Good stay

There was trash in the hallways. Food crumbs on the stairs. Kids running everywhere as parents, who obviously live there sat and visited. No exterior door except the main was in use. Elevator not working. Bed was somewhat comfortable and the room had potential, but hubby made the mistake of running a black light -yuk. Our room was right over the front walk and hubby could hear conversations starting at 4 am -so he didn’t get any sleep. Free -lukewarm coffee….

Good hotel , clean and close to the airport

Easy on off I-84. Clean room and friendly staff. Kitchen and two queen beds were useful.

It was really quiet.

As soon as I walked into the lobby I was met with a strong smell of pot. The hallway smelled of food the whole time we stayed here. The room was large but there was no shampoo/conditioner or body soap, only bar soap.

They charged me after canceling my booking ! This hotel reached out to me because my payment type changed a few weeks prior to my booking date, I was waiting on new card to arrive when the hotel said i had 24 hours to put new card in or theyd cancel my booking. Totally understandable, but after calling them they told me theyd try to hold it till after my new card came in. When my new card came in and I called to give the information they told me my booking had been canceled. Again totally understand that. But then my booking stayed "active" on the app, i reached out to app support who also confirmed my booking was canceled so color me surprised when Rosewood still charges me for the original booking despite them canceling it and me confirming it canceled two different ways. When I called the hotel (5 times) no one picked up my call. Ive sent an email but am not expecting any support from them based on previous interactions and other reviews:(

As others have noted, it's not a pristine hotel anymore, but it's not terrible. I'd rate it as middle of the road. Here was my experience: the property is located in an area that apparently has a higher-than-normal crime rate, as evidenced by the iron fence around the property, the iron fence around the property next door, the large iron gates for the parking lot area (which didn't actually work anymore), and the large screen facing you behind the front desk showing the entire front desk area, just so you couldn't miss the fact that you were being recorded. As mentioned, the gates to the parking area no longer worked (one was being held up by a large nylon ratchet strap), which made me wonder about the safety of my vehicle overnight. As it turned out, the vehicle was fine the next morning, but it was definitely a concern. As for the room, it was OK, but it contained a mini kitchen with a refrigerator that was smaller than full size, but larger than the small "dorm" fridges you often find in hotels. That was fine. But what wasn't fine was the noise the thing made all night long. I had ear plugs that I don't mind using while sleeping, but even then I could still faintly hear it. If you don't have earplugs, I hope you're a heavy sleeper. Good luck on that one. Otherwise the hotel was OK, the staff was friendly, and everything else went OK.