Room was very cold. 8C outside and the hotel heating was not on. View from the window was bins, downstairs room and one of the windows could not be locked. The Manor House is lovely but the rooms are a 1960/70 block and quite dated with old furniture, veneer peeling off, varnish on desk peeling off. Needs some renovation.

Close to an onward appointment

It was a grand manor. Yes it does need some repairs but nothing that spoiled our stay or would prevent me recommending it. I would stay there again.

Staff were excellent. Delicious afternoon tea. Tudor building was lovely but some of the site could do with a little tlc in places. Great location with views over London. Excellent value for money

Staff was very friendly and accommodating. Food was very good. Bar staff amazing. Would recommend

Great stay!

The outside of the hotel and grounds are lovely. The staff are top notch, very friendly and professional. Desperately in need of a lick of paint and a new carpet here and there. Room was clean and comfy, few stains on the floor though. Bit annoying, as with not very much money spent, this could be a 5 star place. Would stay again to enjoy the lovely Tudor mansion and grounds.

We only had one overnight stay but i probably wouldnt look to go back. Due to the age of the property, there is no air con installed which meant our room was incredibly hot. The facilities could be much improved if someone put a bit of thought into it. The outside seating area could be really pretty if there was more lighting but instead its quite dark snd nearly every chair we tried to sit on was broken - wooden furniture needs some tlc. Reception staff are not very chatty. On checking out the next morning, I knew I would be receiving a £30 refund but was informed the system wasnt working so i would have to wait for this to go through when it was up and running. Overall, i'd give this property 3/5, which is a shame as if the people running it put in a bit of thought and effort, it could be beautiful.

Dirty & not very well maintained. Mold on the walls, leaking ceilings...wallpaper peeling off the walls. I would never stay here again.

Convenient location and charismatic hotel but with modern wing.

Sadly this place has more cons then pros. The scenery and surrounding areas are lovely. However the actual hotel is in a bad state. The bathroom in room 36 smelt like a morque. There were spiders fighting each other on the walls and I found someone else's eyelashes in the sink and bathroom. Shocking !! On my second day there was no breakfast as they were doing some refurbishment but no one was helpful enough to advise or offer me something. I had to figure it out and although people seem to think the service is OK unfortunately it wasn't during My stay. Never again and back at the Village Watford in future for only a few extra pounds!

I booked this hotel for a special anniversary weekend away with my fiance. I particularly chose this hotel based on the photos on the website, the rooms looked beautiful and i was happy to find this hotel. We drove from Kent, which is a fairly long journey and were excited to start our weekend together of marking 5 years. We parked up and checked in, the lady at reception was lovely. However when we entered our room we were very disappointed. There was a strong musky smell in the room, the carpet looked filthy and the curtains were a ripped, discoloured brown colour. The curtains were dirty and had lots of marks on them. I have a photo of the curtains however am unable to upload with this review. We were very disheartened with this room and did not feel like we could stay here, we felt misled by the pictures that are online for this hotel as it was nothing like them. 5 minutes after we entered the room we left and we made the decision that we could not stay here. I spoke to the lady at reception and told her my concerns. We then had to find and book another hotel last minute. As you can imagine, this was not a great start to our weekend and we felt very let down. Please can a member of the team contact me regarding a full refund.

Very nice stay. Lovely old building. Staff were excellent. Highly recommend.

Room was very comfortable and relaxing. Few unfortunate things which was the fault of the house keeping. No towels in our bathroom. Bin in bathroom hadn’t been emptied, a very unpleasant item had been left in there. Coffee machine had no coffee pods which reception supplied us with but coffee machine wasn’t working. Have to add reception staff were excellent and helpful.

Really pleased with this choice, lovely property, very nice area, all the staff we met were excellent, thank you 👍

Best value for money hotel in the U.K. I have had the pleasure to stay in & I have stayed in more than 150 hotels, the staff are fantastic and cannot do enough for you, now our favourite hotel, will be regular visitors. Thank you.

Our room was in the annexe, which is down a staircase from the reception area. Corridor lights operate on sensors, which give something of a horror film vibe when going to your room. The room itself had seen better days. It felt a little cramped, and the furniture was showing signs of age. There was a lingering damp smell which we couldn't get rid of, even with the window open. The bed was a small double, with only two pillows provided. The bathroom was fine, although the shower bracket could not be tightened, so as soon as the shower was turned on, the head flicked back, resulting in the bathroom getting flooded. The public areas of the hotel are far better maintained. The bar terrace was lovely and has a view towards West London. Breakfast buffet was reasonable. Overall, we had no major issues, but we wouldn't rush back.

