Great for lowest price around

It’s clean. I wished there was another mirror outside the bathroom. It was not quiet. Children crying and running.

Good clean place.Staff was very helpful.

The bed was comfortable and there was plenty of hot water. Just what I needed after a long drive. The nonsmoking room reeked of pot. Very strong odor. Other than the smell the room was just what I needed.

Everything very amazing

Front desk guy was busy on his phone and talked very fast. Hard to understand. Room had cracking paint but was clean and comfortable. Easy in and out parking.

Location was good and room was clean.

A standard hotel, worth the price you pay.

Everything is updated and nice. Breakfast was included. Nice looking lobby and rooms are fine. Great Price. Very helpful people at desk.

The person behind the counter wasn’t rude but not at all friendly. The carpet was sticky, there was no conditioner, and the towels felt like sandpaper. They only has a waffle machine, coffee and orange juice. I wasn’t expecting much but perhaps some fruit or a cheap muffin for those who don’t eat waffles. I am pretty sure the hotel across the parking lot was $10 more and would have been a better stay. It was disappointing even for a cheap hotel.

Good

Absolutely would never stay at a hotel through them again let alone book through you’re app again. Not only did they refuse our service I was insulted.. asked my cc card limit … refused to let us even stay. We booked a 2 Queen bed room. When we walked in with our 2 kids they told us we only said 2 ppl and our kids were not allowed. We then tried to book another room with 4 ppl but with ya already paying for the first hotel room our card was declined. He then stated we need to have More credit line… absolutely disgusting service. We will never go through hotels. Com again let alone a super 8. I will contact everyone I can to make sure I am not charged.

Never going back

the property had been booked as pay-when- you arrive. But we received an alert from our credit card company that our card had been declined at the property early in the afternoon. When I called, the manager told us they were just checking to see if the card was valid and it was not pay upon arrival. Yet the card company reached us using that number and it worked when I gave it to him over the phone. If I had missed that email we would have not had a place to stay on a busy Friday night in Chicago. Expedia and the management need to figure out a way to make sure this practice DOES NOT continue. There are times when I am traveling that I do not have time to check emails and I am unlikely to use expedia and/or Super 8 again because of this problem

Clerk not very friendly only 1 washcloth most people travel with a companion

the Breakfast was non-existent and on the first morning, Sunday morning the Orange juice was just water.. -

No Wifi, no breakfast which was not good but I wish they would have told us at check in so we could have made other arrangements. But they actually told us breakfast would be from 6-9. The bathroom floor and shower were very slippery. Think it was related to the cleaning solution. But I can overlook it all because the water pressure in the shower was fabulous.

The only word that i can use in reference to the Super 8 by Wyndham is dry. I stayed there two nights and all i experienced was the bed, the bathroom, and the small TV. The only highlight was my walk across the parking lot to the Holiday Inn next door to eat and drink at the Bennigan's that is on their property. Then, it rained on me as I walked back. Also, it took them Super 8 three days to get me a receipt.

The showers was at best luke warm even when running the water for at least 5 min. The shower head was also leaking and shooting up against the wall, which I alerted the front desk to at checkout.

Advertisement said continental breakfast and there was nothing because of Covid. Super 8 failed big time and could have made different arrangements and let customers take things back to there rooms. wrap danish, have fruit, cereal and milk and coffee. I asked for extra coffee and only received 1 to make in the room. Maybe look at competitors to see what they have done. Will never book again with Super 8

Too much noise and foot traffic throughout the night. Manager very rude

The tub-showers are very slippery. This is no place for elderly or folks with balance problems. The advertised morning breakfast was virtually nothing. Not even fresh coffee. All other hotels in the immediate area offered breakfast. I checked. I could hear the people above us walking around. All in all a cheap hotel that doesn't deliver on its advertised amenities.

Breakfast was promised but not provided. No apology. Also rude.

It was very clean and comfortable. However, the man working the front desk had just clearly never done so before and was on the phone with someone the entire 30 minutes it took for him to finalize my online reservation and give a key.

Everything was fine, except our bathroom door somehow locked itself shut and the front desk just handed us a paper clip to open it, which didn't work, so we had to break into our bathroom with a credit card.

EXTREMELY RUDE, UNPROFESSIONAL front desk male. Our senior guest that was extremely tired was denied entry to her paid room unless I will come down to the motel with my ID. Front desk employee was yelling at our guest and told me to deal with Expedia since I didn’t book directly with Motel 8. I am a founder and director of the organization that booked the room and I will never put any of our clients there again. I also work with different organizations in that area that had just as awful experience as we did. If EXPEDIA values it’s customers, they should not do any business with Motel 8 in the future. Since there has been so many complaints with this particular location, we reached out to Elgin officials to investigate further. VERY DISAPPOINTED that this motel is still in business.

Staff were not very welcoming at all. No proper greeting- just “your name and ID”.

My mother died and they refused to refund or allow me to reschedule.

Nice

Noises in hallway keep you awake they sound like they are in your room 😞

Noises in hallway keep you awake they sound like they are in your room

On arrival my room wasn't cleaned