Week end detente a Versailles

In the bathroom there were hairs. The room temperature was hot and the windows could not been open. They said that was the temperature for every room and could not do anything. I did not sleep. They gave me a partial refund but my sleep was already lost.My view was a deteriorated patio with plastic on some broken windows. Plastic which was noisy when the wind blew it. Nightmare. See photo.

An outstanding hotel. Beautiful in every way. Super clean, amazing drinks and food. Staff extremely helpful and kind.

Rooms are good, but not for the price paid. Family room is just basic rooms joined together in the second building. Breakfast and dinner were great but terribly overpriced. Concierge was fantastic - one of the best ever!

I was a bit disappointed to not be in the main hotel which I was looking forward to. Other than that the room was very comfortable and quiet and the grounds were lovely and service stellar.

The hotel is gorgeous and location is perfect if visiting Versailles. The bed very comfy! The room was spacious and comfortable. I felt the shower - hot water, shower pressure was very lacking but everything else was perfection.

We appreciate the hospitality of the front desk reception when we arrived early. Our experienced with our stay was great except for the dining experience we had. By the way the food was great and the waiters were good overall except the one staff who seated us at our table. There were 3 tables available for two at that time, two in the middle & one by the window. She seated us at one of the middle table that we felt uncomfortable, so we asked to be moved by the window table for two, she said she will get back to us about that & she never did & never followed up on us. Then 2 guests came she also ushered them in the table for two in the middle but then they refused to seat and ask for a table by the window and immediately without hesitation she granted their request and totally ignored our first request. We are very disappointed by unjust & somewhat racist to us. On our way out I told her you never came back to follow up on us. We travel a lot and stayed in most of the best hotels out there and this is by far the worst service we’ve experience We we’re not treated fairly at this dining experience and ask the manager to address this issue with this particular individual.

Outstanding hotel! Beautiful, elegant, comfortable, clean. Always smells so fragrant. (How do they do that?!) Right next to extensive Versailles fields and forests that are free access and incredibly beautiful and relaxing to walk through. Amazing! A few blocks from lovely town of Versailles and the Chateau. We loved this hotel and were sad to leave! We will definitely be back.