Good central location for all the shops and places to eat parking a little bit of a pain but lots of cars parks near by

Nice Hotel, very good breakfast, nice rooms. Slightly overpriced in compsrison to outet Hotels in the Area.

Excellent location and great staff

Helpful staff.

The room was excellent . However the soap dispenser at the bath necessitated standing up to obtain soap . It was fixed in the wall and inconveniently placed

good

Beautiful hotel very helpful staff and location was perfect. Couldn’t ask for anything better

Hotel and Staff excellent. Plenty to choose at breakfast, clean and very easy for seeing the centre of Lille.

Center of the historic city. 10 minute walk from train station. Friendly and helpful staff.

Good customer service

Very pleasant, but room minuscule

We arrived during the Braderie. The hotel was right in the heart of town. In a great location to the main station and the old town. Walking distance from some great local restaurants. Pefect for exploring.

Perfectly placed to explore Lille

The room was on the fifth floor and was very small, even by French standards.

Location is brilliant (just behind the Opera building). Hotel staff very friendly and helpful. Room very good. Cosy little bathroom, with good shower. Breakfast really good.

Hotel in a good location if like me you used the Eurostar. Would imagine driving and parking would be a little more challenging . Hotel was basic but clean and tidy and staff very helpful. Would consider the cost per night to be a little expensive so would look to secure a deal or better rate

Friendly staff - good breakfast

Friendliness and helpfulness of staff was excellent.Rooms were small but adequate, very basic Bathrooms were really large in comparison.

Smells like bad cheese throughout the building. Especially in the lobby. It’s strong. And gross.

Friendly helpful staff. Clean. but I would stay they need to introduce more in the Gluten Free section at breakfast and have it on the same counter not on the bar counter and you dont know its there

Very comfortable and relaxing hotel in a great location and pleasant surprise that breakfast was included. Very happy with everything!!

My room was excellent for one person, my friends who were couples, found their rooms a little cramped, with no drawers for putting things away. The breakfast situation was quite chaotic, but all the staff were excellent. One couple were greatly plagued by mosquitoes in their room. This was rectified with a spray, but it was a shame as one of the couple reacted very badly and had to seek medical help.

This beautiful hotel building is fabulously located in Lille’s historic centre. Only a few steps away from the city’s grand square. Practically everything is within walking distance. Hotel staff really friendly, nice relaxed atmosphere, decent and ample buffet breakfast. Nice lobby area to chill between trips out. Rooms clean. Love the bedroom grand balcony windows. Would I stay again... yep for sure.

The staff are friendly hotel was clean food and service was great

The location is excellent. The room was comfortable. The plastic water cups broke and the hot beverage cups were flimsy. The staff at the front desk were very helpful and friendly. They gave good advice and were very welcoming. We stayed for eight days and have no regrets about staying there.

The location of the hotel was excellent. We were right in the centre of town with easy access to everything.

I’ve stayed in the hotel on numerous occasions over the years as it’s situated in the centre of the city, close to a car park and has everything you need for a one night stay. The check-in was quick and easy and the room was clean and adequate for a one night stay. The night I stayed in Lille was very warm and so I opened the doors to the balcony to let some air in. The road to the front of the hotel became quite noisy between 11pm and 1am with cars racing by sounding their horns. I ended up closing the doors to the balcony to keep the sound out but then the room became very warm and I couldn’t sleep very well. I don’t know if it’s the result of poor air conditioning. Everything else was fine with a comfortable bed and a bar which was open late.

Very small room for a couple Bath equipments were not at good function,and a missing objects in the bathroom considering 4 star hotel. Time lost to wait an elevator which was just one.

Room was spacious, location was great, would definitely return!

Excellent value for money and comfortable bed. Property well maintained.

Nice hotel located in the city center and walkable from the train station and right in the old City center. Friendly staff nice and a nice lobby. The weather was on the warm side during our trip and air conditioning didn't seem to do much if anything. It was a nice hotel and would stay there again.

Very pleasant stay.