We enjoy staying in Hotel Rieker since many years during the Christmas Market season. However this year there was a problem with the elevator and it could not be solved during our three days stay. Fortunately the kind and friendly receptionist Mrs. Natali Matar was helpful. She and her husband helped us to bring down all our heavy luggages when we departed. We want to thank again Mrs. Natali Matar. The hotel is so lucky to have this nice lady as their personnel. Havva Başkaya Saloglu

Lovely & clean, excellent staff breakfast was ok

Room was bare, extremely small, no air conditioning, and window opened to a brick wall. Staff were helpful and professional. Breakfast was very high quality.

Good hotel with very good location close to the train station. The staff was nice and helpful and the breakfast was good. Fair price.

Like most German French and English hotels even though they advertise Air Conditioning it does not work. You can open a window and some give you a fan. WORTHLESS. False advertising

Was ok for a short stay with convenience to train. Room was small for 3 people. No temperature control but did have a fan. Shower setup in the bathtub was REALLY strange. Check their bathroom pics. Service and breakfast were good. Small elevator but easy access to parking garage.

Good

This hotel is one of the worst I've been in a long time. Check-in staff was AMAZING, I can give them that, he spoke four if not five language. The room was the start of the disaster. Bathroom floor drain would overflow when taking your shower, with dirty water and flood the whole floor of the bathroom. Bathroom was not clean and dirty. The bed was dirty. The duvet had hair and dirt all over them and the pillows as well. No AC nor ventillation so only way to breath in that micro room is to open the windows which are inconvenient (They open over the bed, so if you are tall, watch your head) and then you get the noise all day and night. The hotel is right next to the train station, police station, hospital and fire station. It will wake you up every 2-5 minutes with siren.