The hotel and room all need deep cleaning and updating. The furniture in the dining area was stained and dirty. The room smelled of mold and the walls and fabric furniture were dirty. Our room wasn’t cleaned after our first night.

Very nice property

Cheap - Near freeway shopping and food - people really bash this place but it’s not that bad tbh

I had no problems with my stay room was clean and supplied with everything I needed . I did have concerns in the parking lot with people that appear to be living there and appear to have all the close parking spots so parking out a ways was a bit of a issue after dark. room was very quiet. Staff was very nice good location close to many services and shopping. I had a room on the 3rd floor and so carrying luggage up the stairs was not the best .

We had to be moved to another room because the TV didn’t work. When we decided to go to the pool we were told they didn’t have pool towels that we would have to use our room towels. The next morning we went down to get towels to shower and they told us we couldn’t get towels until housekeeping arrived. So we waited until an hour before check out and went down again. The desk agent rolled her eyes when we asked again and she said they didn’t have any towels. So my husband had to steal some from a housekeeping cart on the way back so we could shower. The staff was rude. The drunk hillbillies out front sat out in front of the hotel for hours carrying on. The random stranger that knocked on our door because he didn’t remember what room he was in. Also on something. The patio outside the pool was filthy with broken furniture and nobody seemed to take pride in the place whatsoever. The shower was backed up when we finally did use it. Plumbing needs work too. I used rewards to book to go visit my disabled daughter who just moved into supported living in Yakima. I have booked with you 9 times this year already and this has been the worst experience to date. I don’t know if you have control of the situation but I would not let your patrons book this dump. It’s horrid.

The good: *the beds were comfortable. *the front desk clerk was friendly and greeted us with a smile. *the top floor room we were given felt safe and was fairly quiet. *the room was nice and clean as far as daily housekeeping tasks were concerned. The bad: *The stairwells were quite filthy and run down. *The far doors were broken down and couldn't be accessed by key card. *There were lots of people congregated outside the doors smoking. *The doors were propped open multiple times, which creates a safety hazard for guests. To be fair, the hotel has clearly signed all the doors asking for this to stop. *The room was quite run down. The coverlets on each bed had holes and tears, the sheets were so threadbare as to have holes all along the top seam, the curtains were stained, the lampshade was stained, the towels were extremely threadbare. The walls were dirty and could have used repainting. The TV was very old, created a significant amount of heat, and had wavy lines through it, regardless of channel. *The breakfast was standard hotel fare, but the room was incredibly run down. The tables, the chairs, the counters were all beat up and stained. Again, it appears that housekeeping is doing a great job of keeping things clean, but the whole place needs an overhaul.

The bed was comfortable. There was plenty of hot water for the shower.

Shower head looked like it was covered in mold. Other than that, it was just fine for a place to sleep for a couple nights.