In general, a nice hotel in a good location. we had an accessible room for people with reduced mobility, which had an excellent walk-in shower, with han-rails etc. BUT the floor was very slippy when wet with soapy water, and very dangerous. What kind of architect / designer decided on that kind of floor tile. A not very good one !!

Très agréable séjour, avec un staff très accueillant. Nous reviendront! Merci

A very professional stuff willing to help and provide non-standard services. The food and the restaurant has been amazing and offered above average services.

Beautiful building in an excellent area. Decor in the communal areas is tasteful and modern but in keeping with the property. Bedroom decor is very dated but beds were comfortable. Breakfast was really good. Staff was friendly apart from guy at breakfast. Would recommend and would stay again.

An excellent place to stay when visiting Angouleme. Look forward to next time.

Excellent location in old town. Room bit small but clean

I was so impressed by this hotel. The staff were so friendly and our room was excellent. We will be staying there again and recommending it to others.

We are so impressed we travelled with our dog. The staff were really friendly. The restaurant let us take the dog with us and the food was really lovely the rooms are spacious and clean

Hotel is right in the middle of the restaurant area of the old town. The staff extreemly helpful, especially as our SUV wouldn't fit in the carpark entrance (so we used the exit).

Great place to visit and close to local market, shops and restaurants

Parking a small problem. Good rooms bright and clean.

We were unlucky and stayed in the cheap rooms. Dirty, dated and walls that are paper thin. Staff pleasant but ineffective

A good 4 star hotel matches its rating

Good Mercure hotel, nicely created in an 'older' building, Car parking underneath not the easiest (to go to the exit you have to go through to level two and turn is very tight for bigger cars). Also limited lifts in the building (if you are on the higher up floors this is in the morning with housekeeping and guests using the lifts a bit more time consuming. Breakfast good (and nice outside seating area), location great, close to shopping and bars/restaurants but far enough to not get disturbed by the noises.

We stayed at this hotel on our way to the ferry with our two dogs. It’s in a lovely central situation near to bars and restaurants. Parking is no problem, the hotel has an underground car park and there are public ones nearby. We arrived on a Sunday and parked for free directly opposite the hotel. Externally the hotel is a lovely old building but inside the rooms are modern and comfortable. To the rear there is a lovely garden with panoramic views and an outside terrace to enjoy a drink. Would stay here again if passing.

A basic but clean hotel with helpful staff. A bit shocked that the drinking glasses provided were plastic and the coffee cups were disposable. Other than that, a very clean hotel with secure parking and nice grounds. It’s central location across from the fresh food markets was a bonus.

Lobby area was very pleasant and breakfast was good. Staffing at desk was minimal but the man was helpful after he got off the phone. My main complaint was that the rooms themselves seemed cheaply constructed and decorated - for example, my daughter & I could have a conversation at normal volume level even though she was in the next room because there was a crack in the corner. Parking garage is available, but best to have a very small car because the corkscrew exit ramp is very narrow. Garden view from room was pretty.

Staff very friendly.location very good.very close to resteraunts and bar's

Good stay en route

Small rooms but well appointed and a hotel great location

In a quiet location but in the centre of the town, an easy walk to the railway station

This is hotel is in a very fine building at the centre of a historic city. Our room was clean, comfortable, quiet and well equipped although the view into the inner well of the buildings was perhaps not the best that the hotel could offer. An underground car park was a bonus in a city where parking and road space are at a premium. Wi-fi was good when it worked. The quality and friendliness of the staff sets this hotel apart. The waitress who cheerfully served us a meal in an empty dining room at 10 pm. The helpful front desk staff who seemed to think of things from the customer's rather than the hotel's point of view. The chambermaid who greeted us with a cheerful smile. The reason for our visit was urgent and distressing. The attitude of the hotel staff did much to reduce the stresses of a very difficult few days.

Enjoyed 2 days in Angouleme walking old city. Lively old city with lots of students. Lively night life with bars and restaurants. Cathedral.

We had a very good stay with a balcony view over the garden and city. Hotel is in a great location for walking the beautiful walled perimeter of the center city. Great views, nice park walk nearby also. Dinner at the hotel on the terrace was very nice. Minimalist but comfortable rooms., very clean. The hotel seems somewhat geared for business travelers but was an excellent place for our one night stopover. Would definitely recommend. Very nice breakfast as well.

We had stayed at the Mercure in Angouleme before when we had a house in the area. The hotel was clean and bright, handy for restaurants and the 'old town', staff were pleasant and helpful, and there was plenty of choice for breakfast.

Well located in old quarter - modern facilities. Breakfast pricey at €15.