Nice service, quiet room, handcart roach in there, otherwise nice size and clean

Hotel room smells bad

Older hotel. Clean and nice staff. Outdated room. Mattress was firm. Liked the tv channel options. Hot water without a long wait in the shower. Pool open until 9 pm. But didn’t open until 930 am which we had to leave early and didn’t get to enjoy a swim in the pool. No protein at breakfast. I am gluten and dairy free and i ate Frosted Flakes with no milk. My family enjoyed the automatic pancake making oven. Out of bananas.

The room was a smoking room on ground floorthe beds were stained the room was already kinda dirty the bedside drawer was falling apart along with other things the fridge was old as hell a lil dirty as well it was prolly cuz it was a smoking room but i wouldent recomend

We were lucky to find this place for hurrican Helene. It's a bit old and the room was stuffy, but staff was great,

I arrived and did all the check in paperwork and provided my DL and CC only to e informed afterwards that because it was 12:54 pm that if I checked in before 1:00 pm it would be an additional $50. I have no problem with that policy but I could have been told prior to my CC being charged the deposit and me standing for 15 minutes doing paperwork. So I opted to leave and return after 1:00 pm to avoid the additional charge. Room key was provided upon my return as well as a map to the room. I was in Building 2 and Room 136. The room had a strong odor of old and musty smell. The refrigerator was not plugged so it was not cold. There was a roach in the bathroom and the bathroom floor looked dirty and uncleaned. The room lighting was terrible and there was only one chair for the table. The other chair was stained and worn. The towels and linens were all dingy and not the bright white you would expect. I did not attend breakfast so I can't comment as to it's condition. The final complaint is that upon check out, I requested a receipt and was told that because I booked online that they could not provide me any kind of receipt. I questioned about the $50 deposit transaction and was told it would be on my CC statement. So I left with no form of receipt. Needless to say that the images on the Hotels.com website do NOT reflect the actual condition of this hotel. Had time allowed me, I would have sought another hotel in the area. It was the absolute worst place I have ever stayed.

I had leave and cancel my reservation the room smell awful it was very dirty even the towel were not clean. The wall and bed sheets had stains.

Nice pool and laundry on property. Room was clean and water was hot. Good selection of TV channels