The lady at the front desk was nice and very helpful! The hotel itself looked nice and was set back from the road so we heard no road noise and after 9 or 10 the hotel was very quiet. The biggest problem was the smell in the room. it was terrible. it smelled like years of BO or smoking and air freshener to cover it up. Even after we left, my husband's CPAP machine tubing had that smell in it. If we weren't so tired we would have gone elsewhere just because of the smell. The bathroom also needed rehabbing - you could see where the condensation on the walls in the bathroom dripped down and looked like streaked paint. The bathrub was stained and they tried to clean it but i was afraid of getting athlete's foot by stepping on the floor of the bathtub. I would NOT stay there again unless the rooms were rehabbed - the carpet needs to be replaced - maybe that would reduce the smell - i don't know but it was awful!

great stay !!! I REALLY ENJOYED MY ONE NIGHT. VERY CLEAN AND GREAT STAFF

It is a great place and the staff are very friendly.

Hotel stay was great, only two things I found was offsetting; in one room two drawers was occupied with clothes and some other stuff was left behind and the fan did not work in the bathroom. Would I stay again at this hotel or recommend someone else to do it yes I would.

It was a great stay. Kids loved the pool and breakfast.

Friendly staff

Gggg

Room was clean and smelled pleasant. Front desk staff and housekeeping was very friendly, professional, and helpful. The a/c unit did not work quite right BUT it did keep us comfortable so no complaints honestly. Nothing fancy but comfortable and safe for a very reasonable price.

I would not recommend this hotel I left did not stay at all went somewhere else for the night.

The room was filthy, we found 2 broken off acrylic fingernails in the floor, several bugs a flies. The refrigerator was leaking into the floor. The non smoking room smelled of mold and cigarettes. The entire room felt damp/wet, including our clothing after being in there for a few hours. The shower drain was slow and clogged, so I got to bathe in other people’s old funky water. The keycards only ever worked once then had to be rekeyed every SINGLE TIME , because we would get locked out. As a woman traveling alone with my daughter this felt extremely unsafe. Zero weather stripping on the door so bugs just continued to enter and exit the rooms. The front desk staff was very nice, the hospitality staff, did their work very loudly, not once considering people could still be sleeping in the hotel as they were gossiping loudly outside the rooms while cleaning and turning over vacant rooms. Absolutely the worst hotel I have ever stayed at. Wyndam properties are usually nice, they should be embarrassed to put their branding on this building.

Asked to use points for payment and my card was charged instead. Poor front counter service ( or lack thereof ). Comfortable but unclean room

Had a great stay..no issue with anything service was great thanks for the warm welcome

I can't think of a thing I didn't like thank you for a lovely visit.My 9yr old grandson says our stay was to short.

Rooms are very outdated. Photos need to reflect that. No view hole, it was fixed by being stuffed with toilet paper! Ew! Also we never saw staff after check in. Couldn’t find anyone in the morning for help, and breakfast was locked up. We couldn’t even eat before we left. But the room was cleaned well and the property all around was nice and clean.

There was hair in the bathtub. The carpets were so gross I had to wear socks. I would never stay here again.

In the center of Greenwood

the breakfast "room" was a separate building, not much of a selection, but was clean and good. Pool was nice and clean. Extra towels were in the breakfast room, that was locked after 930 am.

Noise in the room

No lobby. Breakfast had to walk outside. Spackle in room not painted. Remote control didn’t work. Not good at all.

Paint all over the toilet. Dirty. Very dated and looks like they tried to put a bandaid on the issues instead of fixing and renovating. Could have stayed at Hampton or another hotel for comparable price. Very disappointed and would NEVER recommend or stay again!

Everything is fine except the room smells like antiseptic . Not a pleasant odor

Location

Pet friendly. Handicap accommodation. Friendly staff.

Peaceful

This was one of, if not the, worst hotel experience I have ever had. The floor and everything in the room was sticky and showed signs of neglect and poor cleanliness. I would probably sleep in my car before I stayed there again!

Good hotel great hotel staff and service

Would not stay here again. Large roach and centipede in our room. The door barely shut and looked like the door frame was broken.

Pretty chill place. My wife and I went to Asheville and stayed at a Baymont for our first vacation, so it’s pretty cute to go here for our honeymoon road trip.

The property was just ok, not in the best condition.

Reasonable price.

Something was leaking in the bathroom and room was musty. Also found bed bugs. Had to treat all my belongings.

From check-in to check-out, the service was great. Room was clean, everything worked as advertised. The breakfast was good, with a good variety of items. I microwaved two boiled eggs and exploded them in the microwave. It was loud enough to be heard in West Virginia! Instead of calling me the idiot that I was, the nice lady working the breakfast bar just laughed and told me not to worry, that she would clean it up after I offered to do it. She was AWESOME!!!