Stayed here due to having a gig at Wembley, a short taxi journey to Stanmore Tube and the Jubilee line straight to Wembley Park. Check in was great, the lady on reception was really helpful, knowing we were going to Wembley she offered advise and gave taxi numbers as it could be busy when returning to Stanmore.

Very old property! Beautiful house! Friendly staff! The stairways are small, no lift, because of how old it is. Everything else is great!

We have an overnight stay at The Manor Elstree. The staff were very welcoming. I just find the bed too soft for my comfort.

Lovely setting

Stayed overnight on a Saturday when visiting friends and family in the area. Location was very convenient for family in Radlett and was one of the cheaper hotels in the area. Reception was fairly friendly although we were surprised at a £30 deposit required against damage, not something we're used to at hotels. We had been emailed by the hotel to inform us there is no lift, but fortunately we're fit enough for the climb to the top floor for our room. This will be a real issue with any with mobility of fitness issues. Our room was small but clean and the bed was comfortable, although there were only two pillows. Bathroom was adequate although the toiletries provided were solid bars and I'm not convinced the shampoo and conditioner really worked. Breakfast the following morning was very poor indeed. None of the cooked food looked particularly appetising and continental breakfast meant toast (no rolls) and sliced cheese kept in the dairy chiller. Coffee from a flask, as the coffee machine only dispensed espresso, was very overcooked and barely drinkable. Did I complain, no as there seemed little point as what there was was already there. I was however concerned when I saw a member of staff restocking the bread basket with bare hands. Overall the hotel looks very tired and desperately in need of some upgrading and care. We certainly won't return.

Overall decent stay, but the hotel rooms seem tired now. Need updating and decorating, and new mattresses as existing have springs you feel. I’m not a lover of insects, so finding spiders/webs, small flies etc in the bathroom was off putting. My room window was also smashed which the staff were aware of. In the plus side the staff were great and my inclusive breakfast was lovely.

Great place to stay, wonderful interior, breakfast great quality, bath tub comfy for a hotel.,Only complaint is that mattresses are a little old and in need of replacement

When checking in, they gave me a keycard that didn’t work. Went back to reception to have it fixed, went back to the room to find out it’s occupied. Now I’m going back to the reception a 2nd time to get another room. This time the keycard worked and the room was not occupied. Adding on top of this, I was already tired from a day of traveling and moving around. I had to lug my baggage around a couple of times at the hotel just to get a room. The hallways to your room is dark until you walk through and it lights up. If you get scared easy by creepy vibes, I would avoid this place. Parking is not guaranteed since they host events so the parking area can be filled up but will open up by evening time. I want to like this place but I just can’t.

We enjoyed the cocktail and dinning. The bed was very comfortable and the room was light and airy.

The staff were marvelous especially Jo at the front desk, the manager, Adrian, the bartender etc.

Property was perfect for our trip to surrounding area, lovely hotel however, needs a bit of TLC. The room was nice but needed updating, with a lick of paint in the bathroom on window ledges, and furnishings were a bit dated, and in need of replacement. The staff seemed a bit disorganised with a conference and charity fundraiser on going, waited 15 mins to check in, tea and coffee supplies in room were scant, but not essential. Breakfast was good, the coffee machine was being used by everyone in conference and breakfast so took eternity for coffee, then water and milk, cups ran out. Overall nice stay and would stay again. 👍

Have stayed here before, friendly staff , great food, a little gem hidden away ! Quiet ❤️

It is a very lovely place. We where two persons on business trip and perfect for our need. It is also a very good place to have wedding on. We had issues with one of the room which was not available when we arrived but the hotel did a fantastic compensation to my college

This lovely old manor has so many original features. The decoration is a little tired but does not detract from the lovely hotel. The beds were very comfortable. The staff were all fantastic. The breakfast, though very tasty, was luke warm.

The manager Jason was very rude, terrible customer service. Rang the day before checking in to ensure what I read online was correct. Don't google checking in time, it says 2pm but check in is 3pm. Was promised a room with a balcony, which I didn't get. The first thing I noticed when going into the room was a dirty throw blanket with stains on it at the foot of the bed. As you could imagine this instantly gave me dirty feeling in the room. The telephone to call reception didn't even work so I had to use my own Mobile phone to call them. I understand it's a "vintage" style hotel, but it definitely needs renovating. It has the smallest TV in the room so far away from the bed that it was pointless having it. Also the remote barely worked. Needless to say, I did not stay the night. Upon checking out one of the staff members was actually quite nice and didn't charge for the bottle of water I ordered to the room. (Never been to a hotel that charged for still water except for this place) Would I return? NO! I would have had better service and cleanliness in a B&B or even a travelodge!