I previously stayed at this hotel about 8 years ago. It use to be my go to hotel for overnight stays when in transit at MIA. However, my recent stay in October this year reveal that the hotel has deteriorated badly over the years and is in serious need of renovations. Firstly I arrived at the hotel shuttle pickup point at MIA and waited for over an hour looking for the familiar Red Roof van. After about an hour wait I called the hotel and was told that they are using the orange van marked Hampton Inn. What? That bus had already circled around 3 times but there are no marks to indicate that it was also picking up Red Roof Inn guest. How would anyone know that? Secondly I went to the front desk to inquire about information about getting food, I was told by a gentleman who did not appear too friendly that there is a food truck in the back. However, when I went there the truck was closed. Thirdly, I checked out about 6:45 am to catch the 7 am airport shuttle but no one was at the front desk for the 15; minutes that I waited. So, I just left the room key at the front desk and took the shuttle to the airport. Obviously, much of these are management issues. Overall the hotel is badly in need of renovations and overhaul of management.

Room had mildew all over and the mold smell was toxic Toilet paper less than 30% used 2 bath towels Only in room , call for more and never delivered Good thing , room was really quiet

Horrible 1 night stay. The room had so much pet hair and when I ask for new blankets, I was told to call back in the morning because house keeping is close. It seems like house keeping doesn't even change the bed sheets and just keeps the same sheets. I came back home with bites on my body as if the room had fleas.

The staff were incredibly friendly but the hotel itself is run down a bit. Bed was not comfortable. AC was noisy. Bathroom looked like it needed alot of repairs and the shower head didnt give alot of water. While the room was clean the bathrooms shower had handprints from the previous person still that werent washed off. It served its purpose of a quick overnight trip but if I needed multiple days this wont be my first choice. Location to the airport is convenient which is nice.

We checked in very late the front desk was so nice and was able to get us settled in.

Very quaint little hotel just across from the airport. I had a nice view and could watch the planes take off and land. Definitely an older place but they had a food truck outside ( burgers were great) and a small continental breakfast

The room was spacious, clean. It had fridge, microwave, hair dryer, ironing board. It had many towels. Beautiful pool. Great dining area for breakfast either inside or outside. The workers very courteous $ helpful.

Ac did not work Elevator did not work Poor condition overall

Booked through Hotels.com. Received confirmation. Hotel said they had no reservation for us and we had to find another hotel to shelter in before the hurricane. Lesson learned. No more 3rd party bookings!

N/A

This has to be one of the dirtiest hotels i have stayed in the place looks good from afar but once you are in it is a whole different vibe, the carpet looked horrible and the elevator hardly work, people hanging around. looks like a place you could get robbed at. I will never be staying here again.

Stay was horrible didn’t sleep they have bed bugs it’s ridiculous!!

Was ok had all the amenties to make u comfortable

I liked that they had an airport shuttle for guests and their staff was super friendly and helpful. They allowed us to check in early so we could leave our bags and go explore Miami!❤️

The staff are not friendly they don’t speak English so it’s hard to communicate with / the house keeping staff need to speak English

Thank you

They need to improve a couple things.

Hotel staff was very nice the women. Clean hotel. However the pool was kind of dirty and I had to clean it myself. The room was clean. However the bathroom in room 303 was making these weird noises and then it would stop unless someone was flushing the toilet.

It wasn't enough hot breakfast option

They cancel my reservation 8/25/24. 8/27/24

The hotel is old. The air conditioning equipment is noisy. It should be cheaper. The staff is very kind.

We never get our room clean

not good

Rooms in disrepair

My stay was good.The staff at reception were very

Nice

Great location That’s it. Owner needs to reinvest his earnings and paint and overhaul beds.

The clerk was rude and I was told I had to wait at 3:00 p.m. after I made my reservation coming from the airport so I had to cancel and was able to stay next door at Hampton inn so I cancelled because

Hotel was very clean. Some things were outdated, water pressure was not too great, but bed was very comfortable, place was very clean and pretty. Hotel price was great. Will stay here again.

All the above

Good

The stay for this hotel overall is good for a one night to catchup a flight next day. The morning front desk she was amazing helpful and nice her name Stephanie, but the night shift stuff are so rude the guy has no manners his name Enier. I don’t appreciate his rudeness. But the hotel room so clean nice. The hotel so close to Miami international airport. The shuttle service is Amazing Thank you Israel for a great service. Thank you