A great spot off the main drag in Ouray. The bar and restaurant were wonderful! Thank you.

Nick the chef makes amazing food and is very friendly. Robin at the front desk was very informative and adds a personal touch. Property is stunning

It is an historic and interesting place, rustic and unique in many of the right ways, but perhaps missing the mark on some comfort areas. Staff attentiveness is very low if not absent after mid-evening. For instance, we had no hot water for baths the first night, and there was no person onsite or on call to reach out to. We left a couple messages and heard back the next day with apologies and correction for the next night. Hotel restaurant atmosphere and menu offerings were enjoyable. Food quality and wait staff were excellent. There was a discrepancy associated with the cancellation policy and timing of room charges between Expedia and the property which fell into dispute. Property charged full amount without notice a week in advance and before Expedia’s stated cancellation allowance, and hotel management was completely uncooperative to discuss the discrepancy.

The staff service was outstanding. Michelle was super helpful, courteous! And customer conscious. Hi especially was impressed with the room and overall atmosphere of the facility. Congratulations on a wonderful rehab job of the building.

We loved our stay and will definitely be back someday!!!

It was converted from an old building with unique room decor. Restaurants and bar in the building. Meet Antoine the owner very friendly and helpful.

I would really recommend not staying here during the warmer months. There's no air conditioning. Furthermore, there were no screens on the window in our room so when we opened the windows to let fresh air in it also let in bugs. My room was also near hotel restaurants smoker just outside, so it was quite smoky at times as well. The staff did try to help by providing a second fan, but overall it was just very uncomfortable because of the heat, bugs, and smoke. I would imagine this hotel is much better during the colder months when the lack of air conditioning is not an issue.

The rooms are very clean, spacious and historic, yet modernized. The beds are comfortable and the kitchenette in each room was nice to have. You can't beat the location in the heart of downtown Ouray. Also, make sure to check out the restaurant inside the hotel. We didn't know it was there until check in and were so glad a reservation was available. It was amazing! We will definitely be staying here when we come back.

This is an old hotel that has been remodeled, the function of out room was very disappointing, the bed was almost on the ground , cannot open windows for air flow, also no blinds on the windows for privacy , and there is only a small little fan, there is no place to sit in the room beside the low bed. The function of the kitchenette was also terrible. There were missing door handles into the bathroom , so again no privacy. Since they had remodeled this , they shouldve went through each room and did an inspection, blue painters was found underneath the kitchen cabinets were the lights were supposed to be.. Paying $300 + per night was very upsetting considering the condition this room was in. Pictures on the website didnt match the room we reserved. Also the stairs getting to the rooms were very steep and not sure if they can accommodate people with disabilities, which is not ok! Very disappointed, because staying in Ouray is one of our most favorite CO destinations.

The Wetsern is beautiful, completely redone. Fun, stylish, and cool.

The rooms were dirty. There was dust everywhere and dirt on the floors.

This property is a beautifully restored 1800s hotel. They kept it very rustic while updating the small kitchen and bathrooms in the rooms. The dining at the restaurant on site was delicious and the bar was nice as well. The location is right in the middle of town which makes walking anywhere and everywhere very easy. There are no TVs which was refreshing. There is no A/C which I would think is ok most of the year. We stayed in late May and our room was on the 3rd (top) floor so it got pretty warm. There is no ceiling or floor fans and the three windows in the room only open about 3-4 inches, I'm assuming for safety. I would imagine the warmer summer months would make the rooms much warmer at night. Overall this was a lovely stay and we will definitely be back if we are visiting in the cooler months of the year.