Best Western Plus Heritage Inn
Hotel em Benicia, CA
Motivos para reservar
Inclui itens essenciaisJardim, Piscina, Cozinha ou kitchenette e muito mais
Reserve com confiançaTemos parceria com os principais sites de viagens para que você consiga um ótimo negócio na acomodação perfeita
Sobre este hotel
Best Western Plus Heritage Inn
Este hotel em Benicia tem café da manhã de cortesia e uma academia.
Além de piscina externa, este hotel para não fumantes tem academia e business center 24 horas. Buffet de café da manhã grátis, Wi-Fi grátis nas áreas comuns e estacionamento grátis sem manobrista também são oferecidos. Outras comodidades incluem banheira de hidromassagem, café/chá na área comum e business center.
Serviço de arrumação disponível mediante solicitação.
Best Western Plus Heritage Inn dispõe de 96 acomodações com cafeteiras/chaleiras e secadores de cabelo. As camas têm roupas de cama premium. As TVs de tela plana possuem canais a cabo premium. Os banheiros possuem chuveiro/banheira combinados e produtos de toalete de cortesia.
O local oferece piscina externa e uma banheira de hidromassagem. Outras instalações recreativas incluem uma academia.
Além de piscina externa, este hotel para não fumantes tem academia e business center 24 horas. Buffet de café da manhã grátis, Wi-Fi grátis nas áreas comuns e estacionamento grátis sem manobrista também são oferecidos. Outras comodidades incluem banheira de hidromassagem, café/chá na área comum e business center.
Serviço de arrumação disponível mediante solicitação.
Best Western Plus Heritage Inn dispõe de 96 acomodações com cafeteiras/chaleiras e secadores de cabelo. As camas têm roupas de cama premium. As TVs de tela plana possuem canais a cabo premium. Os banheiros possuem chuveiro/banheira combinados e produtos de toalete de cortesia.
Este hotel em Benicia dispõe de acesso grátis à internet com fio e Wi-Fi. As comodidades para negócios incluem escrivaninhas e telefones; chamadas locais grátis estão disponíveis (restrições podem ser aplicadas). Os quartos também apresentam ferros/tábuas de passar roupa e cortinas blackout. Troca de toalhas e troca de roupas de cama podem ser requisitados. O serviço de limpeza é fornecido diariamente.
O local oferece piscina externa e uma banheira de hidromassagem. Outras instalações recreativas incluem uma academia.
Comodidades
Piscina
Ar-condicionado
Cozinha ou kitchenette
Internet/Wi-Fi
Estacionamento
Lavanderia
Hidromassagem ou spa
TV
Academia ou centro de fitness
Jardim
Mapa de Benicia, CA
Quartos disponíveis
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
2 Cama queen size
Acomoda 4
Você será direcionado para Expedia.com para obter disponibilidade e preços
Standard Room, 2 Queen Beds, Non Smoking, Kitchenette
2 Cama queen size
Acomoda 4
Você será direcionado para Expedia.com para obter disponibilidade e preços
Standard Room, 1 King Bed, Non Smoking, Kitchenette
1 Cama king size
Acomoda 2
Você será direcionado para Expedia.com para obter disponibilidade e preços
Suite, 1 King Bed, Non Smoking, Balcony
1 Cama king size
Acomoda 2
Você será direcionado para Expedia.com para obter disponibilidade e preços
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
1 Cama king size
Acomoda 2
Você será direcionado para Expedia.com para obter disponibilidade e preços
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Avaliações e comentários
2.5 / 5.0
Nice location
2.5 / 5.0
Room exceeded our expectations as we have stayed in more expensive rooms at times. It was for an overnighter only but we were totally impressed!
4.0 / 5.0
Staff was courteous, room was clean and quiet, and I really liked the blackout curtain.
3.0 / 5.0
Overall nice spot just the pillows were hard as rocks so very difficult to get a full night’s sleep.
5.0 / 5.0
I liked
5.0 / 5.0
Nice place.
2.5 / 5.0
Great location, very clean and comfortable! Would stay again in the area longer than the once night passing through.
