They advertise having morning coffee, full kitchen facilities in each unit, and housekeeping. They no longer offer coffee. The kitchens have appliances but no coffeepot, pans, glasses, cups, plates, silverware, and they require you to take your own trash out to dumpster. False advertising. The place reeked of bug spray. The AC vents blow on the windows behind the curtains instead of out into the room itself and are not adjustable. VERY disappointed.

Great experience and the staff is very friendly and helpful! Would definitely recommend this hotel to anyone needing an extended stay hotel.

This place is an absolute sh1t hole Grotty !!

Nice.

Location

Great

Wasn't the worst or the best. Very average. It was a room with beds and a bathroom. We slept fine and felt safe. Just realize that you get what you pay for.

Horrible!! Room was dirty from previous guests.. children toys , food & trash left under beds. ROACHES in bathroom. Ran out of tissue called the front desk and was hung up on … I had to leave the room to go buy my own toliet tissue .

Goof

We were not happy. We arrived late and had to call for someone to open the door as no one tends the front desk at night. It took ten minutes to get inside with 3 small children after a long late flight. Upon entering the room we killed a roach crawling on the wall. We requested spare sheets for the pull out bed but couldn’t get any because of the late arrival. When we tried to check out, again no one was tending the desk at 8:30 the next morning.

Bad smell

At this particular site. The room was filled with roaches and the let out couch was in absolutely terrible condition. It was filled with torn and ripped areas on and about it. The hallways smelled awful and the carpets throughout the hallways as well as my room was filthy. I was just not happy nor satisfied of this premises and will never book here again. And on the last night of my birthday celebration. We had to evacuate our rooms becaise of a false fire alarm. This particular building site need to be closed down and remodel.

Excellent!

The hotel required payment in order to exchange towels and linens. They also no longer provide coffe or breakfast in the morning.

Clean room, friendly and attentive staff. Great place for anyone needing an extended stay hotel or just a weekend away!

Felt rushed to check out

Room was clean and bed, pillows, sheet and blankets , mattress good, just lobby and main hallways carpet smell bad ,needs a deep clean, rest overall good!!, Recomended !

I was denied an extension to my stay, after being told not a problem to extend. The only explanation was that there was a used cup left in the room and some dog fur on the carpet. I did pay to have my dog with me. And housekeeping is only done once every 2 weeks. No allowance for use of vacuums. The entire hotel is loud, a lot of marijuana is in use, and extreme foul smells everywhere. Rooms are spot cleaned, counters mirrors sofa and floors not wiped down, the AC vents have filthy covering them. And room keys have to be reset every other hour. The staff treats the customers like a burden and we're just in their way. Always with rude comments and mean comments about the customers. And if course in their own language, guess assuming no one else can understand it. This is just a horrible place to stay. Cheap but horrible.

Not a bad place. Felt weird having to buy everything like towels and kitchen accessories when i was told they were provided. But not the worst place i've stayed.

It STUNK! literally, smelled like smoke and mildew. Everything was ancient, the bed was lumpy and smelled weird. Only positive was the front desk guy was really nice.

Amenities listed were no longer available ! No breakfast, no pool, lucky to get a room with beds & tv! No ice no room coffee maker or dryer. Not happy with Expedia misrepresenting the property. Should not have had to pay more than $59 for this night.

I wish I was able to give a better review but I just can’t. The room smelled funny, the pullout bed in the couch was absolutely DISGUSTING (wires poking out of the bed, along with holes and god knows what stains on the mattress), there were holes in the floor, hair all in our towels, and on top of that we had to find out that kitchenette supplies (forks, plates, cups, pots and pans) were not provided AND we had to buy extra towels instead of them being provided. It was a mess and unfortunately we won’t be staying there again.

Extended Stay America #1040 is a squalid dump. I will describe what was advertised vs reality. Pool: Permanently closed Electric: Sign showing the electric would be off the entire day from 11AM to 4PM the day after we arrived. Interior hallways: Imagine Chernobyl but dirtier. Room: Dirty ancient fixtures in original 1970 configuration. No utensils, plates or glasses despite being advertised as a complete kitchenette with all supplies. Nothing but empty dirty cabinets (management sincerely apologized for the false advertising but had no plates or utensils to provide). Ancient refrigerator was too dirty to put food in and looked like it hadn't been cleaned in years. We walked in for two minutes and checked out without opening our bags. Disgusting! We checked in to the nearby Hyatt Place and received a full refund by Orbitz. The hotel managed to rip me off for $130 which Orbitz couldn't recover, but it was worth it to get away from that horror.

It needs a bit of care inside and outside the room, carpet, etc

Dishwasher was broken, fridge was broken, mattresses were incredibly uncomfortable, bathroom tub was dirty, roaches in kitchen, and staff was rarely available.

There was no coffee maker or any pots pans and utensils. There was no hair dryer.

The staff was friendly we welcome in good customer service

Room was clean, but hallways and stairwell carpet was filthy. Strong odor throughout the hotel. Property is tired and outdated. Would not recommend and will not stay here again.

Heads up-there is no pool, no breakfast, no coffee makers, no hair dryers no utensils. The beds were comfortable.

They did not have sheets and blankets for the pull out couch even though they knew 3 adults were staying. No place to leave room keys for early checkout.

Very old hotel, room wasn’t clean, found other people’s stuff in the room. Kitchen was not equipped with anything! Couldn’t get hot water or open a can. Terrible

I paid a little extra to have a pullout couch for my kids. When I arrived it was broken, I called the front desk and they said they had no one at the moment to exchange or exchange me from rooms. I checking in Friday it wasn’t until Tuesday they put in a different pull out couch, no money refunded even though i couldn’t use it and i paid a little extra for it.. the room had small roaches, the bathroom was leaking, the walls are super thin, i could head the next door people having conversations, sex and snoring. Next time i rather pay a little extra for the peace of mind.