I loved my stay at Sofitel, the staffs are the warmest and super helpful. Room is so clean and they changed sheets for us everyday. Tbh I haven’t experienced this good service for a long time in the US, this almost felt a little unreal. However, I have to point out that the breakfast is quite disappointing. It is said until 11am but 10:15am they already took away everything. And the salad was all rotten veggies in my bowl…..the breakfast is so expensive, highly recommend eating outside.

Fabulous location! Walk to the Place de la Concorde. Short Ubers to all the main sites. Luxury shopping everywhere. Hotel is next to the American embassy, so security is everywhere. Rooms are small (as always in Europe), but very nice. The concierge staff was extremely helpful in booking a private tour of Chartres cathedral and providing good dining recommendations. Highly recommend!

Excellent hotel Amazing food and staff Really polite Perfect location

Gorgeous suite and what a lovely surprise being the guests of the day! Warm and inviting staff that were incredible helpful with checking, concierge and a fantastic at the door helpful with bags and getting us a taxi! The shower was a terrific experience and my husband wants to buy the bed mattress for us because it was so comfortable. Looking forward to many returns.

Excellent on every level

Blocked Road access should have been made aware before arriving Dirty carped 322 Maintenance needed Overpriced in comparison to other Hotels No pool Excellent concierge!! and front of house staff. Very good Bed for French standards

Staff is absolutely wonderful

Good propert & friendly staff

Convenience location, near shopping area and all attractions. Hotel is clean and staffs are very friendly and helpful. Definitely recommend!

The property was definitely a 5 star hotel with many options in area. Staff was very friendly and helpful especially for my 1st time to Paris. I will stay here again next year.

Excellent hotel in great location. Staff very friendly - clean room

The housekeeping and in generel the cleaning process of our room was terrible. We do not recommend this hotel to anyone. The service in general is so poor.

Excellent hotel and very good location

the stuff was very pleasant and accommodated our needs

Great location in shopping district

Great location with easy access to Metro and shopping areas. But the hotel room amenities, particularly with regards to lights were very inconvenient.

The best😀😀

Everyone was very friendly! Look forward to returning to the hotel at the end of each day. Lost my debit card on the last day and somehow hotel staff actually managed to find and even safe keep it for me. Grateful for this

property has small rooms and appears larger in advertising photos than it actually is. After an initial problem with our booking - the room had apparently been given to someone else - and a challenging discussion about an upgrade which took several hours we finally received an upgraded room which was fine. There is no restaurant in the hotel but the bar is fine. The location is good.

This property was exceptional! I was really impressed!

The property is located in an excellent place in Paris, just steps away from Place Concorde and Sienne, as well as the Champs Elysee. The staff is excellent, particularly Antonio the Concierge. Walking distance to several Michelin Star restaurants. Only item to be considered for the management, breakfast does not have the best set up and seems crowded as room is small

I stayed in Sofitel Faubourg on April 16 and 17 only 2 days. I booked the hotel stay thru Expedia. I booked Luxury Room king size but when I arrive the hotel I was told that expedia's web page is wrong and Actually my room is queen size and not luxury. I was told that the check in time at 3:00 Pm and I had to wait till then. We came back to hotel around 2:45 to see if the room is ready and I was told that there is a room available ( receptionist made a comment: even though it is not 3:00 PM but the room ready.. it was 2:45PM ) at first floor looking over courtyard and the half size of the original room that I booked. After traveling 7 hours flight and running around the city all day all I wanted to do is take a shower and we said it is fine. 2 days before I arrive the hotel I send an email to concierge saying that I am not familiar with Paris and if they can help me to book restaurant reservation for 2 nights. When I arrive concierge did not even do anything with booking. I was told by concierge he has more important things to do and he said he will try to book at that day. Evening concierge was left the hotel and no one called or follow up. Hotel situated very close to central area but located in the same street with US Embassy. Be prepared to be stopped by security every single time you try to go in.

An excellent hotel by all standards. Fantastic location close to all major attractions. The lady who checked us in was so polite and helpful. We arrived late at night and she took the time to help us with restaurant reservations. Will definitely come back to this hotel when in Paris again.

Amazing and attentive staff

Excellent hotel location and high standard room and service

Everything was great except the coffee station in the room never got refilled with coffee pods. We stayed for 4 nights.

Good

Nice hotel luxury,clean,classy,cosy,staff friendly location is perfect and safe

Staff was extremely polite and helpful. Room was clean and bed was extremely comfortable. Great location! Breakfast each morning was fabulous. Nothing negative to say about our one week stay.

amazing hotel. great location. very good service! front desk very nice and good service, also the room service is great when we miss something they broth it very fast. the concierge was very nice very kind and very helpful especially Jerome ! deantlly will be back to this hotel!

Excellent location for shopping and safety

Perfect