1.0 / 5.0
My husband and I had a very pleasant check-in, we arrived after dinner time. Room was easy accessible and clean, perfect for our needs. We settled in and went to take showers late, around 10pm and found that the shower gel was completely empty (it's the kind that is connected to the wall in the shower since this is California). Obviously didn't want someone coming into our room in the middle of the night to replace the bottle. So no soap for night shower or morning shower (because again, I'm getting ready in my PJ's and don't want someone coming into my room). Horrible night sleep due to bed being super uncomfortable, felt like it was over 5 years old, very lumpy. Breakfast was great, good choices, juice was great, not watered down like most hotels. Waffle machine, fruit, toast, cereal, fig bars, lots of options! Not sure if I would stay here again, but we have family that just moved into town and not many options in Benicia. Would definitely make sure not same room 217 (ADA accessible).
5.0 / 5.0
Perfect stay
5.0 / 5.0
Very nice facility
2.5 / 5.0
Fantastic stay here. Rooms were spotless, breakfast delicious and staff extraordinarily friendly! Would stay there again for sure.
5.0 / 5.0
This was our second stay. Very clean hotel. Very quiet, easy parking. Very happy, we will see you again!
5.0 / 5.0
Very friendly, just a mile from attractions, great breakfast.
5.0 / 5.0
The overall hotel was exceptional""" Friend and knowledge staff that always had a smile and Hello
2.0 / 5.0
clean and comfortable hotel. location right off the freeway so a bit noisy but very good amenities
2.0 / 5.0
Our Flt cancelled and they wouldn't refund our money for the one night we had booked. I know they have a 24 hr cancellation policy but they should be flexible and more understanding when things happen.
5.0 / 5.0
Nice easy access to freeway and stores. Wonderful staff will stay again next time we visit the area
1.0 / 5.0
Hard to find
5.0 / 5.0
Safe parking
5.0 / 5.0
I didn't get his name, but a young man working on floor two outside noticed I wasn't finding my way and asked me if I needed assistance. I agreed, and he literally took control and helped me find my room work out whether it was going to work for me worked with the staff and the main desk to get me set up the room. Then we got all my bags out of my car and into the room. Made sure I was comfortable. He was very nice and helpful and professional. This was my first time traveling along with my Parkinson's disease.
Was later that evening when I left my keys in the room, and he quickly politely helped me get in. I appreciate his help too. He was very kind and helpful.
5.0 / 5.0
Great staff, very friendly, and everything is very clean.. The breakfast was really good.
5.0 / 5.0
Room was huge. I liked the shower, microwave and king sized bed. We enjoyed the free hot breakfast and coffee. Convenient location and fair price
5.0 / 5.0
Everything could not have been better.
2.0 / 5.0
The property was quiet and nice but the rooms smell like urine,
4.0 / 5.0
Even though there is a smoking area provided.
Guest seem to stand right outside the mid entrance area to smoke & talk loudly on phone at all hours of the day & night!
And both nights someone sat in their car outside my room playing loud music after 10pm.
The best part of the stay was the friendliness of the ladies that clean the rooms! They wished me a good evening or good night.. and asked if I was enjoying my visit.
5.0 / 5.0
Quiet
1.5 / 5.0
When we entered our room a strong musty, damp smell was present. We opened the windows, but being that we were on the first floor, we couldn’t leave them open. Three hours into our stay, our air conditioning unit shorted out and wouldn’t restart. We let the front desk know and they said they were going to call a maintenance technician to come and look at the air conditioner. Maintenance never arrived, and we asked to switch to a different room. The front desk attendant agreed to allowing us to switch rooms, but only after we insisted. The hotel is aging and needs a good upgrade and deep cleaning, but the breakfast area was very nice and the grounds were well maintained.
1.5 / 5.0
I'm sorry to hear that the staff was not as friendly. It can be disappointing when people in customer service roles are not as welcoming or helpful as we would hope. While I can't change the past experience, I can suggest a few possible reasons for their behavior and offer some suggestions for how to address the situation if it happens again:
1. Stress or workload: The staff members may have been dealing with a high volume of customers or personal stress, which can sometimes affect their demeanor. It's important to remember that everyone has bad days.
