We were extremely disappointed that there was no elevator (traveling with elderly in our party), and heartbroken that the pool was much too cold to get in and the hot tub was out of commission indefinitely (the sign on it only said 'Down for maintenance tonight' and we asked staff to confirm it would open the next day, they seemed annoyed by an absurd question. We asked them to update their sign and their website.) - we had booked this hotel 2 nights solely for pool and hot tub. Communication to booking apps should happen! The walkable convenience to Walmart and delicious breakfast were lovely but the nice extra large rooms really need a table and or chairs. We took a chair from the stockpile under the side stairwell.

Other than street noise outside, stay was excellent

I was fairly shocked by the condition of the hotel. The staff was kind and friendly, but the room was very dirty and in bad condition. The wallpaper was peeling, the furniture had multiple visible stains and disrepairs, the room smelled, and I did not feel comfortable. The tv did not work. There was dirt / crumbs on the floor, as well as in the hallway and in the vending machines. There was a stain on my sheets. Given the price, I expected a higher quality stay.

This was a nice place to stay. It was a good location and pretty quiet.

Front desk reception was very polite and friendly. After a day on the road it was very much appreciated.

Staff was very nice and polite.

Chose this location since it had a hot tub. Wasn’t in service kind of a bummer. Lots of noise all hours of the nights people running down the hall ways. Front desk let it happen. Other than this it’s a convent location.

Staff was friendly the stay was great, room was big with enough space to put belongings but everything was a little outdated and dingy. It could have been because we had our dog with us and they put us in one of the “animal friendly” rooms. In my opinion it was way over priced…

Nice

Cold water and no hot tub

Decent property, decent price.

Breakfast was missing in my opinion had a couple things thats it. Stayed in rapid city few nights before same hotel they had a whole spread for breakfast. Place wasn't great but not terrible just ok

Initially noticed the large floor mat by the entry doors was dirty; needed a good vacuuming! Judging by attendent occupied in a supply room (behind front desk) with vacuum sitting out as though that would be his next duty. Thought the Lobby was so bleak of color and design; though sofas and end tables were of Quality, there lacked a little flair that could be inexpensively added by a vase` with silk flowers on one side of loveseat (sofa) or an add of a unique table lamp could help kivin the room. Because we booked reservation with third party, desk clerk could not provide me with an invoice or state for what my credit card was paying. Strange in my view since I was to carte blanche sign the establishment's contract.

Short stay, staff was friendly.

I found a filthy sock in the room when I first walked in and then found a bed bug infestation in the mattress. I took pictures and video. Staff was happy to give a refund and I left immediatly

Advertise a pool and hot tub but they are not in working order and havent been for sometime. They send people to sister hotel across the street. Sister hotel is tired of it and no longer allowing it. Fix them or dont advertise them. Hotel manager, nre young gal, was quite nice.

Several rooms on the 2nd floor propped open all night. The bed frames extended past the mattress and are very dangerous. There was a chair in the room but no table (plenty of space) the amenities list a pool and hot tub which have obviously been out of service for some time. The room was clean though.

We booked because of the pool and pictures looked good. The pool was not working the first room they put us in the screen from the window was against the wall the fire alarm was out they did move us to a much better room but would not stay again.

Perhaps because we were traveling with our dog, we received a little lesser quality room but several items in our room worked poorly or didn't work. I did report the items to the front desk and hopefully, the room has been repaired before anyone else stayed in it.

Staff smoked right next to the doors and every hallway by door smelled of cigarettes and other things. The luggage cart was not very solid, and should be fixed or replaced. Breakfast was very minimal and nothing healthy or had protein for the day. Definitely needs to have a lower price to get people to go to it.

Typical Quality Inn; clean, nice pool, and good bed and television. It is great to be able to travel with my dogs who weigh 8 pounds and 12 pounds.

There is no elevator. I am disabled and was told that a king on the first floor would be an upgrade. But then they found a clean 2 queen room. The bathroom has mold. We could hear the TV above us, every step, movement, talking, and water running. If you want to sleep, find another place.

The staff was incredibly unprofessional - very sloppily dressed and smelled like weed. Our room wasn’t properly stocked with any of the essentials like hand towels, wash cloths, soap, shampoo, anything like that. There was also a baby’s onesie left on the vent in the bathroom…like what?! I know wanted to give this hotel the benefit of the doubt, but wow it was bad if I’m being totally honest.

The first room they gave us on the ground floor had a window that wouldn't lock and a screen that had been torn out. The second room had a strange odor plus at least one of the bed pillows smelled like it had been used. Couldn't wait to leave! Wonder how it got such a high review.

Very noisy in the hallways from others. Hot tub not working, no ice machine. People were gathered downstairs and talking very loudly late at night.

There was someone in the room they wanted to give me who apparently was family to the front desk guy

Hotel was clean but had to find the local number to call the front desk to get checked in. The breakfast was below average.

Good for a place to crash for a night but don’t expect much. The room was average cleanliness. Pool and hot tub were in op. Staff was dressed in sweats and pajama pants at check in. The only thing worth eating in the breakfast area was the milk and yogurt. You get what you pay for, if you want more than a clean bed go elsewhere.

Good for the price. I wouldn't expect any better from more expensive hotels right next door.

Jetted tub in room was missing parts. Lack of hot food. Pool and whirlpool out of order.

Hotel was very rundown. Room above us was very noisy all night. Front desk people were very nice.

Property seemed tired, stains in sink, fitted sheets stretched out and didn't stay in place