The restaurant Spring was beautiful at any time of the day. The hostess Sandra was lovely as was Deseree at the front of the hotel. I would stay again. Gladly!

Perfect stay!!! Very nice staff!!!

Everything about my stay was terrific! The room was fresh, modern, impeccably clean and comfortable. Every single staff member was warm and eager to make my stay a special one. The location is a bit out of the center, but the tram is so accessible and easy to use. It's a great property with an amazing team of people!

Great hotel, lovely rooms, nice atmosphere, vibe and smell. Just perfect to relax and calm down after a busy day.

Great stay, superb team