2. Lack of training: The staff members might not have received proper training on customer service techniques or may not fully understand the importance of being friendly and accommodating. In such cases, their behavior may not be intentional.
3. Miscommunication: There could have been a miscommunication or misunderstanding that led to the staff's unfriendly behavior. It's possible that they didn't realize how they were coming across.
If you encounter unfriendly staff in the future, here are a few steps you can take:
1. Stay calm and polite: Although it can be frustrating, it's important to remain calm and polite in your interactions. Being respectful may help defuse the situation and encourage the staff to respond positively.
2. Communicate your concerns: If you feel comfortable doing so, politely express your concerns to the staff or a supervisor. They may not be aware of their behavior and appreciate the feedback.3. S
5.0 / 5.0
Staff was so nice and courteous, very clean. And the breakfast included was delicious and fully stocked.
5.0 / 5.0
Overall a pleasant place
5.0 / 5.0
Everything was great
5.0 / 5.0
We loved the small perks like specialty coffees water bottle filling stations and great hot breakfast was included. Very nice.
2.5 / 5.0
We had a great experience. Clean room, good breakfast, and friendly staff.
4.0 / 5.0
You should have rooms for people that are allergic to pets. We both had an allergic reaction because there must have been pets previously in the room. Everything else was good.
1.5 / 5.0
Hotel was noisy. There were people running around upstairs and in the hallway all night. Also a lot of freeway noise. I will choose a different place next time.
2.5 / 5.0
Very nice large room. very clean. Courteous staff.
Highly recommended
4.0 / 5.0
Friendly professional staff at front desk and in breakfast room
2.0 / 5.0
I booked this room at this price for two reasons: 1) free breakfast and 2) it stated it had a hot tub or spa. Breakfast was great, they even had an espresso type coffee maker in the lobby 😊. The room was clean and comfortable as well as the hallways and other public areas. But ….. the hot tub was another story all together. The jets did not work and the water was not clean. We notified an employee and she sent a maintenance person to check it out. When he got there he said unfortunately the jets were not working before even checking it out. Mind you I called ahead and asked if the hot tub was working and was told yes indeed it was working. He proceeded to clean the floaters from the water and check the temperature. After he left I went to check it out. It was hot, but the water was still not as clean as I would expect it to be. He cleaned out the floating bugs and leaves with a net but there were still smaller particles floating in the water that a net maybe would not capture. So that makes me think that not only were the jets not working but the filtering system was not working either. Needless to say we did not get to enjoy the hot tub. We could have stayed elsewhere for a less expensive price and not had the use of a hot tub so …..
5.0 / 5.0
Very nice place, stayed for one night, but the staff was friendly and the room was clean and all that we needed.
5.0 / 5.0
Stayed one night with my family.The property was very nice and clean. Staff were very friendly.
Perguntas frequentes
Qual é o custo deste hotel em comparação com outras opções em Benicia?
O preço médio dos aluguéis em Benicia é R$ 1.218 por noite. Esta acomodação é R$ 354 mais barata do que a média.
O estacionamento está incluído neste hotel?
Sim, o estacionamento está listado como uma comodidade em Best Western Plus Heritage Inn. Para obter mais informações, recomendamos que você entre em contato com a propriedade sobre onde estacionar.
Há uma piscina neste hotel?
Sim, uma piscina está disponível para uso em Best Western Plus Heritage Inn. Dê um mergulho!
Best Western Plus Heritage Inn aceita animais de estimação?
Infelizmente, este hotel não aceita animais de estimação. Tente pesquisar novamente e filtrar por “Animais de estimação permitidos”
Quais comodidades estão disponíveis em Best Western Plus Heritage Inn?
Encontramos 10 comodidades para esta locação. Isso inclui piscina, ar-condicionado, cozinha ou kitchenette, internet/wi-fi e estacionamento.